2002 DODGE DURANGO Complaints
View complaints related to 2002 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 410 complaints submitted for the 2002 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 DODGE DURANGO- ST GEORGE, UT
DT: THE FRONT LOWER BALL JOINTS WERE LOOSE. THEY WERE SO LOOSE THAT THE VEHICLE COULD NOT BE ALIGNED. THEY HAVE TO BE REPLACED. THERE WAS A RECALL ON THE UPPER BALL JOINTS, BUT NOT FOR THE LOWER BALL JOINT. *AK *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- TUCSON, AZ
2002 DODGE DURANGO DEVELOPED A PROBLEM WITH THE BRAKE EQUIPMENT. *MR THE PAVEMENT WAS DRY WHEN THE CONSUMER REAR-ENDED ANOTHER VEHICLE. THE CONSUMER FELT AS IF SHE HAD NO BRAKES. THE CONSUMERS FRIEND EXPERIENCED THE SAME PROBLEM. THE DEALER SUGGESTED THAT THE BRAKES WERE LEAKING AND WORN OUT. *SC
Source: CONSUMER LETTER -
2002 DODGE DURANGO- ATHENS, NY
THE VALVE BODY WENT BAD ON THE 2002 DODGE DURANGO.*MR THIS PROBLEM OCCURED WHILE THE CONSUMER WAS DRIVING WHICH RESULTED IN THE VEHICLE SLOWING DOWN TO 20 MPH. *NM
Source: CONSUMER LETTER -
2002 DODGE DURANGO- ROSMAN, NC
2002 DODGE DURANGO STALLING WITHOUT WARNING. IT HAS STALLED AT IDLE AND ALSO AT HIGHWAY SPEEDS CAUSING A LOSS OF POWER STEERING AND BRAKES. *NM
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- VERO BEACH, FL
I HAVE 45,000 MILES ON MY DODGE DURANGO. EVER SINCE I BOUGHT THE CAR NEW I HAVE NOT BEEN ABLE TO KEEP THE VEHICLE ALIGNED. I HAVE GONE THROUGH SEVERAL SETS OF NEW TIRES. I RECENTLY HAD THE BALL JOINTS REPLACED. FIRESTONE TIRE DEALERSHIP TOLD BE THE WHEEL WAS READY TO FALL OF DODGE FIXED IT UNDER WARRANTY BUT MADE IT SOUND LIKE NO BIGGIE. MY CAR WAS STILL MAKING A BAD NOISE WHEN I TURNED AND THEN IT STARTED DOING IT WHEN I DROVE STRAIGHT. I WAS THEN TOLD MY WHEEL BEARINGS WERE COMPLETELY SHOT...THEY WERE WORST ON THE RIGHT SIDE THE SAME SIDE THAT MY BALL JOINTS WERE IN THE WORST SHAPE. I PAID TO HAVE THE WHEEL BEARING REPLACED. THEN I TOOK MY CAR TO FIRESTONE TO GET IT ALIGNED AND THEY TOLD ME MY UPPER CONTROL ARM ON THE RIGHT SIDE WAS SHOT AND IT WAS NOT HOLDING THE ALIGNMENT. SO NO I HAVE TO HAVE THIS REPLACED. I FEEL THERE IS MORE THAN JUST BALL JOINT PROBLEMS WITH THE DURANGO AND DAKOTAS AND I WOULD LIKE YOU TO LOOK INTO THE WHOLE SUSPENSION AND FRONT END AND SEE WHAT IS GOING ON WITH THESE CARS... *NM
Source: NHTSA WEB SITE -
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2002 DODGE DURANGO- BENTON CITY, WA
ANTI-LOCK BRAKES - HAVE TO EXTEND STOPPING DISTANCE MORE THAN ANY OTHER CAR EVER OWNED. ANTI-LOCK ACTIVATES VERY EASY, BUT DOES NOT CAUSE DURANGO TO SLOW DOWN QUICKLY. DEALERSHIP SAID MASTER CYLINDER HAS INTERNAL LEAK AND NEEDS TO BE REPLACES - COST IS OVER $500. DURANGO ONLY HAS 60,000 MILES ON IT.
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- AUBURNDALE, FL
DT: THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATES THAT WHILE DRIVING THE VEHICLE THE BRAKES ON THE DRIVERS SIDE CAUGHT ON FIRE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE BRAKE PADS MELTED TO THE ROTOR AND THE CALIPERS ON THE DRIVERS SIDE WERE REPLACED. THE BRAKES AND THE ROTORS WERE REPLACED ABOUT TWO MONTHS PRIOR TO THIS AND SIX MONTHS BEFORE THAT THEY WERE REPLACED. THE TOTAL AMOUNTS OF TIMES THE BRAKES HAS BEEN REPLACED 5-6 TIMES AND THAT IS CHANGING THE ROTORS MORE THAN TWICE. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- SOMERVILLE, MA
DT:THE ENGINE SEIZED WITHOUT INDICATION. THE TEMPERATURE GAUGE ELEVATED AND WITHIN A MATTER OF SECONDS THE ENGINE LOCKED UP. THE ENGINE WAS RUNNING AND THE CONSUMER'S WIFE WAS PULLING INTO DRIVEWAY. THE CONSUMER TOOK THE VEHICLE TO A DEALER AND WAS TOLD THERE WAS A GROUND STRAP ATTACHED TO A COOLANT TUBE ON THE ENGINE, AND THAT RESULTED IN PREMATURE WEAR OF COOLING TUBE, ALLOWING ESCAPE OF COOLANT. THE ENGINE WAS DESTROYED. THE ENGINE WAS UNDER WARRANTY, BUT THE COOLANT TUBE WAS NOT, AND THEY WOULD NOT HONOR THE WARRANTY. MANUFACTURER WAS CONTACTED AND WOULD NOT HONOR WARRANTY AS WELL.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- JACKSON, MS
1. DRIVER'S SIDE SPINDLE NUT WORKS LOOSE CAUSING ROTOR TO BECOME LOOSE. 2. LOOSE ROTOR CAUSES THE SEALED BEARING TO LOOSE GREASE AND FAIL. CAN CASUE WHEEL LOSS OR LOSS OF CONTROL. 3. ROTOR AND SPINDLE NUT MUST BE REPLACED EACH TIME. THIS HAS OCCURRED ON THIS VEHICLE TWO TIMES.
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- WAYNE, NJ
JUNE 16, 2005 - MY SON TURNED 17. JUNE 23, 2005 - MY SON RECEIVED A 2002 DODGE DURANGO AS A GIFT. JUNE 26, 2005 - MY SON'S 2002 DODGE DURANGO'S DRIVER'S SEATBELT FAILED AS HE WAS EXITING HIS FATHER'S DRIVEWAY. JUNE 28, 2005 - TOOK DODGE IN FOR FAILED SEATBELT AND WAS TOLD VIA TELEPHONE THAT IT WOULD COST OVER $400.00 TO REPLACE. I CALLED MANUFACTURER AND COMPLAINED, SITING WEBSITES AND CBS (2003) DOCUMENTARY ABOUT THE CONTINUING PROBLEMS WITH THIS VEHICLE. ONE OF THEM BEING THE FAILED SEATBELT. TO QUOTE "APPROXIMATELY 16 MILION DODGE VEHICLES HAVE A SEAT BELT THAT DOES NOT PASS THE STANDARD FOR ACCIDENTAL SAFETY". THEIR RESPONSE: WELL ITS' NOT UNDER WARRANTY AND ITS NOT A RECALL, BUT I'LL SEE WHAT WE CAN DO. THEY ARE CHARGING ME A "CO-PAY" OF $75.00 FOR A NEW COMPLETE REPLACEMENT. YOUR GOVERNMENT BRANCH, THE DODGE MANUFACTURER AND OWNERS OF THIS TYPE VEHICLE ARE WELL AWARE THAT THIS IS A MANUFACTURER'S DEFECT. COULD DODGE GIVE ME BACK MY SON IF MY SON HAD BEEN IN AN ACCIDENT AND LOST HIS LIFE BECAUSE HIS DODGE DURANGO DRIVER'S SEAT BELT FAILED!! WHEN IS NHTSA GOING TO TAKE A STAND AND TELL THE DODGE MANUFACTURER TO TAKE CARE OF THEIR LEMONS. AS FAR AS THE QUESTIONS BELOW, NHTSA KNOWS BETTER THAN I.
Source: NHTSA WEB SITE