2002 DODGE DURANGO Complaints

View complaints related to 2002 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 410 complaints submitted for the 2002 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 DODGE DURANGO
    - CHINO HILLS, CA

    HAD TO MAKE A SUDDEN STOP AND ABS SYSTEM WAS DANGEROUSLY SLOW TO ENGAGE, RELEASE AND RE-ENGAGE. BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND BARELY STOPPED BEFORE HITTING VEHICLE IN FRONT OF ME. TOOK IT TO 2 DEALERS AND BOTH SAID THERE WAS NOTHING WRONG ACCORDING TO SPECIFICATIONS. MAJOR SAFETY HAZARD!

    Source: NHTSA WEB SITE
  • 2002 DODGE DURANGO
    - VERO BEACH, FL

    I OWN A 2002 DODGE DURANGO AND HAVE HAD THE BALL JOINTS REPLACED 3 WEEKS AGO. I ALSO HAD THE CAR REALLIGNED. THE CAR IS NOW OUT OF ALLIGN PULLING TO THE RIGHT WHEN I BRAKE AND MAKING AN AWFUL CLUNKING NOISE WHEN I BRAKE. I WAS TOLD IT WAS A SUSPENSION ISSUE AND THAT IS WHY THE VECHILE WILL NOT STAY ALLIGNED. I HAVE ALREADY GONE THROUGH 3 SETS OF TIRES SINCE I BOUGHT THE CAR!

    Source: NHTSA WEB SITE
  • 2002 DODGE DURANGO
    - PLAINFIELD, IN

    DT: THE INNER TIE ROD END BROKE,. VEHICLE ONLY HAS 60,000 MILES ON IT. NO NOISE OR VIBRATION HEARD. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 DODGE DURANGO
    - ST. CLAIR SHORES, MI

    WHILE TRAVELLING DOWN I94 AT HIGHWAY SPEED MY 2002 DODG DURANGO ENGINE SEIZED FORCING US TO COAST TO THE SIDE OF THE HIGHWAY. THE DEALERSHIP SAID THAT THIS WAS CAUSED DUE TO LACK OF MAINTAINANCE IE. OIL CHANGES WHICH IS NOT THE CASE AS I DID THE MAINTAINED OIL CHANGES. IN DOING RESEARCH I HAVE FOUND THAT THIS VEHICLE IS PRONE TO OIL SLUDGE. NOTHING HAS BEEN DONE AS OF RIGHT NOW TO RECTIFY THE SITUATION.

    Source: NHTSA WEB SITE
  • 2002 DODGE DURANGO
    - AUBURN, AL

    WHILE DRIVING ON 5/27/05 BOTH FRONT BRAKECALIPERS LOCKED, FORTUNATELY ONLY TRAVELING A FEW MILES..BRAKES SMOLDERING...WARPED ROTAORS AND CRYSTALIZED BOTH FRONT BRAKES' PADS...FOR CORRECTION NEW MASTER CLYINDER,FRON ROTORS,CALIPERS AND BRAKE PADS

    Source: NHTSA WEB SITE
  • 2002 DODGE DURANGO
    - GRAFTON, WV

    THE CENTRAL TIMER MODULE STARTED MALFUNCTIONING FOR NO APPARENT REASON. HEADLIGHTS, PARKING LIGHTS, INTERIOR LIGHTS, WINDSHIELD WIPERS, 4-WHEEL DRIVE AND OTHER ELECTRIC ACCESSORIES STOP WORKING WHILE DRIVING VEHICLE. THIS HAPPENS WITH NO WARNING. DISCONNECTING BATTERY FIXES THESE PROBLEMS TEMPORARILY, BUT IGNITION CHIME GOES OFF CONTINUOUSLY WHILE DRIVING UNTIL ALL OF THE ABOVE ACCESSORIES STOP WORKING ALTOGETHER. VEHICLE IS PAST BASIC WARRANTY, SO DEALER REFUSES TO PAY FOR THE MODULE.

    Source: NHTSA WEB SITE
  • 2002 DODGE DURANGO
    - MANCHESTER, NH

    THE VEHICLE HAS A LITTLE OVER 35K MILES ON IT. IT FAILED THE SAFETY INSPECTION BECAUSE RIGHT INBOARD BRAKE PAD WAS LOOSE. IT WAS LOOSE BECAUSE THE ANTI-RATTLE CLIP HAD ROTTED AWAY INSIDE THE CALIPER PISTON. THE LEFT SIDE WAS INTACT BUT NEARLY RUSTED AWAY. THERE WAS OVER 50% OF THE FRICTION MATERIAL LEFT ON PADS.

    Source: NHTSA WEB SITE
  • 2002 DODGE DURANGO
    - GRAYSVILLE, AL

    DT: WHEN THE CONSUMER HIT THE BRAKES THEY MADE A CLUNKING SOUND AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. THE OCCURRED REGARDLESS OF WEATHER CONDITIONS. *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 DODGE DURANGO
    - HOLLY, MI

    NHTSA RECALL CAMPAIGN 04596000 CONCERNING UPPER BALL JOINT WEAR. VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. A FEW HOURS LATER DRIVER CONTACTED THE DEALER, AND WAS INFORMED THAT THE VEHICLE WAS READY, AND THAT RECALL REPAIRS WERE PERFORMED. DRIVER PICKED UP THE VEHICLE, AND WAS ADVISED THAT REPAIRS HAD NOT BEEN PERFORMED, AND TO COME BACK ANOTHER DAY. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 DODGE DURANGO
    - VANCOUVER, WA

    CONSUMER RECEIVED NHTSA RECALL CAMPAIGN 04V596000 FOR UPPER BALL JOINTS. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE DEALER HAD NO PARTS. CURRENTLY, DEALER STILL HAS NO PARTS AVAILABLE.*AK CALLED ANOTHER DEALERSHIP AND THEY REPLACED BALL JOINTS THE NEXT DAY. *BF *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE