2002 DODGE DURANGO Complaints

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT WENT TO THE DEALER ON TWO DIFFERENT OCCASIONS DUE TO NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). ON BOTH OCCASIONS, THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT. HE IS CURRENTLY EXPERIENCING THE SHIFTER LOCKING ONCE HE TURNS THE IGNITION. HE LIVES IN A REMOTE LOCATION AND THE DEALER IS THE ONLY ONE IN THE AREA. THE CURRENT MILEAGE WAS 103,140 AND FAILURE MILEAGE WAS 100,000. UPDATED 04-08-08 *BF THE CONSUMER STATED HE TRAVELED OUT OF STATE TO GET THE RECALL DONE. UPDATED

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 55-60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED THEN THE VEHICLE SHOOK THEN SHUT OFF. IN ADDITION, SHE NOTICED SMOKE COMING FROM THE ENGINE. THE MECHANIC STATED THAT THE POWER STEERING PRESSURE SWITCH CAUSED THE FAILURE AND THEY REPLACED THE SWITCH. APPROXIMATELY FIVE MONTHS LATER THE FAILURE OCCURRED AGAIN. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WA 68,000 AND CURRENT MILEAGE WAS 89,800. UPDATED 03/10/08. *LJ

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 65 MPH, THE VEHICLE RATTLED, SHOOK, AND VEERED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND THEY STATED THAT THE TIE ROD ASSEMBLY FAILED. THE REPAIRS COST $2,690.47; HOWEVER, THE WARRANTY DID NOT COVER ALL OF THE REPAIR WORK. THE CURRENT MILEAGE WAS 99,961 AND FAILURE MILEAGE WAS 99,930. UPDATED 03-11-08 *BF THE UPPER BALL JOINTS WERE NOISY, THE SHOCKS WERE LEAKING OIL, THE POWER STEERING LINES WERE LEAKING. THE REAR WIPER MOTOR FAILED, THE FRONT PINION SEAL WAS LEAKING. THE POWER STEERING RACK AND PINION HAD AN INTERNAL FAILURE. UPDATED

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHEN THE VEHICLE WAS STARTED AND THE GEAR WAS SHIFTED INTO REVERSE, THE VEHICLE SHUT OFF AND THE STEERING WHEEL LOCKED. THE VEHICLE WAS PARKED AND RESTARTED. THE STEERING WHEEL BECAME UNLOCKED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS BOTH COLD AND WARM AND ONLY WHEN THE GEAR WAS SHIFTED INTO DRIVE OR REVERSE. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 76,000.

I HAVE A 2002 DODGE DURANGO. I PURCHASED THE VEHICLE AROUND 12/20/07. AROUND 1/5/08 I NOTICED THAT THE VEHICLE COULD BE SHIFTED OUT OF PARK WITH OUT THE KEY IN THE IGNITION OR THE BRAKE BEING PRESSED. THIS IS AN OBVIOUS SAFETY CONCERN AS IT COULD EASILY SLIP OUT OF PARK OR IF THERE IS A CHILD IN THE CAR THEY COULD HIT IT OUT OF PARK. I DID SOME RESEARCH ON THE PROBLEM AND FOUND THAT THERE WAS A RECALL FOR THIS EXACT PROBLEM ON 01-02 DODGE DURANGOS AND DAKOTAS. I THEN GOT IN CONTACT WITH A DEALERSHIP TO HAVE THE RECALL WORK DONE AND THEY SAID THAT MY VIN NUMBER WAS NOT UNDER THE RECALL AND THAT I HAD TO CALL CHRYSLER CUSTOMER SERVICE. I CALLED THEM AND THEY TO TOLD ME MY VEHICLE WAS NOT COVERED UNDER THE RECALL AND THAT THEY WOULD NOT FIX IT. I FEEL THAT MY CAR SHOULD BE COVERED UNDER THE WARRANTY BECAUSE I AM EXPERIENCING THE EXACT THING THEY WERE RECALLED FOR AND HAVE THE SAME YEAR AND MAKE OF THE RECALL. PLEASE LET ME KNOW IF THERE IS ANY WAY YOU CAN HELP ME. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 35 MPH, THE OIL PUMP FAILED WITHOUT WARNING. THE OIL PRESSURE DROPPED AND THE MOTOR LOCKED. THE DEALER REBUILT THE TRANSMISSION, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT THERE WAS OIL LEAKAGE IN COLD WEATHER. WHEN THE ENGINE HEATED UP, THERE WAS SLUDGE BECAUSE THE LEAKER STOPPED THE STRAINER. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 112,300 AND FAILURE MILEAGE WAS 91,053.

THE TRANSMISSION SHIFTER IS SOMETIMES ABLE TO BE MOVED OUT OF 'PARK' WITHOUT THE KEY IN THE IGNITION. THIS DOES NOT HAPPEN ALL THE TIME, BUT HAS OCCURRED 4 TIMES IN THE PAST WEEK OR SO. I WOULD LIKE THIS CHECKED AND CORRECTED UNDER RECALL 07V555000, BUT WHEN I CALLED MY DEALERSHIP, THEY STATED THAT "CHRYSLER SENDS OUT RECALL INFORMATION TOO EARLY AND THE RECALL HASN'T STARTED YET". I CALLED CHRYSLER AND THEY SAID THAT THERE ARE NO OPEN RECALLS ON MY DURANGO. THEY WOULD NOT LOOK UP THE RECALL # I TRIED TO GIVE THEM.*CN

ON THE FIRST DAYS OF NOVEMBER, I STOPPED ON A RED LIGHT, WHEN THE LIGHT WAS GREEN I STARTED GOING. WHEN THE TRANSMISSION REACHED THE THIRD GEAR, THE ENGINE REVVED UP TO 3000 + RPM. TOOK IT TO MECHANIC AND USED THE SCANNER TOOL TO FOUND OUT THAT THE TRANSMISSION WAS SLIPPING ON THE THIRD AND FOURTH GEAR. I WAS DRIVING LATE NIGHT SO NOT TOO MANY CARS AROUND. I HAD TO REPLACE THE WHOLE TRANSMISSION. *TR

TRANSMISSION WILL NOT STAY ENGAGED IN PARK. PARKING WILL NOT ENGAGE AND THE ONLY WAY TO KEEP VEHICLE FROM ROLLING IS TO APPLY THE PARKING BRAKE. *TR

I PURCHASED A 2002 DODGE DURANGO IN JAUARY OF 2007. I HAVE NOT HAD ANY PROBLEMS WITH IT UNTIL I NOTICED THAT THE TRUCK WAS PULLING TO THE RIGHT. I TOOK THE TRUCK TO A LOCAL SERVICE CENTER AND THEY INFORMED ME THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THEY ALSO INFORMED ME THAT THERE HAD BEEN A RECALL FOR THE UPPER BALL JOINTS FOR CHRYSLER. WHEN I CONTACTED THE LOCAL DEALER THEY TOLD ME THAT THE RECALL HAD BEEN PERFORMED ON MY TRUCK IN 2005. WHEN I INFORMED THE SERVICE CENTER THAT THE RECALL HAD BEEN DONE THEY WERE AMAZED TO FIND THAT THEY BALL JOINTS HAD WORN SO QUICKLY AND THE PROBLEM WITH THE BALL JOINTS "STILL" PRESENTS VERY DANGEROUS SITUATION FOR DODGE DURANGO OWNERS. *TR