2018 DODGE DURANGO Complaints

PARASITIC DRAW ON BATTERY BATTERY DIED SUDDENLY AND STAYS CHARGED ONE OR TWO DAYS FIRST TIME IT WAS SHUT OFF FOR 30 MINUTES IN PARK WAS JUMP STARTED AND OPERATING SECOND TIME SIT OVERNIGHT AND BATTERY WAS COMPLETELY DRAINED FAILED TO JUMPSTART APPLIED CHARGER OVERNIGHT AND VEHICLE STARTED THIS HAS BEEN REPEATED 3 TIMES AUTOMATIC START SYSTEM HAS NOT FUNCTIONED SINCE PURCHASED 3 MONTHS AGO

JUST BOUGHT THIS CAR IN AUGUST. I DIDN'T NOTICE THE ENTIRE REAR RED LIGHTS WEREN'T WORKING UNTIL I GOT PULLED OVER. I'M GUESSING THEY DIDN'T WORK AT ALL AND I JUST DIDN'T NOTICE IT.

I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A LOUD NOISE. I LOOKED IN MY MIRRORS AND SAW A PIECE OF MY CAR IN THE MIRROR. IT WAS THE PLASTIC PIECE OFF MY DOOR. I COULDN'T STOP BEING ON THE HIGHWAY LUCKY THAT IT DIDN'T HIT ANOTHER VEHICLE. I TOOK IT TO THE DEALERSHIP, SAM LEMAN IN MORTON ILLINOIS WHERE I WAS TOLD THIS HAPPENS WITH DURANGOS, BEING BLOWED OFF. TO ME THIS IS A SAFETY HAZARD TO OTHER VEHICLES, ESPECIALLY IF A MOTORCYCLE WAS BEHIND ME. I HAVE HAD ISSUES WITH LACK OF CARE FROM THE DEALERSHIP, BUT OTHER THAN THAT, THIS SHOULD BE RECALLED FROM DODGE AS IT COULD HAVE CAUSED AN ACCIDENT.

MY VEHICLES ENTERTAINMENT SYSTEM SCREEN SHUTS DOWN TO THE DISPLAY SHOWING DODGE. IT WILL STAY THERE UNTIL IT DECIDES TO RESTART. THE ONLY TWO ITEMS WORKING ARE VEHICLE TEMPERATURES, AIR FLOW SPEED AND SHUT OFF OR TURN ON. NOTHING ELSE IS AVAILABLE TO SELECT OR OPERATE WITH IN THE ENTERTAINMENT SYSTEM. THIS INCLUDES THE LOST OF UCONNECT IF I WAS DISPLAYING MAPS FOR NAVIGATION. I HAVE NOTICED A STRANGE ODOR LIKE A BATTERY OR WIRES OVER HEAT SMELL AS I'M DRIVING AS THIS OCCURS. THIS IS HAPPENING MORE FREQUENTLY LEAVING ME WITHOUT THE COMFORTS WE EXPECT AND PAID FOR, NOT TO MENTION THE CONCERN OF IS THERE A MAJOR ISSUE GOING ON? THERE ARE MANY FORMS ON LINE STATING THIS HAS BEEN A REOCCURRING ISSUE SINCE 2016 POINTING THE BLAME BETWEEN THE FCA AND THE UCONNECT PUSHING UPDATES. I WOULD LIKE TO SEE DODGE FIX THEIR PRODUCT. IT DOES NOT MATTER IF THE VEHICLE IS STATIONARY, MOVING, ON A CITY STREET, OUT ON A COUNTY HIGHWAY OR INTERSTATE. DEALER STATES THEY NO NOTHING ABOUT IT. I ASKED THEM TO RESEARCH IT. THEY STATE BRING IT IN FOR A DIAGNOSTIC. DODGE STOP GIVING THE CONSUMER A RUN AROUND AND FIX IT. I ASSUME THAT IS WHY YOU HAVE ENGINEERS THIS COULD BE A HAZARD TO THE PUBLIC. THIS IS AN ON GOING ISSUE

THERE IS A RUBBING/GRINDING SOUND FROM THE FRONT RIGHT TIRE GOING 55+MPH. THE HEATING & COOLING IS SHUTTING OFF AND NOT TURNING BACK ON. RADIO SCREEN IS HOT TO THE TOUCH

I WAS PULLED OVER AT NIGHT BY A POLICE OFFICER FOR NOT HAVING ANY REAR LIGHTS. THE OFFICER INFORMED ME THAT HE IS ALWAYS PULLING DODGE DURANGO'S OVER BECAUSE THIS IS A COMMON PROBLEM THAT THE LIGHTS FILL UP WITH WATER AND THE ELECTRICAL COMPONENTS CORRODE AND NO LONGER FUNCTION. THIS IS A 2018 THAT DID NOT PASS A PA SAFETY INSPECTION IN 2020 WITHOUT PAYING $1,888.51 TO REPLACE THE DAMAGED PARTS. THE GASKET AND SEALANT ON THIS PRODUCT BREAKS DOWN IN A SHORT PERIOD OF TIME ALLOWING RAIN WATER TO FILL UP INSIDE THE TAIL LIGHT RACETRACK ASSEMBLY THAT IS ONE PART CONTAINING THE LICENSE PLATE LIGHTS, BACKUP CAMERA AND REAR BACKUP LIGHTS.I CALLED FCA CUSTOMER CARE AND THEY REFUSED TO PROVIDE ANY ASSISTANCE AND WERE WELL AWARE OF THE PROBLEM. THIS PROBLEM HAS BEEN ONGOING SINCE THE 2014 MODELS AND DODGE IS NOT WILLING TO ELEVATE OR SOLVE THE PROBLEM AND THE CONSUMER IS UNKNOWINGLY DRIVING WITHOUT LIGHTS UNTIL BEING PULLED OVER BY THE POLICE OR THE VEHICLE DOES NOT PASS A SAFETY INSPECTION. THIS ISN'T A $100 EXPENSE THAT IS BEING IGNORED BUT A $1,900 EXPENSE. THIS VEHICLE COULD HAVE ONLY 1,000 MILES OR 500,000 MILES BUT SHOULDN'T BE BREAKING DOWN IN LESS THAN 3 YEARS. THIS IS NOT NEGLECT OR WRONGDOING ON THE PART OF THE CONSUMER AND IS CLEARLY A QUALITY CONTROL BREAKDOWN THAT IS BEING IGNORED. HOW CAN WE REQUEST THE GOVERNMENT TO INVESTIGATE AND ISSUE A SAFETY RECALL ON THIS DEFECT TO GUARANTEE THAT THE VENDORS AND MANUFACTURERS OF THE DEFECTIVE PRODUCT ARE THE ONES PAYING FOR THE REPAIRS AND NOT THE CUSTOMERS WHO ARE THE VICTIMS DURING THIS PANDEMIC WHEN I AM OUT OF WORK AND DON'T HAVE $2,000 JUST SITTING AROUND AND I'M STRUGGLING TO PAY THE BILLS AND PUT FOOD ON THE TABLE FOR MY FAMILY?

I WAS IN A COLLISION, GOING 70*MPH ON THE EXPRESSWAY. GUY IN FRONT OF ME SLAMMED ON HIS BREAKS WITH NO ONE IN FRONT OF HIM. I HAD NO TIME TO STOP, SLAMMED INTO THE BACK OF HIS CAR. NOT A SINGLE AIRBAG DEPLOYED INSIDE THE VEHICLE, THE WHOLE FRONT END WAS SMASHED IN.

69000 MILES, CHECK ENGINE LIGHT CAME ON. CODES P0440 WAS THROWN 2X. I ALREADY REPLACED PURGE VALVE AT MY OWN COST. I ALSO INFORMED DODGE. THEY WON'T FIX IT UNLESS I PAY FOR DIAGNOSIS. WHICH I ALREADY HAD ONE DONE. ALSO HEADLIGHT BULB DROPPED AT 38K MILES AND I INFORMED DODGE AND MECHANIC. SHE SAID I DIDN'T HAVE THE WARRANTY ON IT AND THEY WOULDN'T REPLACE UNLESS I PAID FULL COST

THE VEHICLE HAS SEVERE RADIO ISSUES TO THE POINT WHERE IT IS DISTRACTING TO DRIVE. IT STARTED WITH WEATHER ALERTS FROM COUNTIES OVER 100 MILES AWAY. NOW IT CONSTANTLY SWITCHED BETWEEN THE TIME SETTINGS, RADIO, AND AC WHICH IS A HUGE DISTRACTION WHEN DRIVING. IF I ATTEMPT TO SHUT OFF THE AC SETTINGS WILL MOVE UP AND DOWN ON THEIR OWN. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOTION.

THIS HAS HAPPENED MULTIPLE TIMES TO ME AND HAS RECENTLY BECOME A DAILY STRUGGLE. I SEEM TO BELIEVE THE ELECTRICAL PANEL BEHIND THE DASH MAY HAVE A SHORTAGE OF SOME SORT. I CAN BE STATIONED AT A LIGHT OR MOVING AND MY SCREEN DISPLAYING THE ODOMETER WILL COMPLETELY TURN WHITE. SOME TIMES IT SLOWLY FADES AWAY AND OTHER TIMES JUST COMPLETELY GOES WHITE. THIS HAPPENS WHILE I'M IN MOTION AND I LITERALLY HAVE NO WAY TO MONITOR MY SPEED, OTHER THAN RELY ON MY RPM'S. TODAY, 6/22/2020, I WAS TRAVELING THROUGH MY NEIGHBORHOOD AND THE DASH WAS DISPLAYING FINE. I COME TO A STOP TO TURN AND MY DISPLAY BEGINS TO FADE. I AM NOT GOING FASTER THAN 34 MPH. EVENTUALLY, THE DISPLAY TURNS COMPLETELY WHITE AND MY SCREEN FOR THE RADIO REBOOTS. I PURCHASED THIS VEHICLE USED WITH 10K MILES ON IT. NOW I WONDER WHY IT WAS TRADED IN SO EARLY. *TR