2003 DODGE DURANGO Complaints

FIRST THE KEY FOBS STOPPED UNLOCKING THE DOORS THEN THE LIGHTS STOPPED WORKING WAS TOLD THAT THE CENTRAL TIMER MODULE WAS DEFECTIVE AND THAT THE DEALER WOULD REPLACE. CHRYSLER DENIES THERE IS A PROBLEM WITH THIS MODULE. *TR

FIRST THE KEY FOBS STOPPED UNLOCKING THE DOORS THEN THE LIGHTS STOPPED WORKING WAS TOLD THAT THE CENTRAL TIMER MODULE WAS DEFECTIVE AND THAT THE DEALER WOULD REPLACE. CHRYSLER DENIES THERE IS A PROBLEM WITH THIS MODULE. *TR

HEADLIGHT, HORN, INSTRUMENT PANEL FAILURE ON MY '03 DURANGO. DURANGOS AND DAKOTAS HAVE BEEN RECALLED FOR A BAD CENTRAL TIMER MODULE. CHRYSLER SAYS MY VEHICLE DOES NOT FALL UNDER THE RECALL. THE DEALER HAS DONE A OFFICIAL DIAGNOSTIC AND FOUND THE CTM TO BE FAULTY. I WILL HAVE TO PAY TO HAVE IT REPLACED. THE VEHICLE IS UNSAFE TO DRIVE. *TR UPDATED 02/24/10. *LJ THE CONSUMER STATED SHORTLY AFTER FILING THE REPORT, HIS WIFE HAD AN ACCIDENT DUE TO THE PROBLEM MENTIONED. SHE WAS OUT EARLY IN THE MORNING ON NOVEMBER 3, 2009 WHEN THE HEADLIGHTS FAILED. WHILE TRYING TO PULL TO THE SIDE OF THE ROAD, WITHOUT THE USE OF THE HEADLIGHTS, SHE SCRAPED THE SIDE OF THE VEHICLE ON A ROADSIDE METAL MARKER. THE SCRAPE WENT THE WHOLE LENGTH OF THE VEHICLE. UPDATED 05/12/10. *JB

IN 2.5 YEARS, I HAVE PUT IN 5 WINDOW REGULATORS USING ORIGINAL DODGE PARTS IN MY 2003 DODGE DURANGO. A 6TH ONE BROKE 10/13/09. THIS PART IS DEFECTIVE IN THAT IT BREAKS IRREGARDLESS OF USAGE, TODAY A REAR WINDOW BROKE WHICH HAS MAYBE BEEN USED A DOZEN TIMES SINCE I PURCHASED THE VEHICLE. THE DRIVER'S WINDOW WAS REPLACED THREE TIMES WITHIN 60 DAYS, BECAUSE THE BRAND NEW PARTS BROKE. DODGE IS WELL AWARE OF THIS ISSUE, BECAUSE OF THE CONSTANT BACK ORDER WITHIN THEIR PARTS DEPARTMENT AND FREQUENT CONSUMER COMPLAINTS WELL DOCUMENTED ON THE INTERNET. THEIR PARAPHRASED RESPONSE TO MY COMPLAINT WAS TOO BAD IT'S OUT OF WARRANTY. *TR

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING 55 MPH HE CRASHED INTO A DEER. THE FRONT-END OF THE VEHICLE WAS DAMAGED, BUT NONE OF THE AIRBAGS DEPLOYED. AS A CONSEQUENCE HE SUSTAINED INJURIES TO THE BACK AND NECK. THE VEHICLE WAS TAKEN TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT THE AIR BAGS DID NOT DEPLOY DUE TO THE VEHICLE DECELERATING IN A IMPROPER MANNER. THE FAILURE MILEAGE WAS 112000. THE CURRENT MILEAGE WAS 140000.

FRONT BALL JOINT MAKING A CLICKING SOUND. IN 2005 GOT A RECALL LETTER. CALLED DEALER AND THEY SAID THE RECALL DIDN;T EFFECT MY VEHICLE. CALLED SEVERAL TIMES IN THE NEXT YEAR TO SEE IF THE RECALL WAS ON MY VEHICLE YET. THE DEALER TOLD ME NO. VEHICLE KEPT MAKING CLUNKING NOISE. AT 100,00 MILES I PULLED IN MY DRIVEWAY AND THE WHEEL FEEL OF AT THE RIGHT BALL JOINT. TOW TRUCK COULDN'T TOW THE VEHICLE DUE TO BEING ALL WHEEL DRIVE. I CALLED CHRYSLER AND THEY TOLD ME IT WASN;T THEIR PROBLEM. I HAD TO HIRE A MECHANIC TO REPLACE THE BALL JOINTS IN MY DRIVEWAY. TIRES HAVE WORN TERRIBLE AND TRUCK KEPT COMING OUT OF ALIGNMENT. I KEPT GOOD ROTATION ON THE TIRES BUT COULDN'T KEEP THE INSIDE FROM WEARING. I DO HAVE THE DEFECTIVE BALL JOINTS. *TR

I HAVE A 2003 DODGE DURANGO IN WHICH I HAVE HAD PROBLEMS WITH THE FRONT SEAT HOUSINGS. THIS IS THE PLASTIC COMPONENT THAT IS SUPPOSED TO PROTECT THE WIRING OF THE ELECTRIC SEATS. THIS IS ALSO WHERE THE ACTUAL SEAT ADJUSTMENT CONTROLS ARE LOCATED. I HAVE HAD TWO OF THE HOUSINGS REPLACED ALREADY AND I NEED TO HAVE EACH ONE REPLACED AGAIN. I ASKED THE SERVICE DEPARTMENT ABOUT IT AND THEY SAID THAT THEY HAD REPLACED MANY OF THE SAME COMPONENTS BUT AT THIS TIME CHRYSLER WOULD NOT PAY FOR THE REPAIR. IT WOULD SEEM TO ME, THAT WITH NORMAL WEAR THAT THIS PIECE SHOULD NOT CRACK AND HAVE TO BE REPLACED AT ALL; YET I NEED TO REPLACE EACH COMPONENT AGAIN - AT MY COST. *TR

2003 DODGE DURANGO HAD PROBLEMS WITH A BAD MODULE. CONSUMER STATES THAT HER VEHICLE WAS NOT A PART OF THE RECALL FOR THIS PROBLEM DUE TO THE TIMELINE BY CHRYSLER. *NJ THE CONSUMER STATED THE HEADLIGHTS STARTED BLINKING. THE RIGHT PASSENGER LOW BEAM WENT OUT COMPLETELY AND WOULD COME BACK ON AFTER A PERIOD OF TIME. THE HORN ALSO BLEW, THE LOCKS WOULD LOCK AND UNLOCK, THE INTERIOR LIGHTS AND ALARM WENT OFF EVERY TIME THE CONSUMER UNLOCKED THE DOORS. THE GAUGES WOULD ACT UP AT TIMES, AND THE 4-WHEEL DRIVE WOULD BE LOST. THE CONSUMER HASN'T EXPERIENCED ANY MORE PROBLEMS SINCE THE CENTRAL TIMER MODULE WAS REPLACED. *JB

THE PASSENGER SIDE UPPER BALL JOINT STARTED COMING APART AT JUST 47,000 MILES. I WAS LUCKY TO CATCH IT AS IT COULD HAVE RESULTED IN THE WHOLE WHEEL COMING OFF THE VEHICLE AND A SERIOUS ACCIDENT IF AT SPEED. TYPICALLY BALL JOINTS WEAR BEFORE THEY FAIL AND THAT IS USUALLY ONLY AFTER A HUNDRED OR A FEW HUNDREDS THOUSAND MILES. TO HAVE A COMPLETE FAILURE OF THE BALL JOINT AT JUST 47,000 MILES IS ALARMING. I DISCOVERED THERE WAS AN ISSUE AND A SILENT RECALL OF 2000-2003 DURANGO'S FOR THIS PROBLEM. I CALLED DODGE ABOUT THE REPAIR BUT THEY REFUSED TO FIX IT SAYING THAT EVEN THOUGH MY VEHICLE IS A 2003, MY VIN WAS NOT INCLUDED IN THE RECALL. MY VEHICLE IS THE SAME YEAR AND SAME EXTRAORDINARY AND DANGEROUS PROBLEM. *TR

BOTH FRONT ELECTRIC WINDOWS IN OUR 2003 DODGE DURANGO STOPPED WORKING. AS SOON AS I PAID TO HAVE ONE WINDOW REPLACED; THE OTHER WINDOW FAILED. THE PASSENGER FRONT WINDOW CAME DOWN AS I WAS DRIVING OVER A BRIDGE IN A RAINSTORM. THE RAIN PELTED MY CHILDREN WHO WERE RIDING IN THEIR CARSEATS IN THE NEXT ROW OF SEATS. AS SOON AS I GOT OFF THE BRIDGE, I TURNED ONTO AN EXIT AND WAITED OUT THE RAIN AT A GAS STATION. I STILL HAVE NOT REPLACED THE WINDOW. I HAVE IT BRACED UP WITH A RUBBER SCREW DRIVER; AT LEAST IT IS UP NOW. *TR