2015 DODGE DURANGO Complaints

I OWN A 2015 DODGE DURANGO AND THE PASSENGER SEAT HEAD REST EXPLODED OUT OF NO WHERE, WE WERE PARKED AT CHURCH ON 12/20/20 AT APPROXIMATELY 11 AM

I WAS EXITING A PARKING GARAGE AND APPLIED MY BRAKE TO STOP TO PAY THE PARKING FEE. WHEN I CAME TO A STOP THE TRUCK UNEXPECTEDLY ACCELERATED WITH MY FOOT ON THE BRAKE. I PUSHED AS HARD AS I COULD ON THE FOOT BRAKE BUT THE ENGINE WAS REGISTERING 4 TO 5,000 RPMS. MY TRUCK MOVED ON THRU THE PARKING GATE BREAKING THE GATE AND THEN MY TRUCK ENTERED INTO THE MAIN ROAD. I ALMOST HIT TWO PEOPLE WALKING ON THE SIDEWALK IN FRONT OF THE PARKING GARAGE. I WAS ABLE TO MOVE THE TRUCK INTO NEUTRAL ONCE THROUGH THE GATE AND THE RPMS WENT BACK TO NORMAL. SECOND EVENT: IN JUNE OF 2020 I WAS ENTERING A DIFFERENT PARKING GARAGE. I HAD TO PUT THE TRUCK IN PARK TO OPEN MY DOOR TO RETRIEVE THE PARKING TICKET. I GOT BACK IN AND PUT THE TRUCK IN DRIVE WHEN I PUSHED ON THE GAS PEDAL THE TRUCK AGAIN ACCELERATED UP TO 4,000 TO 5,000 RPMS. I WAS ABLE TO BRAKE AND MOVE THE TRANSMISSION INTO NEUTRAL AND EVERYTHING RETURNED TO NORMAL. THIRD EVENT OCCURRED ABOUT TWO YEARS AGO. I HAD STOPPED AT A RED LIGHT WITH A CAR IN FRONT OF ME. THE ENGINE ACCELERATED TO 4,000 TO 5,000 RPMS. THIS TIME I HAD BOTH FEET ON THE FOOT BRAKE. I THEN MOVED ONE FOOT OVER TO ENGAGE THE EMERGENCY BRAKE. WHILE STOPPED I COULD NOT MOVE THE TRUCK FROM DRIVE TO NEUTRAL. ONCE THE LIGHT TURNED GREEN THE CAR IN FRONT OF ME MOVED ON. I WAS ABLE TO PULL THE TRUCK OVER TO THE RIGHT CURB AND THEN I WAS ABLE TO MOVE IT INTO NEUTRAL. IF I HAD NOT ENGAGED THE EMERGENCY BRAKE I WOULD HAVE RAM THE CAR IN FRONT OF ME. I TOOK MY TRUCK TO A DODGE DEALER AND THEY COULD NOT DUPLICATE THIS EVENT. THESE EVENTS ARE VERY ALARMING AND VERY RANDOM. ANY HELP WOULD BE APPRECIATED.

I HEARD A TICKING NOISE COMING FROM THE RIGHT SIDE OF THE ENGINE. TOOK IT TO FARRISH OF FAIRFAX, VA (703-273-0200) DEALERSHIP AND THEY DID THE FOLLOWING, "REMOVED VALVE COVER AND INSPECT VALVE TRAIN. FOUND WORN OUT ROCKERS ON CYLINDER #5 INTAKE. CAMSHAFT LOBE ALSO WORN OUT. REPLACED RIGHT BANK INTAKE CAMSHAFT." AT THE CURRENT LEVEL, WE DID NOT NOTICE ANY DRIVABILITY ISSUES AND FUEL MILEAGE APPEARED TO BE NORMAL. WE COULDN'T EVEN HEAR THE TICKING FROM INSIDE THE CAR WITH THE WINDOWS UP AND RADIO OFF. WE COULD ONLY HEAR IT FORM OUTSIDE THE VEHICLE. THIS APPEARS TO BE A COMMON ISSUE. THE MECHANIC KNEW EXACTLY WHAT IT WAS WHEN I TOLD HIM WE HAD A TICKING NOISE IN A DURANGO. I DIDN'T TELL HIM THE ENGINE AND HE CAME BACK WITH "IF IT'S A 3.6 MOTOR PROBABLY A WORN OUT CAMSHAFT CAUSED BY ROCKER ARM ROLLER BEARINGS WEARING OUT PREMATURELY. BRING IT ON IN." HERE'S TWO LINKS TO A SIMILAR OWNERS' EXPERIENCES: HTTPS://WWW.YOUTUBE.COM/WATCH?V=2DPHCJLDSW4 HTTPS://WWW.YOUTUBE.COM/WATCH?V=JZIF0GC4BGI WE ONLY HAD 49,237 MILES ON THE VEHICLE, BUT WERE JUST OUT OF THE 5 YEAR/100,000 MILE POWERTRAIN WARRANTY. DEALERSHIP DID COVER COST OF REPAIR.

THE 2015 DURANGO THAT WE PURCHASED CAME WITH HEADRESTS THAT "DEPLOY" IN THE EVENT OF AN ACCIDENT (IDEALLY). BOTH THE DRIVER AND PASSENGER SIDE HEADRESTS HAVE DEPLOYED EVEN THOUGH THE VEHICLE HAS NEVER BEEN IN A COLLISION. IT IS UNCLEAR WHEN THEY DEPLOYED. IT IS AS THOUGH THE CLIPS HOLDING THEM TOGETHER INTERNALLY JUST GAVE OUT.

WAS AT A RED-LIGHT WHEN THE DRIVER SIDE HEADREST DEPLOYED. GOT HIT FORCEFULLY IN THE BACK OF THE HEAD.*DT CONSUMER HAD A NECK SORE. VEHICLE WAS TAKEN TO DEALER AND CONSUMER WAS TOLD IT COULD NOT BE REPAIRED. CASE NUMBER WAS GIVEN.*JB

THE FUEL RELAY FAILED AND HAD TO REPLACE THETIMP THE FUEL PUMP ALSO FAILED TWICE.

ACTIVE HEAD RESTRAINT ON DRIVERS SIDE DEPLOYED WHILE PARKED. VISUAL INSPECTION SHOWS BROKEN PLASTIC INTERNAL PARTS AND WILL NOT RESET WHEN COMPRESSED.

I AM AT 92,000 MILES AND I HAVE A TICKING SOUND IN MY ENGINE. WHILE JUST IN PARK YOU CAN HEAR THE TICKING SOUND AS WELL AS WHEN YOU EXCEL WHILE DRIVING. I DO MY OIL CHANGES EVERY 3,000 MILES AND I SEEN THIS IS AN ISSUES ON A LOT OF OTHER DODGE DURANGO MODELS. SHOULD THIS ME A RECALL WITH THIS HAPPENING TO SO MANY?

REAR TRACK LIGHTS FILL WITH WATER. IT IS REALLY DIM AND THE ONLY WAY TO DRAIN IS TO UNSCREW THE BOLTS. AFRAID THAT EVENTUALLY THE WHOLE THING WILL BURN OUT.

DRIVERS SIDE HEADREST HAS POPPED AS IF IT WAS IN AN ACCIDENT, BUT HAS NOT BEEN IN ONE. THE HEADREST IS PUSHED FORWARD ABOUT 6-10 INCHES FROM IT'S NORMAL RESTING POSITION AND CANNOT BE RETRACTED BACK. VEHICLE WAS SITTING IN A DRIVEWAY AND NOT BEING DRIVEN AT THE TIME THE FAILURE HAPPENED.