2016 DODGE DURANGO Complaints

THE TRUCK JUST SHUTS OFF WHILE DRIVING AND NOW IT WON'T EVEN START SO I AM OUT OF A CAR

RATTLING NOISE COMING FROM DRIVER'S SIDE DASH AREA WHEN DRIVER ON HIGHWAY. WIND GUSTS MAKE IT SOUND LIKE THE AIR FILTER BOX IS RATTLING BUT IT'S NOT.

WHILE DECELERATING, AT APPROXIMATELY 25 MPH, EXPERIENCED A SEVERE BUMP DURING DOWNSHIFT CAUSING DRIVER TO LOSE TEMPORARY FOOT TO BRAKE PEDAL CONTACT. OCCURRED IN TRAFFIC APPROACHING TRAFFIC LIGHT. MADE DEALER SERVICE DEPARTMENT AWARE OF CONDITION. WHILE ROAD TESTING WITH ADVISOR, I WAS TOLD CONDITION NORMAL TO VEHICLE. ATTEMPTED REPAIR WAS RE FLASH OF TRANSMISSION CONTROL MODULE. SLIGHT IMPROVEMENT WAS SHORT LIVED, NOW WORSE THAN PRIOR TO RE FLASH.

VISIBLE MOISTURE AND CONDENSATION INSIDE OF CENTER RACETRACK TAIL LIGHT ASSEMBLY HAS CAUSED LED TAIL LIGHTS TO FLICKER (SHORTING OUT). THIS IS A SAFETY ISSUE AS THE LED TAIL LIGHTS ARE NECESSARY IN ORDER TO SEE THE REAR OF THE VEHICLE AT NIGHTTIME OR DARK DAYS.

WHILE DRIVING THE VEHICLE A MESSAGE CAME UP ON THE CLUSTER "START/STOP SYSTEM DISABLED. SERVICE START/STOP SYSTEM". SHORTLY AFTER THERE WAS ANOTHER MESSAGE "LOW BATTERY MODE. SOME SYSTEMS FUNCTION REDUCED". I LOOKED AT THE SYSTEM HEALTH STATUS AND THE BATTERY VOLTAGE WAS AT 11.2 VOLTS. WHILE DRIVING THE VOLTAGE CONTINUED TO DROP. I CALLED THE DEALER AND THEY ASKED ME TO BRING THE VEHICLE IN TO CHECK DIAGNOSTICS. WHILE DRIVING TO THE DEALER THE VOLTAGE CONTINUED TO DROP AND THE RADIO TURNED OFF AND WOULD NOT TURN BACK ON. WHEN I ARRIVED AT THE DEALERSHIP THE VOLTAGE WAS AT ~10.1 VOLTS. WHEN I PULLED THE VEHICLE INTO THE DEALERSHIP SERVICE BAY THE SERVICE WRITER CAME OVER AND WE AGREED TO NOT SHUT OFF THE VEHICLE AS WE WEREN'T SURE WHETHER IT WOULD RESTART GIVEN THE BATTERY VOLTAGE. AS THE VEHICLE IDLED IN THE SERVICE BAY THE VOLTAGE CONTINUED TO DROP AND THE VOLTAGE WAS JUST OVER 9 VOLTS WHEN I GOT OUT OF THE VEHICLE. THE VEHICLE WAS RUNNING AND WAS IN PARK. PARKING BRAKE WAS NOT ENGAGED. A DEALERSHIP EMPLOYEE GOT INTO THE VEHICLE AND WAS GOING TO MOVE IT BUT THE SERVICE WRITER ASKED HIM TO LEAVE IT WHERE IT WAS UNTIL THEY DETERMINED WHICH TECHNICIAN IT WOULD BE ASSIGNED TO. THE DEALERSHIP EMPLOYEE TOLD ME THAT HE DID NOT MOVE THE VEHICLE AND DID NOT TAKE IT OUT OF PARK. I WENT INTO THE WAITING ROOM INSIDE THE DEALERSHIP AND A FEW MINUTES LATER THE SERVICE MANAGER CAME OUT TO TELL ME THAT THERE WAS AN ISSUE WITH MY VEHICLE AND THAT IT DROVE INTO A WALL IN THE SERVICE BAY WITH NO ONE IN THE VEHICLE. WHEN I WENT OUT INTO THE BAY THE RH FRONT WHEEL HAD CLIMBED A CURB AND THE VEHICLE HAD HIT A WALL. FCA SPECIAL INVESTIGATION TEAM REVIEWED VEHICLE AND DETERMINED THAT THERE WAS NO MECHANICAL ISSUE WHICH WOULD CAUSE THE VEHICLE TO MOVE ON ITS OWN. NO EXPLANATION WAS FOUND FOR LOW VOLTAGE CONDITION. DEALERSHIP HAS VIDEO OF INCIDENT.

NOTICED WATER IN BOTH SIDES OF TAILLIGHT LENS OF TAILGATE. HAD TRUCK IN FOR OIL CHANGE AT DEALER AND SHOWED SVC MANAGER WATER. REPAIR TECH FOUND "STRESS CRACK" IN TAILLIGHT ASSEMBLY ALLLOWING WATER TO INFILTRATE TAILLLIGHT LENS. SVC MANAGER SAID "STRESS CRACK" COULD BE CAUSED BY CLOSING TAILGATE. THERE IS NO INDICATION OF PHYSICAL DAMAGE, IE.,AS IN TAILGATE BEING HIT OR IN AN ACCIDENT.

I WAS STOPPED AT A STOP SIGN AND PUT VEHICLE IN PARK AND EXITED THE VEHICLE AND IT STARTED ROLLED BACKWARDS AND KNOCKED ME DOWN AND ROLLED OVER ME AND CAUSED A BROKEN ARM, 3 BROKEN RIBS AND A BAD BRUISE THAT NEEDED SURGERY AFTER IT DIDN'T DISSOLVE LIKE IT'S SUPPOSE TO.

WATER IS POOLING INTO THE TAIL LIGHTS. THE "RACETRACK " SECTION OF THE TAIL LIGHT IS NOW FLICKERING AND STAYING OFF. THE REPLACEMENT IS OVER $1000. THE "RACETRACK" TAIL LIGHT HAS TO BE REPLACED WHICH INCLUDES BACK UP CAMERA. YOU SHOULD BE ABLE TO PURCHASE THOSE COMPONENTS SEPARATELY. I SPENT A LOT OF MONEY FOR A VEHICLE THAT I BELIEVED WOULD BE DEPENDABLE AND NOT GIVE ME SUCH BIZARRE ISSUES. I DON'T KNOW IF THE WATER GETS IN WHILE RIDING DOWN THE ROAD OR WHILE STATIONARY

WATER POOLING INSIDE OF CENTER RACETRACK TAIL LIGHT ASSEMBLY HAS CAUSED LED LIGHTS TO SHORT OUT.

ON 2/10/18 I PARKED MY CAR ON A HILL ALONG A CURBED SIDEWALK I PUT THE CAR IN PARK AND SHUT IT OFF AND EXITED AND LOCKED THE DOORS. I WALKED TO A RESTAURANT AROUND THE CORNER FOR TAKE OUT WHEN I RETURNED 5 MINUTES LATER AND MY VEHICLE HAD ROLLED BACK ABOUT TEN FEET INTO ANOTHER VEHICLE THAT WAS PARKED ON THE STREET CAUSING DAMAGE TO THE REAR OF MY VEHICLE. I HAD TO PRIOR EVENTS IN MY DRIVEWAY WHERE AFTER I PARKED MY CAR IN MY DRIVEWAY AND IN THE MORNING I FOUND THE CAR BACKED ED OUT INTO THE ROAD WAY.