2002 DODGE DURANGO Complaints

PROBLEM STARTED WITH THE HEADLIGHTS FLASHING RANDOMLY, DASH AND INTERIOR LIGHTS FLASHING IN SEQUENCE WITH HEADLIGHTS. DURATION OF LIGHTS BEING OUT INCREASES THE LONGER THEY ARE ON. I WAS LUCKY I ONLY HAD A FEW BLOCKS TO DRIVE TO GET OF THE ROAD. THE NEXT DAY THE DOOR LOCKS, HORN, AND WIPERS STOPPED WORKING ALSO. HAVING HEADLIGHTS SUDDENLY GO OUT WHILE DRIVING COULD BE A REAL SAFETY ISSUE. IT APPEARS THE PROBLEM IS THE BODY MODULE, WHICH MUST BE INSTALLED BY A DEALER AND PROGRAMMED. *TR

I HAVE A 2002 DODGE DURANGO THAT HAS MULTIPLE ISSUES THAT SEEM TO HAPPEN ON EVERY DURANGO I KNOW OF. NOW I HAVE A COOLANT AND OVERHEATING PROBLEM. I HAVE A THROTTLE POSITION SENSOR PROBLEM AS WELL. THIS SEEMS TO BE FREQUENT WITH DURANGOS AND NO RECALLS FOR IT. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE RECALL REPAIR WAS PERFORMED IN FEBRUARY 2008. SOMEONE WAS NEARLY PINNED BETWEEN HIS VEHICLE AND ANOTHER VEHICLE WHEN HIS SON PULLED THE GEAR SHIFT OUT OF PARK. THE DEALER AND THE MANUFACTURER INFORMED HIM THAT THERE WAS A FAIL SAFE BRACKET THAT SHOULD HAVE REPLACED DURING THE RECALL REPAIR. SINCE THE BRACKET IS MADE OF POT METAL IT CAN FAIL EASILY. THE VEHICLE IS CURRENTLY BEING SERVICED AT THE DEALER. THE FAILURE MILEAGE WAS 110000 AND THE CURRENT MILEAGE WAS 111318.

ABS AND BRAKE LIGHT CAME ON IN THE DASH. THE BRAKES DID BECOME SPONGY. VEHICLE WAS TAKEN DIRECTLY TO THE MECHANIC ABOUT 3/4 DOWN THE ROAD. HE FOUND THE CLIP TO THE REAR ABS SENSOR HAD BROKEN AND THE SENSOR TORN APART. FURTHER INVESTIGATION SHOWED THAT THE SENSOR HAD BEEN BROKEN BY THE REAR DIFFERENTIAL WHICH HAD FOR NO GOOD REASON SHATTERED INTO PIECES. THIS IS A GARAGE KEPT VEHICLE WITH 50,000 MILES AND NO ABUSE. *TR

ON 04/10/08 CUST#3792938 INV#15199 I TOOK MY CAR FOR RECALL #G28 IGNITION/PARK SHIFT INTERLOCK. I DROVE OFF THE LOT, NOTICED THE CHECK ENGINE LIGHT ON. IT WAS NOT ON WHEN I TOOK MY CAR IN. I WAS ALL READY ON THE FREEWAY & WAS ALL READY LATE FOR AN APPOINTMENT. I COULD NOT MOVE MY STEERING WHEEL TO THE LEVEL I HAD IT BEFORE I DROVE INTO THE LOT. I TOOK MY CAR BACK THE 15TH FOR THEM TO ADJUST THE STEERING WHEEL (I COULD HAVE HAD AN ACCIDENT). THEY TOLD ME THE STEERING WHEEL TILT KNOB WAS GONE. THE SERVICE MANAGER WAS VERY HELPFUL, TOLD ME HE WOULD ORDER THE PART AT NO CHARGE. I FORGOT TO MENTION THE CHECK ENGINE LIGHT. I WAITED MORE THAN 2 DAYS. ON THE 19TH I RETURNED, INV# 151350, & WAS HELD UP FOR 1HR, ONLY TO BE TOLD THE PART HAD BEEN USED ON ANOTHER CAR. THE SERVICE ADVISOR WANTED TO BLAME ME FOR THE MISSING KNOB. HE WANTED TO CHARGE ME TO CONNECT THEIR DIAGNOSTIC MACHINE ON MY CAR. I TOLD THEM I WOULD NOT PAY FOR THIS SERVICE. THE SERVICE MANAGER TOLD ME THE DIAGNOSTIC MACHINE WAS BROKEN & THEY WOULD HAVE TO ORDER ANOTHER ONE. IT SEEMED FUNNY TO ME, BEING THAT THEY HAD A LOT OF CUSTOMERS AFTER I ARRIVED. WHAT KIND OF REPAIRS WERE THEY DOING ON CARS' WITHOUT A DIAGNOSTIC TEST ON THEM? WHEN I HAVE TAKEN MY CAR IN THEY HAVE ALWAYS RUN THOSE DIAGNOSTIC TESTS. I WAS TOLD ON THE 19TH BY THE SERVICE MANAGER HE WOULD ACCOMMODATE ME & HAVE SOMEONE GO OUT TO MY HOME TO PUT THE KNOB ON MY CAR. HE ALSO SAID STATED THAT HE WOULD LOOK INTO THE CODE (CHECK ENGINE) TO SEE IF IT HAD ANYTHING TO DO WITH THEM PULLING APART THE STEERING COLUMN. WHAT CODE? BEING THAT HE TOLD ME THE DIAGNOSTIC MACHINE WAS NOT WORKING. NOW I AM WAITING FOR THE PART & MOST LIKELY WILL HAVE TO DRIVE AROUND WITH THAT CHECK ENGINE LIGHT ON UNTIL I CAN AFFORD TO HAVE THEM EVALUATE IT. IT SEEMS TO ME THAT IT WAS NOT A BIG ISSUE WITH THEM BEING THAT THEY WERE NOT THAT CONCERNED ABOUT THE CHECK ENGINE LIGHT WHEN THEY HANDED OVER THE CAR AFTER THEY REPLACE THE RECALL PART ON THE 10TH. *TR

I PURCHASED MY 2002 DURANGO IN AUGUST 2007 WITH UNDER 74K MILES ON IT. ABOUT 6 MONTHS LATER, MY HUSBAND AND I FOUND THAT THE PASSENGER FRONT WINDOW WOULD NOT RESPOND TO THE MASTER CONTROL OR THE PASSENGER'S CONTROL. THE DEALER COULDN'T GET IT TO HAPPEN AGAIN. WE WORRIED ABOUT IT AT THE TIME, HAVING NEWLY MOVED TO OREGON WHERE WINTERS ARE USUALLY VERY RAINY. THANKFULLY, WE HAVEN'T HAD ANY FURTHER TROUBLE. *TR

THE VALVES ON THIS ENGINE BURNED OUT AT 59,000 MILES. THE CAUSE WAS REVEALED TO BE A DEFECTIVE CAMSHAFT WHICH WAS ROUGH AND PITTED AND HAD BURNED THE VALVES. THIS WAS A MANUFACTURER'S DEFECT AND NOT POOR MAINTENANCE; I HAVE HAD THE OIL CHANGED WITH SYNTHETIC OIL EVERY 3,000 MILES AND OTHERWISE TAKEN EXCELLENT CARE OF THIS VEHICLE. THE SUV REQUIRED A NEW CAMSHAFT AND COMPLETE VALVE JOB, COSTING APPROXIMATELY $2200 INCLUDING PARTS AND LABOR. *TR

WHILE DROPPING MY CHILDREN OFF AT SCHOOL THE CHECK GAUGES LIGHT LIT UP. NOTHING ON MY GAUGES APPEARED TO BE WRONG EXCEPT FOR THE FUEL GAUGE BEING ON 1/4 TANK SO I CONTINUED ON MY 1 MILE TRIP TO THE SCHOOL. WHEN MY CHILDREN EXITED THE VEHICLE THE CHECK GAUGES LIGHT LIT AGAIN AND THE TRUCK STARTED TO SPUTTER. I THEN TURNED THE TRUCK OFF AND TURNED IT BACK ON. THE LIGHT CAME ON AGAIN AND THEN THE ENGINE STOPPED. I CALLED FOR A TOW. SEVERAL HOURS AND AT A COST THE MECHANIC TOLD ME THAT MY ENGINE HAD SEIZED AND THE PROBLEM WAS ENGINE SLUDGE. *TR

MY 2002 DODGE DURANGO PURCHASE NEW IN FEB. 2002, AND HAD DRIVEN FOR ABOUT 3 1/2 YEARS THE PASSENGER WINDOWS FAIL TO WORK. THE MASTER CONTROL IS THE ONLY WAY THAT I CAN OPEN THE WINDOWS. NOW ON OCCASION THE WINDOW WILL INTERMITTENTLY OPEN AND CLOSE USING THE INDIVIDUAL SWITCHES BUT IT IS VERY SELDOM HAVE TALKED TO SEVERAL OTHER OWNERS OF THESE DURANGOS AND THEY HAVE BEEN HAVING THE SAME PROBLEM, WOULD LIKE TO KNOW IF THIS IS A MANUFACTURE DEFECT OR IS IT POSSIBLE THAT JUST SUDDENLY ALL MY PASSENGER WINDOW BROKE AT THE SAME TIME. OTHER THAN THAT I HAVE BEEN VERY SATISFIED WITH THE SERVICE OF THE VEHICLE. I HAVE HAD IT SINCE I PURCHASED IT IN 2002 AND IT HAS ONLY 35,000 MILES ON IT. IT DOESN'T SEEM THAT A VEHICLE WITH THAT LITTLE USE WOULD HAVE A PROBLEM OF THIS SORT. THANKS,DIANE *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT SHE DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 76,000. UPDATED 04/28/08. *LJ