2018 DODGE DURANGO Complaints

SUV was parked not and overnight my passenger seat headrest "active head restraint" activated and opened up. I contacted Dodge/Chrysler Headquaters and they stated a recall was found for this safety feature but my vehicle VIN was not part of the recall. I should not be responsible for repairs. I know first hand how important safety features are needed on vehicle and how they save lives when working/used properly. I'm an FARS FL Analyst currently contracted with NHTSA

STARTED TODAY - THE CAR NO LONGER WILL TURN OFF. THE CAR JUST DINGS AND DOES NOT STOP. YOU CAN NOT TURN OFF IT WON'T DO IT. CLAIMS ITS NOT IN PARK AND STAYS RUNNING.

Throwing codes of of lost communication of body control module and cylinder 3 misfire.

This is occurring frequent the system freaked abs system came on doing 38 miles an hour. Than system freaked out and brake light came on empty tank showed. Check engine than for 2 miles horn Blasted on its own . After the temperature gauge stopped working and now it continues to state it’s not in park when it is .

Had to replace fuel canister and sensor. Had to redo fuel system . The evap sensor appeared while driving, engine light came on and car started driving really weird and shaking. It was freaking out did not drive right.

This is the 4th time in 2 weeks that the ABS system freaked. I was driving and reached 70mph and it randomly will start slowing kick on the check engine light. Blinks and then throws on the abs warning light. This has happened in summer and the 1 time it has rained day before. The system than alerted me to start/stop engine turn off and turn back on. I did do this. This happens though WHEN I am driving. The sensors go off, a few days later. It will happen again. This is extremely dangerous ! I made a video of it this past time

Not just mine but many Durangos from 2014-2022 has a defect in which the rear light bar which has no seal gets wet and burns the led light out, this needs to be addressed and recalled asap, I also have pictures of random Durangos I’ve seen at night with the light out in the same spots.

Radio/Nav System Change radio stations on its own. The display goes off/on by itself. The nav system suggested wrong location after an address is typed in. It makes the headlight beams goes on and off. The nav does not retain the settings anymore. I called Dodge and the nav/rad system was replaced at no cost to me. Problem resolved.

Track lighting starting to fail. Water accumulation inside the bottom passenger side of track light. 44,000 miles on vehicle. No damage. Presents safety issue with rear visibility. Can cause short in wiring, causing potential fire.

on May13th I was slowly pulling into my garage : as I was slowly easing my foot off the brake (but still in contact with the brake pedal), the car suddenly accelerated. I pressed my foot hard on the brake but was unable to stop the car. It was traveling very slowly with only about 5 feet to go when it suddenly accelerated. It struck the water heater which is situated against the rear wall of the garage with enough force to make my neck and shoulders hurt. There was a rubber trash can in front of the heater that may have absorbed some impact. There was a dent in the bumper. Inside the house, on the other side of the wall, the paint and plaster were cracked and somewhat displaced and a bureau pushed away from the wall. This acceleration happened without any warning. This also happened to my 2015 Dodge Durango in Feb 2019. The situation was almost identical; I was almost done pulling into the garage with my foot lightly on the brake when the car suddenly accelerated and struck the water heater, denting it and causing mor extensive damage to 2 walls inside the house. I had my own mechanic and the dealer evaluate that car and they couldn't find anything wrong. I did see reports of this happening to other 2015 Durangos at low speed. We traded in the 2015 Durango to the dealer because of the accident and their assurance that they'd never seen this happen (at the time it wasn't reported in any 2018 Durangos) and we bought the 2018 Durango that was involved in the May 13 acceleration. I plan to call the dealer but am not sure how to remedy the problem