2018 DODGE DURANGO Complaints

The active headrest restraint deployed in the vehicle with no collision. It deployed randomly. It looks like there is a broken part inside the headrest. I just bought the car. I have complained to the dealer because it wasn't like that when I test drove it but I saw it after I bought it and was driving it home. Could have happened during the final detailing.

My engine is not cooling while my vehicle drives more will the transmission cool down now my transmission won’t work the correct way

radio and navigation screen, is ghost touching. Just changes settings randomly and often.

The touchscreen continuously freezes and displays a prompt about adjusting the clock settings. The screen pops up repeatedly and beeps making the rest of the touchscreen functions unusable.

unknown. I have a dodge Durango that the racetrack lights on the tailgate not all are working and I've seen some with all the lights out causing a safety hazard.

2018 Durango GT purchased at 30k miles and the oil pan gasket was already worn and leaking oil. Tensioner and pulley also failed. Seems like Mopar utilize low quality parts in general, as minor as they may seem they are vital for me to operate my vehicle safely.

I have a 2018 DD, and my radio screen is doing the same thing. The screen looks like it has a huge bubble, the "adjust clock " notification constantly pops up, the screen freezes up; where I can't use any of the functions (no radio, no back up camera, no control over the thermostat, no navigation, cant answer the phone etc). I have to disconnect my battery just to get the screen to go off because it wont shut off after the vehicle is turned off.

I noticed an air bubble looking thing on my radio screen. You can see it in the attached video which is just one example from recent. Then my screen starting doing things on it's own. Changing from on thing to the next on it's own. I spoke with my mechanic who was having similar issues and told me about a group he is part of because there are so many people with this same issue. The screen is delaminating and causing what people are referring to as ghost touches. I think this is a safety hazard because it is distracting to have your screen changing constantly. It will make phone calls on it's own, change from heat to AC and turn the fan from high to low. Having your AC blasting in the middle of winter is no treat. Having your heat blasting summer won't be great either. This is a safety issue as well. This is all controlled by the screen. Imagine someone has epilepsy and this crazy screen causes a seizure? I have contacted Dodge and my local Dodge dealer. Nobody wants to acknowledge the issue because I am out of warranty. Warranty or not it's a safety issue that needs addressed before it causes someone to go off the road due to distractions of the radio doing whatever it wants and controlling all kinds of things in your vehicle. I know I am not the first person to reach out or report this issue. I really hope there is something that can be done before someone gets hurt. Thank you for your time and consideration. I wasn't able to get the filed uploaded for the video but when I hear from someone I will try again.

My 2018 Dodge Durango radio screen is delaminating from the top of the screen working its way down the screen. The screen also freezes up. To the point where the screen is stuck on even when the vehicle is off. When the screen is stuck I can't control any settings, radio, navigation, back up camera won't show, I can't answer the phone hands free. I'm afraid is draining my battery when it stays on like that, I have to disconnect the battery just for the screen to shut off. The adjust the clock notification constantly pops up on the screen. Its unsafe to have to keep disconnecting the battery in an effort to save my battery. It's unsafe to have to take my eyes off the road, to press the button to close out the adjust clock notification. It's unsafe to not have access to my back up camera to check my surroundings. It's not safe when you have no control over your thermostat. It's not safe to not have access to handsfree function when answering a call. The problem has been diagnosed by the dealership, and they say I need to replace the whole radio. The first appearance of the problem was around January of 2021, that's when the screen started pealing, then the adjust the clock notification started popping up during the summer of 2021 and the screen freezing and won't shut off started January 2022.

Water Intrusion caused rear lift gate "racetrack light" tail lights including license plate lights to become inoperable. This poses an obvious risk to safety as the lighting is relied upon by drivers, in dark conditions, to detect the rear of my vehicle. If a driver behind me were to fail to detect the rear of my vehicle, in dark conditions, they could easily collide with the rear of my vehicle. If this were to happen, there is a great possibility that persons in either vehicle could be seriously injured or killed. A simple Google search of this issue would reveal that there are hundreds if not thousands of complaints on the same issue. So far dodge has refused to acknowledge this manufacturer's defect or the possible safety implications it can cause.