2017 DODGE DURANGO Complaints
View complaints related to 2017 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 200 complaints submitted for the 2017 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 DODGE DURANGO- CLAYTON, CA
DRIVING CAR ON FREEWAY WHEN THE COMPUTER LOCKED UP SYSTEM OF AWD AND SENSORS. THE BACK TIRES WOULD NOT TURN AND CAR STARTED TO JERK AND SLOWED DOWN. THE DASH BOARD LIGHTED UP AND ALL SENSORS SAID OFF OFF OFF . THE MILEAGE SPEEDOMETER CHANGED TO KILOMETERS AND THE MAPPING SCREEN HAD THE CAR GOING IN A CIRCLE. THE STEERING WHEEL WAS STIFF AND CARS WHERE PASSING ME BY. THE CAR MADE A CLUNKING SOUND WHEN IT FIRST HAPPENED. I GOT SCARED TRYING TO FIGURE OUT WHAT TO DO. I SLOWLY GOT OUT OF TRAFFIC AND OFF THE FREEWAY TO PARK THE CAR. HAD THE TOW PERSON COME AND WE HARD TIME GETTING IT TO STAY IN NEUTRAL. I HAD TO STAY IN THE CAR SO IT WOULD NOT SHUT OFF. WHEN GOT IT TO DEALERS FOR REPAIR THE REPAIR PLACE SAID THE COMPUTER MUST HAVE RESET ITSELF AND THEY COULD NOT FIND ANYTHING WRONG?? I FEEL THIS IS A BIG PROBLEM? THIS SHOULD BE LOOKED INTO AS IT COULD BE LIFE THREATING WHEN DRIVING ALONG AND THE COMPUTER TAKES OVER LIKE THAT AND YOU HAVE NO CONTROL OF THE WHEELS. MY TOW PERSON SAW WHAT IT WAS DOING ALSO NOT JUST ME. SO I KNOW IT WAS HAPPENING. SOMETHING IS WRONG WITH THAT COMPUTER SYSTEM WHERE IT JUST SHUTS DOWN LIKE THAT. IT HAS DONE IT BEFORE ON A SMALLER AREA OF JUST THE HIGH BEAM CONTROLS BUT THIS TIME IT WAS THE WHOLE DRIVING MECHANIZM. PLEASE LOOK INTO THIS PROBLEM. I WOULD LIKE TO SEE A NEW COMPUTER OR SOMETHING DONE WITH MY CAR SO IT IS SAFER AND MORE RELIABLE. SINCERELY, JAN MILOS
Source: NHTSA WEB SITE -
2017 DODGE DURANGO- CINCINNATI, OH
WHEN I DRIVING OR JUST HIT THE GAS IT FEEL LIKE MY REAR DIFFERENTIAL TRYING TO JUMP OUT THE CAR IDK I'M PRETTY SURE IT HAS SOMETHING TO DO WITH THE HALFSHAFT SEPARATION I DEFINITELY NEED TO GET THIS LOOKED AT BECAUSE JUST GOT THE CAR 3 DAYS AGO
Source: NHTSA WEB SITE -
2017 DODGE DURANGO- LAYTON, UT
MY 2017 DODGE DURANGO HAD WATER INTRUSION IN THE LIFT-GATE TAIL LIGHT. I HAD ONE REPLACED UNDER WARRANTY AFTER I NOTICED THAT THE LIGHTS HAD FAILED AND COULD SEE THE WATER POOLING IN THE LIGHT. THE REPLACE TAIL LIGHT ALSO HAS WATER POOLING IN THE BOTTOM PART OF THE LIGHT. THE DEALER WON'T REPLACE THIS ONE FOR FREE BECAUSE THE WARRANTY HAD EXPIRED.
Source: NHTSA WEB SITE -
2017 DODGE DURANGO- RICHFIELD, MN
WHILE DRIVING, THE LIGHTS ON THE DASH CONTROL PANEL (SPEED, RPM'S, BLINKERS, ETC) TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE LANE SENSE WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE ACC/FXCW WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE PASSENGER WINDOW WILL ROLL DOWN MULTIPLE TIMES. WHILE DRIVING, THE AM/FM/XM RADIO CUTS IN & OUT. THESE THINGS HAPPEN ON CITY STREETS AND THE HIGHWAY WHILE THE VEHICLE IS IN-MOTION. ISSUES TYPICALLY TAKE PLACE WHEN THE TEMPERATURE IS BELOW 30-DEGREES FAHRENHEIT. ISSUES WERE OBSERVED JANUARY 2019 FEBRUARY 2019 NOVEMBER 2019 DECEMBER 2019 JANUARY 2020 NOVEMBER 2020 SERVICE DATES WITH AUTHORIZED DODGE DEALERS INCLUDE: FEBRUARY 4, 2019 FEBRUARY 12, 2019 DECEMBER 12, 2019 DECEMBER 21, 2019 **ALL WERE UNDER WARRANTY & NONE EVER OFFICIALLY DIAGNOSED THE ISSUE. I'VE HAD THE VEHICLE TESTED BY 3 DIFFERENT DODGE DEALERS WHO TOLD ME THEY WERE UNABLE TO DIAGNOSE THE ISSUE. THE DEALERS WERE UNABLE TO PROVIDE ME WITH THE INFORMATION THEY WERE SEEING FROM THEIR DIAGNOSTICS MACHINES AS IT WAS DEEMED CONFIDENTIAL. IN ADDITION, THE FOLLOWING ISSUES ALSO OCCUR: - KEY FOBS WILL NOT START THE VEHICLE - U-CONNECT WILL NOT START THE VEHICLE
Source: NHTSA WEB SITE -
2017 DODGE DURANGO- SYRACUSE, NY
WATER ENTERS THE REAR TAIL LIGHT TRACK LIGHTING SYSTEM, CAUSING SHORTS IN THE LED LIGHTS. I HAVE HAD IT REPLACED 2 TIMES NOW BECAUSE OF THIS DEFECT. THE NEW TRACK LIGHT HASN'T BEEN INSTALLED FOR 1 YEAR YET AND WATER HAS GOTTEN BACK INTO THE TAIL LIGHTS CAUSE SHORTAGES AND OUTAGES. THIS IS A HAZARD THAT NEEDS TO BE ADDRESSED BY DODGE
Source: NHTSA WEB SITE -
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2017 DODGE DURANGO- PINGREE GROVE, IL
THE LIFT GATE BRAKE LIGHT GETS MOISTURE INSIDE DURING RAIN. THE WATER BUILDS UP AND BURNS OUT THE LED LIGHTS. THIS IS A SAFETY ISSUE. YOU NEED BRAKE LIGHTS.
Source: NHTSA WEB SITE -
2017 DODGE DURANGO- CARMEL, IN
1. MY FUEL TANK WILL NOT FILL UP ALL THE WAY AND WILL STOP AT EACH FILL UP. I HAVE TO MANUALLY KEEP TRYING TO PUMP THE FUEL. ALMOST ALWAYS I CAN NEVER FILL FULLY UP. THIS IS A KNOWN ISSUE AND NEEDS TO BE RESOLVED. 2. I ALSO HAVE AN ISSUE WITH MY RACETRACK TAIL LIGHT WITH CONDENSATION AND WATER GETTING INSIDE. I HAVE A FAULTY LIGHT AS I HAVE HAD MY DEALER CHECK FOR CRACKS OR OPENINGS.3. AUTO START ON/OFF JERKY AND SOMETIMES DOES NOT START ON TIME AND WILL JOLT FORWARD WHEN TRYING TO ACCERATE AT STOP LIGHT.
Source: NHTSA WEB SITE -
2017 DODGE DURANGO- KATY, TX
I PREVIOUSLY REPORTED A FUELING PROBLEM WITH THIS CAPLESS FUEL SYSTEM. THIS IS TO UPDATE THE INFORMATION AND PROBLEM. FUEL STILL CAN'T BE PUT INTO THE TANK. THE RELIEVE VALVE OR SOMETHING IN THE SYSTEM FORCES THE GAS STATION FUEL PUMP TO CUT OFF EVERY FEW SECONDS. THE SOLUTION FROM THE DEALER AND ONE MECHANIC IS TO REPLACE THE ENTIRE FUEL TANK AT $1500-$1600. IF YOU CAN'T PUT FUEL IN A VEHICLE THAT'S 3 YEARS OLD WITH 45K MILES, HOW CAN IT BE SAFE TO DRIVE? I BASICALLY HAVE TO STAND THERE FOR 10-15 MINUTES CLICKING THE FUEL PUMP OVER AND OVER WHILE HOLDING THE FUEL PUMP LEVER AT 1/3 ON. I NOW HAVE NO WAY TO KNOW IF THE TANK IS ACTUALLY FULL OR NOT OTHER THAN GUESSING BY HOW MANY GALLONS I THINK SHOULD BE GOING INTO THE TANK. GUESSING INCORRECTLY RESULTS IN GAS POURING OUT OF THE TANK, DOWN THE VEHICLE AND ALL OVER THE GROUND. GREAT FOR THE ENVIRONMENT.
Source: NHTSA WEB SITE -
2017 DODGE DURANGO- LAKEJACKSON, TX
THE RACE TRACK TAIL LIGHT HAS WATER IN IT AND CONDENSATION. THE LED LIGHTS SHORT IT OUT WHILE DRIVING AND ALMOST CAUSED AND ACCIDENT. GOT STOP BY THE COPS BECAUSE IN HIS WORDS MY LIGHTS KEEP FLICKERING IS A QUALITY CHECK DEFECT.THERES A WHOLE COMMUNITY GOING TROUGH THIS PROBLEM WE NEED A SOLUTION. THIS HAPPENS IF THE TRUCK IS STOP OR MOVING GETS WATER INSIDE THE RACE TRACK TAILED LIGHTS.WE GETTING A HURRICANE HERE IN TEXAS SO MUCH WATER MY HOUSE MIGHT NOT FLOOD BUT MY LIGHTS WILL.
Source: NHTSA WEB SITE -
2017 DODGE DURANGO- KATY, TX
THE CAPLESS (NO GAS CAP) FUEL SYSTEM WILL NOT ALLOW YOU TO PUT FUEL IN THE VEHICLE. IT HAS SOME SORT OF CHECK VALVE THAT IS FAILING AND CAUSES THE FUEL PUMP TO SHUT OFF EVEN WHEN YOU ARE RUNNING ON EMPTY. IF YOU SEARCH THE INTERNET, THERE ARE MANY COMPLAINTS ABOUT THIS SAME PROBLEM. IT STARTED AS AN OCCASIONAL PROBLEM WHEN THE VEHICLE WAS 2 YEARS OLD. NOW AT 3 YEARS OLD, THE ONLY WAY TO FILL IT, IS TO TURN THE GAS PUMP HANDLE UPSIDE DOWN WHICH CAN CAUSE GAS TO LEAK OUT ON THE SIDE OF THE VEHICLE AND THE GROUND. EVEN THIS METHOD ONLY WORKS 60% OF THE TIME. IF YOU CAN'T PUT GAS IN THE VEHICLE, YOU ARE AT RISK OF RUNNING OUT OF GAS ON A BUSY INTERSTATE WHICH IS A MAJOR SAFETY PROBLEM.
Source: NHTSA WEB SITE