2003 DODGE DURANGO Complaints

2003 DODGE DURANGO WAS PURCHASED FROM A LOCAL DEALERSHIP IN WICKLIFFE,OH IN APRIL OF 08. THE VEHICLE HAS BEEN AT THE DEALERSHIP NEEDING TO BE SERVICED IN EXCESS OF 7 TIMES, FROM THE BUSHINGS BEING REPLACED TO THE CHECK ENGINE LIGHT REPEATEDLY COMING ON WITH THE DEALERSHIPS INABILITY TO FIX IT . I HAVE BEEN IN A RENTAL CAR MORE THAN I HAVE DRIVEN THE VEHICLE THAT I PURCHASED FROM THE DEALERSHIP. THERE WAS AN EVAP CODE AS THEY SO ELOQUENTLY STATED SO THEY ALLEGEDLY FIXED THAT ONLY TO FIND THAT THE CHECK ENGINE LIGHT STILL CONTINUALLY COMES ON. EVERY TIME THAT THE PROBLEM WAS SUPPOSEDLY RESOLVED, I WAS BACK AT THE DEALERSHIP WITHIN 2 TO 3 DAYS WITH THE SAME PROBLEM AGAIN. THE MANAGEMENT THERE STATED AND ADMITTED THAT THEY SIMPLY CAN'T FIX THE VEHICLE THEREFORE THEY ARE GOING TO GET ME OUT OF IT SO THEY EVEN HAD ME TO PICK ANOTHER VEHICLE WHICH THEY SAID WOULD FIT PERFECTLY AND SHOULD NOT AFFECT THE PAYMENT THAT I HAVE IN PLACE RIGHT NOW. I HAVE BEEN HEARING ABOUT GETTING THIS REPLACEMENT VEHICLE FOR OVER 3 MONTHS WITH NO RESULT. THE VEHICLE IS NOT SAFE WHEN DRIVING ON THE HIGHWAY AND HITTING A BUMP BECAUSE IT FEELS AS IF THE FRONT END IS GOING IN TWO DIFFERENT DIRECTIONS. MY WIFE WONT DRIVE IT, WE ARE SCARED TO PUT OUR KIDS INTO IT AND I NEED YOUR HELP RIGHT AWAY. *TR

FOUND A FLAT TIRE THIS MORNING AND NOTICED THAT THE FLAT WAS DUE TO THE TIRE WALL SEPARATING FROM THE REST OF THE TIRE MY SUV ONLY HAS 30,000 MILES ON IT AND ALL 4 OF THE TIRES ARE DOING THIS ON AN EVEN SEAM AROUND THE ENTIRE TIRE. THE TIRES WERE MANUFACTURED IN 2002. THE TIRES ARE PRACTICALLY NEW DUE TO THE ABOUT OF TREAD LEFT ON THEM. I FEEL THIS CAUSES A SERIOUS SAFETY ISSUE AS THE TIRES COULD FAIL AT ANY MOMENT. *TR

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE WIRE HARNESS FOR THE AIR CONDITIONER AND HEATER BECOMES TOO HOT AND MELTS THE TWO CONNECTING WIRES. THE FAILURE HAS BEEN REPAIRED TWO OR THREE TIMES, BUT STILL PERSISTS AND CAUSES THE VEHICLE TO BECOME VERY HOT. THE CONTACT HAS PAID OVER A $100 FOR EACH REPAIR. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE AND IT MUST BE REPAIRED EVERY TIME. THE FAILURE MILEAGE WAS 93,000.

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. A LOCAL AUTO BODY SHOP MECHANIC STATED THAT HER UPPER BALL JOINTS HAD 0.10 MOVEMENT AND ADVISED HER THAT THEY SHOULD BE REPLACED. SHE NOTIFIED AN AUTHORIZED DEALER IN REFERENCE TO RECALL# 04V596000 FOR THE SUSPENSION. A TECHNICIAN STATED THAT HER VIN WAS EXCLUDED FROM THE RECALL; THEREFORE, SHE WOULD LIABLE FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 82,000. UPDATED 09/17/08. *LJ UPDATED 09/24/08. *JB

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE VEHICLE IS SHUTTING OFF WHILE DRIVING 60 MPH. AS A RESULT, THE VEHICLE BECOMES UNCONTROLLABLE AND DIFFICULT TO STEER OFF ROAD. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE DEALER STATED THAT THERE WAS A SHORT IN THE IGNITION SWITCH AND IT NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 35,000.

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A CLICKING SOUND AND NOTICED THE INSTRUMENT PANEL LIGHTS AND HEADLIGHTS WERE FLICKERING ON AND OFF. THE LIGHTS FLASHED IN 2 TO 5 MINUTE INTERVALS. THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS OPERATED. HE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN STATED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 87,100 AND CURRENT MILEAGE WAS 87,224. UPDATED 06/03/2008 THE DEALER REPLACED THE TIME AND ALARM MODULE. UPDATED

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE ATTEMPTING TO MAKE A RIGHT TURN AT 30 MPH, THE VEHICLE VEERED TO THE RIGHT. THE CONTACT EXPERIENCED DIFFICULTY CONTROLLING THE VEHICLE, BUT WAS ABLE TO DRIVE TO HIS RESIDENCE. HE TOOK THE VEHICLE TO A REPAIR SHOP THE FOLLOWING DAY AND THEY REPAIRED THE VEHICLE AT THE COST OF $357.64. THE FAILURE MILEAGE WAS 41,725. UPDATED 5/20/08 *CN UPDATED 05/20/08

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHEN THE CONTACT TOOK HER VEHICLE TO HER LOCAL MECHANIC FOR AN ALIGNMENT, THE MECHANIC DISCOVERED THAT THE UPPER BALL JOINTS ON THE PASSENGER SIDE CAUSED THE FAILURE. THE CONTACT WAS ALSO INFORMED OF A POSSIBLE RECALL ON HER YEAR, MAKE, AND MODEL VEHICLE. THE DEALER STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE FAILURE AND CURRENT MILEAGES WERE 83,000. UPDATED 05/08/08. *LJ UPDATED 05/09/08

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING 35 MPH DOWNHILL ON A WET ROAD, THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE IMPACT WAS 40 MPH INTO A SKID. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT'S KNEES WERE SLAMMED INTO THE CONSOLE AND WERE SORE. SIX VEHICLES WERE INVOLVED IN THE CHAIN REACTION CRASH. THE CONTACT'S VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE. POLICE REPORT NUMBER 08041580 WAS FILED. THE DEALER INFORMATION WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 78,000.

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT NOTICED THAT HER TIRES WERE WEARING UNEVENLY. SHE TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT THE UPPER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED. SHE HAD THEM REPLACED. TWO YEARS AFTER THE REPLACEMENT, THE CONTACT FELT THE VEHICLE PULLING TO ONE SIDE. SHE TOOK THE VEHICLE BACK TO THE MECHANIC AND WAS INFORMED THAT THE UPPER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED AGAIN. SHE HAS NOT GOTTEN THEM REPLACED AND BELIEVES THERE TO BE A MANUFACTURER DEFECT BECAUSE BALL JOINTS LAST 100,000 MILES OR MORE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR