2018 DODGE DURANGO Complaints

THE DISPLAY SCREEN WENT COMPLETELY OFF AS IF I WAS JUST TURNING ON THE CAR. YOU CAN'T SEE ANYTHING IN THE DISPLAY SCREEN EXCEPT FOR DODGE AND ALSO THE VOLUME BUTTON WOULD NOT WORK. WHEN THIS HAPPENS, I USED HAVE TO TURN OF THE VEHICLE AND TURN BACK ON . SOMETIMES IT WORKS WITHIN THE FIRST TRY OTHER TIMES IT TAKES SEVERAL ATTEMPTS. *TR

I STOPPED AT A STOPLIGHT, AND WHEN I TRIED TO ACCELERATE THE CAR STALLED ENGINE LIGHT WAS BLINKING, DRIVE LIGHT ON THE DRIVE STICK WAS BLINKING EVEN THOUGH IT IS ALREADY ON DRIVE. TRIED TO SHIFT IT TO PARK AND DRIVE AGAIN BUT THE DRIVE STICK IS LOCKED AND THE BREAK PADS WERE ALSO LOCKED IN PLACE. TURNED OFF THE AUTO START/STOP AND PUSHED THE START BUTTON WITH THE KEY FOB AND THE CAR STARTED AGAIN. GOOD THING IT WAS A RED LIGHT, BUT I DON'T WANT TO HAPPEN AGAIN ESPECIALLY IF I'M DRIVING WITH MY FAMILY. *TR

THE TRAVEL LINK WEATHER ALERTS ARE A DANGEROUS AND INCREDIBLY ANNOYING FEATURE. IT FORCES YOU TO TAKE YOUR EYES OFF THE ROAD AND TEND TO IT OR IT WON'T UNBLOCK YOUR SCREEN. I DONT CARE IF IT'S WINDY 3 COUNTIES OVER. I DONT WANT MY NAVIGATION SCREEN BLOCKED WHILE I'M TRYING TO GET SOMEWHERE. I HAVE BEEN THROUGH THE RINGER GETTING THE SXM TRIAL DEACTIVATED BUT THE WEATHER ALERTS HAVE NOT STOPPED. I'VE BEEN TO THE DEALER AND DONE MY FAIR SHARE OF RESEARCH JUST TO FIND OUT THERE IS NO WAY TO STOP THEM. SIRIUS IS NO HELP AT ALL.

I BOUGHT A 2018 DURANGO FROM DODGE IN APRIL OR MAY 2019 SUPPOSEDLY "NEW". ITS HAD 2995 MILES ON IT FROM THEM JOYRIDING IN IT THROUGH TOWN. IT HAS BEEN IN AN ACCIDENT AND THEY DIDN'T DISCLOSE IT BUT CHARGED ME BRAND NEW PRICE. 6 MONTHS AFTER PURCHASING THE WINDSHIELD STARTS CRACKING ON THE SIDE WHERE IT GETS GLUED ON TO THE VEHICLE DUE TO WEATHER CHANGE. OF COURSE SINCE THE DEALERSHIP CHANGED HANDS MAGICALLY THERE IS NOTHING THEY WILL DO AND I CONTACTED DODGE AND THEY REFUSE TO HELP ME. THIS CRACK IS NOT DUE FROM A ROCK OR ANYTHING I DID IT SHOWED UP OVER NIGHT.

REAR 'RACETRACK' LIGHTING AND LICENSE PLATE LIGHTING SHORTS OUT AND DOES NOT FUNCTION. THIS IS CAUSED BY WATER LEAKING INTO AND BEING RETAINED IN THE ASSEMBLY. THIS ISSUE IS THOROUGHLY DOCUMENTED IN A VARIETY OF ONLINE FORUMS. WHEN THE LIGHTS ARE INOPERATIVE, THE REAR OF THE VEHICLE IS VERY DARK AND POSSES A SAFETY ISSUE BY INCREASING THE CHANCES OF A REAR END COLLISION.

OUR 2018 DODGE DURANGO GT, HAS ELECTRICAL ONGOING ISSUES. THE PADDLE SHIFTERS ON STEERING WHEEL ARE CONTROLLED THROUGH RADIO SETTINGS. EVERY TIME I TURN PADDLE SHIFTERS OFF, THEY JUST RESET AND TURN BACK ON. THIS IS DANGEROUS BECAUSE COMING OUT INTO A BUSY INTERSECTION I NEED TO PULL SAFELY INTO ROAD AND THE TRUCK HAS THE PADDLE SHIFTERS ENGAGED MAKING IT DANGEROUS. I THEN HAVE TO MANUALLY DISENGAGE THEM THROUGH STEERING WHEEL SO THAT TRUCK CAN DROVE AGAIN NORMAL. DODGE ACKNOWLEDGES PROBLEM BUT REFUSES TO FIX IT. HAVE DOCUMENTED THIS, PLEASE HELP.

OUR DODGE DURANGO GT, HAS DEVELOPED A LOUD POP SOUND WHEN COMING TO A FULL STOP. I TOOK IT TO ANCIRA DODGE IN SAN ANTONIO, THEY ADVISED ME THE CALIPERS ARE HITTING BRAKE PADS AND THERE IS NOTHING THEY CAN DO. I FEEL THIS IS A SAFETY ISSUE AND DODGE AGAIN DOES NOT WANT TO HELP. OUR TRUCK HAS BARELY 21,787 MILES AND I'M HAVING SO MANY ISSUES WITH THIS DEFECTIVE VEHICLE.

THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.

NOVEMBER 30, 2019, MY HUSBAND AND I WERE DRIVING ON THE INTERSTATE, IT WAS 34 DEGREES OUTSIDE AND WE HAD THE DEFROST AND HEAT ON LOW SETTING {1}. THEN A SOUND LIKE A GUNSHOT, THEN COLD AIR COMING FROM THE ROOF AND COULD HEAR GLASS BOUNCING AROUND. WE PULLED OVER. SAW WHAT HAD HAPPENED AND COULDN'T FIGURE OUT HOW. NO ONE WAS EVEN AROUND US WHEN IT HAPPENED SO NOTHING HIT IT. THEN LOOKING CLOSER, COULD SEE THAT THE GLASS WAS RAISED A BIT AND THE SEALS SURROUNDING IT WERE LIFTED IN A FEW PLACES. THE SUNROOF EXPLODED OUTWARD.

THE REAR TAIL-LIGHT SYSTEM (COVERS ENTIRE REAR OF CAR) ON MY DODGE DURANGO STARTED TO LEAK DUE TO AN INADEQUATE SEAL AND THE TAILLIGHT SYSTEM BURNED OUT IN VARIOUS SPOTS. ONCE OUT IT BECOMES MUCH HARDER TO SEE THE REAR OF THE VEHICLE AND CREATES A VERY HAZARDOUS SITUATION. THIS HAPPENED IN THE FIRST YEAR OF OWNERSHIP. DODGE WILL NOT COVER THIS AND WANTS JUST UNDER $1,000 TO REPLACE IT. I BELIEVE THIS SHOULD BE CHECKED INTO AS THE DECREASED TAIL LIGHT CAN BE HARD TO SEE ESPECIALLY IN THE SNOWY CLIMATE WE HAVE HERE IN WISCONSIN.