2001 DODGE DURANGO Complaints

TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED RAISE THE FRONT DRIVER SIDE WINDOW, BUT IT JAMMED AND FELL BACK INTO THE DOOR. THE WINDOW WOULD NOT FUNCTION AFTERWARDS. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE WINDOW AND TWO REAR WINDOWS. THE MANUFACTURER STATED THAT THIS WAS A COMMON FAILURE. THEY FURTHER STATED THAT THE REGULATOR NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT PLACED SCREWDRIVERS IN THE WINDOWS TO HOLD THEM UP, AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND CURRENT MILEAGE WAS 108,000. UPDATED 06/09/08 *BF

ELECTRIC FAN,STEERING;RACK AND PINION; CONTROL ARM; LOWER BALL JOINTS, FRONT DRIVE SHAFT, FRONT BEARINGS. REPLACED DRIVE SHAFT,LEFT WHEEL BEARING. I BOUGHT IT IN 2006 W/125,000 MILES. DRIVE SHAFT WENT OUT AT 135,000 AND STEERING AT 146,000. I STILL OWE MONEY ON IT AND IT SITS PARKED BECAUSE I CANT AFFORD THE REST OF THE REPAIRS. *TR

TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT ANY SPEED, BUT MOSTLY DURING TAKE OFF, THE VEHICLE MAKES POPPING AND CLUNKING NOISES. THE DEALER STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT); HOWEVER, THE CONTACT DISAGREES. THE CURRENT MILEAGE WAS 167,230 AND FAILURE MILEAGE WAS 167,030.

TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT) ON MARCH 1, 2008. THE VEHICLE WAS TAKEN TO THE DEALER ON MARCH 5, 2008 FOR THE RECALL REPAIR; HOWEVER, THE VEHICLE CONTINUES TO SHIFT OUT OF THE PARK POSITION. WHEN PLACED INTO DRIVE, THE VEHICLE WILL SHIFT INTO NEUTRAL. THE DEALER STATED THAT THEY PERFORMED THE REPAIR CORRECTLY AND WILL CHARGE $80 TO DIAGNOSE WHAT THEY SUGGEST IS A NEW FAILURE. THE MANUFACTURER TOOK A REPORT, BUT WAS UNABLE TO ASSIST ANY FURTHER. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

BRAKE LINE BROKE/AIR BAG CLOCK SPRING/POWER STEERING RACK/REAR SUSPENSION,LEAF SPRINGS/RUST. *TR

WE ARE ABLE TO SWITCH INTO REVERSE WITHOUT HAVING YOUR FOOT ON THE BRAKE. WE ARE CAREFUL TO MAKE SURE IT ISN'T ACCIDENTALLY CHANGED INTO REVERSE WHILE IN FORWARD MOTION. *TR

MY 2001 DODGE DURANGO STARTED HAVING PROBLEMS WITH INTERIOR LIGHTS, DASH LIGHTS, INTERMITTENT WIPERS, DOOR LOCKS NOT OPERATING, THE 4-WHEEL DRIVE LIGHT ON, AND HEADLIGHTS NOT WORKING. CHECKED ALL FUSES AND ALL WERE GOOD. DISCONNECTED/RECONNECTED BATTERY AND ALL RETURNED TO NORMAL. TWO DAYS LATER, WHILE MY 16 Y/O SON WAS DRIVING THE VEHICLE, THE INTERIOR AND DASH LIGHTS (LATER TO LEARN THE HEADLIGHTS) WERE FLICKERING ON AND OFF. I TOOK IT FOR A TEST RIDE AND ALL SEEMED NORMAL FOR FIRST FEW MILES, WHEN SUDDENLY THE DASH LIGHTS AND HEADLIGHTS STARTED TO FLICKER RAPIDLY. A FEW SECONDS LATER THE HEADLIGHTS WENT OUT COMPLETELY FOR APPROXIMATELY 5-7 SECONDS AND CAME BACK ON. THE HEADLIGHTS WENT OUT AGAIN AS I WAS PULLING OFF THE ROAD FOR APPROXIMATELY 7-10 SECONDS WITH INTERMITTENT INTERIOR DASH LIGHTS FLICKERING. I TURNED THE VEHICLE OFF, REMOVED THE NEGATIVE BATTERY TERMINAL FOR APPROXIMATELY 3 MINUTES AND AGAIN ALL RETURNED TO "NORMAL". THIS 'DEFECT' IS WELL KNOWN ON THE INTERNET WITH THE CAUSE BEING THE CENTRAL TIMER MODULE (CTM) AND ALL LOCAL DODGE DEALERS I CONTACTED ARE WELL AWARE OF THE CAUSE AND THE FIX (AVG. COST FROM LOCAL DEALERS $690.00) YET THERE IS NO RECALL FOR THIS ANOMALY. WHY? HEADLIGHTS TURNING OFF WHILE DRIVING'AM I THE ONLY PERSON WHO SEES A SAFETY PROBLEM HERE? ALSO, ACCORDING TO THE PEOPLE AT CHRYSLER'S 1-800 CUSTOMER SERVICE CENTER, THIS IS ONLY AFFECTING A SMALL NUMBER OF VEHICLES. SO WHAT. MY THOUGHTS ARE: ONE VEHICLE IS ENOUGH, AND IF THIS IS REALLY A TRUE STATEMENT FROM CHRYSLER, IT SHOULDN'T COST THE CORPORATION THAT MUCH TO FIX THOSE 'FEW' VEHICLES. MY CONCERN CONTINUES WITH THE BELIEF THAT BOTH CHRYSLER AND THE NHTSA KNOW ABOUT THIS FAILURE - WHICH IS OBVIOUSLY A SAFETY ISSUE - AND NEITHER HAVE TAKEN ANY POSITIVE ACTION FOR AN IMMEDIATE RECALL. THIS SITUATION ALSO LEAVES ME WITH ONE HAUNTING QUESTION: DOES IT REALLY TAKE A DEATH BEFORE ANYONE TAKES ACTION??? BTW: WHAT DOES THE 'S' IN NHTSA STAND FOR AGAIN? *TR

TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE IN MARCH OF 2007 FOR THE FRONT BALL JOINTS. SHE IMMEDIATELY HAD THE VEHICLE REPAIRED. WHEN SHE TOOK HER VEHICLE TO THE DEALER FOR AN ALIGNMENT, THEY STATED THAT THE UPPER AND LOWER BALL JOINTS (WHICH WERE REPAIRED LESS THAN A YEAR AGO UNDER RECALL) NEEDED TO BE REPAIRED AGAIN. SHE FEELS THAT HER VEHICLE WAS REPAIRED WITH THE SAME DEFECTED COMPONENT. THE VEHICLE WAS REPAIRED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 126,000 AND FAILURE MILEAGE WAS 80,000.

TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT NOTICED SMOKE RISING FROM UNDER THE DASHBOARD BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS INSPECTED BY A CHRYSLER INVESTIGATOR, BUT THEY WOULD NOT DISCLOSE THE CAUSE OF THE FIRE. THE INTERIOR OF THE VEHICLE SUSTAINED DAMAGE. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 74,750.

WHEN I BOUGHT THE TRUCK I PUT ON A NEW SET OF TIRES AND HAD THE ALIGNMENT DONE AT A FIRE STONE ON 8/16-21/2008. THE FIRE STONE TOLD ME MY BALL JOINTS WERE GOING OUT. AND THEY SAID THE GOOD NEWS IS THAT THEY ARE UNDER RECALL. I TOOK IT TO THE DEALER THEY LOOKED UP THE VIN. # AND CHARGED ME LITTLE OVER $60.00. IN THE END THEY TOLD ME THAT THE SERVICE WAS DONE ALREADY AND TOLD ME THE MILES THAT IT WAS DONE AT. AT THAT TIME I STILL HAD 20,000 MILES TO GO BEFORE I HIT THAT AMOUNT. THE SHOP MANAGER TOLD ME THAT "SOMEONE MUST HAVE PUT THE WRONG MILES IN BECAUSE WE CHECK IT AND THERE DONE THAT IS WHY WE ARE CHARGING YOU A FEE. SO I WENT TO ANOTHER DEALER AND ASKED THEM. THEY LOOKED UP THE VIN.# AND SAID "THIS SERVICE HAS ALREADY BEEN DONE AND IF THEY TAKE IT IN IT WILL JUST COST ME ANOTHER $60.00." I CONTACTED CHRYSLER AND TOLD THEM MY STORY AND ASKED THEM ABOUT ALL THE WEAR AND TEAR THAT THESE BAD BALL JOINTS ARE CAUSING. THEY SAID THAT THE SERVICE WAS DONE AND THERE IS NOTHING THAT THEY CAN DO. 1YEAR LATER AND 1 SET OF TIRES, ON 5/20/07 I LOOKED MYSELF UNDER THE TRUCK AND LOOKED FOR WHAT THE FIRE STONE MANAGER TOLD ME TO LOOK AT. JUST TO FIND THAT THE SERVICE HAD NEVER BEEN DONE. THE REASON I DID THIS, BECAUSE FIRE STONE WOULD NOT REPLACE THE TIRES DUE TOO POOR UPKEEP. I HAD MOVED TO PINEVILLE LA WHEN ALL THIS TOOK PLACE. I WENT IN TO A DEALER THERE AND TOLD THEM MY STORY AND ASKED IF THEY WOULD LOOK AT THE PICTURES THAT I TOOK. THEY SAID YES AND THEY SAID THE SERVICE HAD NOT BEEN DONE ,SO THE CHECK INTO IT AND THE DEALER (WEST SIDE IN ILLINOIS HAD IT IN THE COMPUTER AS DONE ON THERE SITE.) THEY PUT IN THE WRONG VIN# . THE DEALER IN LA DID THE RECALL, BUT I AM OUT $60.00 , 1 SET OF TIRES, COST AND WORK OF THE LOWER BALL JOINTS (DUE TO UPPER BALL JOINTS GOING OUT) AND ALL THAT TIME RUNNING AROUND. WHAT SHOULD I DO ? A LAWYER COST TOO MUCH! AND NOW I HAVE THE RECALL ON THE STEERING COLUMN GEAR SHIFT BLOCKER. *TR