2017 DODGE DURANGO Complaints

I HAVE REPORTED MY CAR NOT GOING IN THE GEAR SELECTED AND INSTEAD GOING INTO NEUTRAL OR PARK. IT HAS ALSO DRIVEN FORWARD WHEN IN PARK. THERE HAS ALSO BEEN ISSUES WITH THE AUTO PARK NOT ALWAYS WORKING IF DOOR IS OPENED AND THE CAR IS IN GEAR. NOW I AM BEING TOLD MY CAR EVEN THOUGH IT CAME WITH THIS SAFETY FEATURE WAS NOT SUPPOSED TO COME WITH IT, AND DODGE IS LOOKING TO REMOVE THIS FEATURE. DODGE HAS ALSO REFERRED TO THESE SAFETY ISSUES AS CHARACTERISTICS OF MY CAR. WHEN THEIR IS A SAFETY DEFECT IT CANT BE A CHARACTERISTIC THAT CAN BE OVERLOOKED. MY CAR NOW HAS BEEN IN THE SHOP FOR 37 DAYS NOW AND UNABLE TO BE REPAIRED. SEE ALSO ODI 11041523. *DSY *BF *TR

WHEN THE CAR IS PUT INTO PARK AND YOU EXIT IT WILL SOMETIMES STILL DRIVE FORWARD. WHEN SWITCHING INTO REVERSE OR PARK THE CAR SOMETIMES LOCKS UP AND WONT MORE. THE RPMS GO UP BUT ITS STILL AS IF ITS IN PARK. I HAD TO PUT MY CAR INTO REVERSE TO TRY TO AVOID AN ACCIDENT AND THE TRANSMISSION WOULD NOT ENGAGE INTO REVERSE. MY WIFE WAS REMOVING GROCERIES AND THE CAR STARTED TO MOVE FORWARD. SHE HAD TO GET INTO THE CAR AND PRESS THE BREAK. THESE CONDITIONS HAVE HAPPENED WHEN THE CAR WAS AT A STOP OR PARKED. I HAVE STARTED TO RECORD WHEN IT HAPPENS IF IT IS SAFE TO DO SO. THIS HAS HAPPENED ON DIFFERENT OCCASIONS. IT ALSO HAS HAPPENED SINCE I PURCHASED THE CAR ..UPDATED 12/13/17 *BF SEE ALSO ODI 11048876. *DSY UPDATED 9/13/18*JB

BURNING SMELL COMING THROUGH THE VENTS DURING ENGINE OPERATION ABOVE 4000 RPM. IT IS CONSISTENTLY HAPPENING SINCE BRAND NEW AND NOW AT 10,000 MILES. THE VEHICLE HAS BEEN TO THE DEALER 4 TIMES FOR VARIOUS OTHER REASONS AND THIS WAS REPORTED EVERY TIME. DEALER ADVISED US TO LEAVE CLIMATE CONTROL ON RECIRCULATION. THERE IS ALSO A DIFFERENT STRONGER EXHAUST SMELL THAT COMES INTO THE VEHICLE WHEN IDLING FOR S LONG PERIOD OF TIME. THIS HAPPENS INCONSISTENCY BUT IS SO STRONG THAT IT MAKES THE OCCUPANTS SICK. WE HAVE BEEN UNABLE TO DUPLICATE THIS SMELL FOR THE DEALERSHIP SERVICE TECHNICIAN. DODGE CUSTOMER SERVICE HAS BEEN CONTACTED REGARDING THESE ISSUES.

WHILE DRIVING MY 2017 DODGE DURANGO CITADEL (6980 MILES) HOME FROM WORK, I HAD THE ADAPTIVE CRUISE CONTROL SET. I WAS IN A STEADY LINE OF TRAFFIC AND CARS LINED UP BEHIND ME. THE TRUCK STARTED TO STEADILY DECREASE IN SPEED, THERE WERE NO OBJECTS IN THE PATH OF THE VEHICLE AND THE CAR IN FRONT WAS AT LEAST 6 CAR LENGTHS AHEAD. WHEN I TRIED TO ACCELERATE THE VEHICLE NOTHING HAPPENED WHEN I TRIED TO ACCELERATE, I THEN ATTEMPTED TO BRAKE, MY BRAKES WERE NOT ACTIVE AS WELL. I PLACED MY HAZARD LIGHTS ON AND ATTEMPTED TO TURN THE STEERING WHEEL SLIGHTLY TO MOVE MY VEHICLE FROM THE ROAD. HOWEVER, AT THIS TIME MY STEERING HAD TIGHTENED AND I COULD NOT MOVE MY VEHICLE. I ENDED UP COASTING TO THE RIGHT SIDE OF THE ROAD UNTIL MY VEHICLE CAME TO A STOP. NOTHING WAS WORKING ON MY TRUCK. I COULD NOT OPEN MY DOOR OR LET MY WINDOWS DOWN. IT WAS LIKE I WAS TRAPPED INSIDE. FINALLY, I WAS ABLE TO GET MY WINDOWS DOWN AFTER 3 OR MORE MINUTES. WHEN THE TOWING SERVICE PICKED MY VEHICLE UP, THE BACK WINDOWS WOULD NOT ROLL UP AND MY LIFT GATE OPENED BY ITSELF. WE GOT THE LIFT GATE BACK DOWN MANUALLY. HOWEVER, THE VEHICLE WOULD NOT START. IF YOU PLACED YOUR FOOT ON THE BRAKE, PUSHED THE START BUTTON IT JUST MADE A CLICKING NOISE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND WILL BE LOOKED AT TOMORROW, 9/26/17. THIS COULD HAVE BEEN A HORRIBLE, FATAL ACCIDENT. SOME TYPE OF INVESTIGATION NEEDS TO TAKE PLACE INTO THIS MATTER. MY SON AND I TRAVEL MANY MILES A WEEK AND THIS WOULD HAVE DEFINITELY BEEN FATAL IF WE WERE ON THE INTERSTATE ON AN INSIDE LANE.

THE FIRST TWO INCIDENTS OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLE. THE VEHICLE WOULD NOT TURN ON AND ALL SYSTEM INDICATIONS WERE BEING ALERTED ON THE DASHBOARD SCREEN (POWER STEERING OFF, PARK ASSIST OFF, CHECK ENGINE LIGHT, ETC.). THE THIRD INCIDENT OCCURRED WHILE DRIVING THE VEHICLE DOWN A MAIN THOROUGHFARE. THE VEHICLE STARTED "BEEPING" WITH A RED LED FLASHING IN THE DASH. THE DASHBOARD SCREEN WAS ALERTING ME TO PUT THE VEHICLE IN PARK. ONCE IN PARK, THE VEHICLE SHUT OFF AND I WAS UNABLE TO RESTART IT. I HAVE VIDEO SHOWING THE INDICATIONS IF SOMEONE NEEDS TO REACH OUT TO ME. IT IS AT A DEALERSHIP SERVICE DEPARTMENT FOR THE THIRD TIME, INVOLVING THE SAME ISSUES....UPDATED 12/11/17 *BF UPDATED 7/17/18*JB .

I RENTED 2017 DODGE DURANGO GT I HAVE THE TAILGATE OPEN AND THEN GRABBED BOTTLE CASE OF WATER I WAKE CLOSER TO THE TAILLIGHTS I CUT WITH THAT ,TAILLIGHTS HAVE PIECE OF THE TAILLIGHTS POINTING OUT IS DANGEROUS FILL LIKE A BLADE IF A CHILD GET CLOSER SOMETHING BAD GET I HAVE PIC FROM MY INJURY AND THE PLACE ON THE TAILLIGHTS

TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED TWICE. AFTER THE SECOND FAILURE, THE VEHICLE WAS UNABLE TO RESTART. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 2,700.

MY BRAND NEW DODGE DURANGO SXT 2017 WAS STOLEN AT A SERVICE STATION. I GOT OUT OF MY CAR THAT WAS ON AND LOCKED. THIS PERSON USED SOME TYPE OF DEVICE TO OPEN IT WITHOUT THE KEY. IT IS 36 DAYS OLD.

I STARTED TO BACK OUT OF MY DAUGHTERS GARAGE AND FELT THE TIRE HIT SOMETHING. I DIDN'T WANT TO BACK OVER IT SO I PULLED FORWARD, PUT THE VEHICLE IN PARK, OPENED THE DOOR AND STARTED TO GET OUT. I GOT ONE FOOT ON THE GROUND AND THE VEHICLE TOOK OFF IN REVERSE. I WAS THROWN BACK INTO THE SEAT. THE DOOR BEING PARTIALLY OPEN HIT A BOX WHICH FLUNG THE DOOR COMPLETELY OPEN. THE DOOR CLIPPED THE GARAGE DOOR JAM AND PUSHED THE DOOR INTO THE FRONT FENDER DAMAGING IT AND THE DOOR. I'M NOT SURE IF THE VEHICLE ACCELERATED BUT MY WIFE WHO WAS STANDING OUTSIDE SAID SHE WONDERED WHY I WAS BACKING OUT SO FAST. I GOT THE VEHICLE STOPPED JUST OUTSIDE THE DOOR AND SHUT IT OFF. IT ALL SEEMED TO HAPPEN PRETTY FAST.

THERE IS A NOISE COMING FROM THE FUEL TANK (RIGHT SIDE SECOND ROW) I HAD TAKEN THE CAR TO THE DEALERSHIP AND THEY STAYS THAT THERE IS NO NOISE, THEY HAD BROUGHT ANOTHER DODGE DURANGO WITH THE SAME FUEL TANK AND THAT PARTICULAR VEHICLE DID NOT MAKE THE NOISE AS MINE DOES.