2003 DODGE DURANGO Complaints

RECALL 04V596000, CONSUMER HAS A 2 WHEEL DRIVE DURANGO. THIS VEHICLE EXPERIENCES THE SAME PROBLEM WITH BALL JOINTS AS THE 4 WHEEL DRIVE. CONSUMER TOOK VEHICLE TO DEALER SEVERAL TIMES REGARDING THE BALL JOINT PROBLEM. HOWEVER, THE PROBLEM RECURRED. *AK....AFTER REPEATED COMPLAINTS WARRANTY WAS EXTENDED, BUT DEALER DID CHARGE D$300.00 FOR WARRANTY WORKON DEFECTIVE WHEEL BEARING. *AK

ON DEC 10 I WAS DRIVING WELL BELOW THE POSTED SPEED LIMIT OF 35 MPH. WITH ALL THE CHIRSTMAS TRAFFIC AND THE LIGHT RAIN FALLING I WAS BEING WHAT I THOUGHT EXTREMELY CAREFUL. THE VEHICLE IN FRONT OF ME WAS AT LEAST 5 CAR LINKS AHEAD. WHEN THAT VEHICLE APPLIED THEIR BRAKES I IMMEDIATELY APPLLIED MINE AND NOTHING HAPPENED. I TRIED TO STEER TO THE RIGHT TO GO AROUND THE VEHICLE WHICH AT THIS TIME HAD STOPPED IN FRONT OF ME AND AGAIN NOTHING HAPPENED. EVEN THOUGH THE TIRES TURNED MY 2003 DURANGO WOULD NOT FOLLOW. I SLAMMED INTO THE BACK OF THE VEHICLE IN FRONT OF ME. SINCE I AM A WIDOW WITH 3 CHILDREN ONE OF WHICH IS HANDICAPPED I ONLY COLLECT SOCIAL SECURITY. NOW MY 2003 DURANGO IS SITTING IN MY DRIVE WAY AND I AM UNABLE TO DRIVE IT. ALSO THE BALL JOINTS I AM HAVING TROUBLE WITH PRIOR TO THE ACCIDENT JUST LIKE EVERYBODY ELSE. I THINK DODGE OWES ME TO REPAIR MY VEHICLE FROM THE ACCIDENT AND ALSO THE BALL JOINTS AT NO CHARGE. I CAN NOT BELIEVE THEY WOULD PUT UNSAFE VEHICLES ON THE ROAD. THEY SHOULD STEP UP TO BAT AND SHOW SOME TRUE CUSTOMER SERVICE. *AK

WHILE TRAVELING 70 MPH VEHICLE STALLED. CONSUMER WAS ABLE TO RESTART VEHICLE TEN MINUTES LATER, AND DROVE IT TO THE DEALER. MECHANIC COULD NOT BE DUPLICATE THE PROBLEM. *AK....INCIDENT DATE 09/30/2004. CONSUMER CLAIMED DODGE WAS RESPONSIBLE FOR STALLING. DALER NEVER HAD AN EXPERIENCED MECHANIC EXAMINE THE VEHICLE. *AK

DEALERSHIP IS UNABLE TO PERFORM THE WINDSHIELD WIPER RECALL REPAIRS WITHIN A REASONABLE TIME BECAUSE THE RECALLED REPLACEMENT PART HAS BEEN ON A NATIONAL BACK ORDER. THIS HAS BEEN GOING ON FOR 5 MONTHS. *AK

I HAVE HAD MY 2003 DURANGO BACK TO THE DEALER 5 TIMES FOR A RUBBING/GRINDING NOISE IN THE RIGHT FRONT END. I HAD READ THE REPORTS OF THE FAILURES AND SYMPTONS OF THE BALL JOINTS.*AK ALL 5 TIMES THE DEALER HAS NOT RE-PLACED THE BALL JOINTS, THE NOISE STILL EXSISTS, I EVEN TOOK ONE OF THE SERVICE GUYS OUT IN THE TRUCK, AND HE HEARD THE NOISE. HE EVEN COMMENTED, THAT HIS 2003 DAKOTA, HAD THE SAME NOISE, AND THAT HE HAD TO REPLACE HIS FRONT BALL JOINT. THEY KNOW WHAT THE PROBLEM IS, YET THEY REFUSE TO FIX IT.

DODGE DURANGO 2003 BROUGHT OCTOBER 2003. ON OCTOBER 21, 2004 WHILE ON MY WAY TO WORK (A LOCAL HIGH SCHOOL), A WOMAN FELL ASLEEP AND HIT THE DURANGO FROM BEHIND ON THE PASSENGER SIDE. THE VEHICLE CROSSED THE ONCOMING LANE OF A TWO-LANE MINOR HIGHWAY (RTE 187) AND WENT INTO THE FRONT YARD OF A HOME AND HIT A TREE. SPEED LIMIT IS 35. THE FRONT PASSENGER NOSE OF THE DURANGO IMPACTED WITH THE TREE. THE DAMAGE TO THE VEHICLE WAS DEEMED TOTALED BY THE OTHER DRIVER'S INSURANCE COMPANY (STATE FARM). THE ITEM WE WISH TO DRAW TO YOUR ATTENTION IS THAT THE DAMAGE TO THE CAR INVOLVED THE SUSPENSION ROD, WHICH CAME OFF AND UP THROUGH THE FRONT PASSENGER SEAT OF THE CARAND THROUGH THE ROOF. HAD ANYONE BEEN SITTING THERE THEY WOULD HAVE MOST CERTAINLY BEEN SKEWERED. THANKFULLY, I HAD JUST DROPPED MY CHILDREN OFF . MY 16 YEAR OLD NORMALLY SITS UP FRONT. ONE SHOULD NOTE THAT THE FRONT TIRE CAME OFF THE VEHICLE COMPLETELY AS WELL. THE SHOULDER PART OF THE SEATBELT DID NOT LOCK AND MY UPPER BODY WAS ALLOWED TO BANG AROUND. I SPENT 4 DAYS IN THE HOSPITAL AND WAS OUT OF WORK FOR 5 WEEKS. I AM STILL ONLY ON LIGHT DUTY DUE TO THE CONDITION OF MY KNEE AND THE POST CONCUSSION SYNDROME I AM HAVING. THE WAY THE DURANGO CAME APART SEEMED UNUSUAL, ESPECIALLY THE ROD THROUGHT THE FLOOR AND SEAT. WE WANTED YOU TO BE AWARE. WE HAVE PICTURES OF THE VEHICLE AFTER THE ACCIDENT.*AK

THIS WILL BE THE THIRD TIME I TAKE MY 2003 DODGE DURANGO FOR FRONT END NOISE AND PROBLEMS. THE DEALER SAYS THEY COULDN'T DUPLICATE THE NOISE, BUT MY FAMILY KNOWS IT'S THERE WHEN WE DRIVE AND MAKE TURNS. WHY DO WE HAVE TO WAIT FOR AN ACCIDENT. PLEASE HELP ME FIX THIS PROBLEM. ALSO 2ND TME FOR CHECK ENGINE LIGHT, WITH IN TWO MONTHS. THANK YOU

THE REASON I AM FILING A COMPLAINT IS BECAUSE THE NHTSA HAS NOT UPDATED THEIR WEBSITE ACCORDING BASED ON A VOLUNTARY RECALL BY DODGE. THERE WAS IN ARTICLE ON MSN.COM TODAY THAT DESCRIBED A RECALL OF CERTAIN DODGE DURANGO AND DAKOTA MODELS BECAUSE OF A PROBLEM WITH THE FRONT/UPPER BALL JOINT. THE NHTSA WEBSITE LISTS 4 RELATED DEFECT INVESTIGATIONS OF THIS SAME PROBLEM, HOWEVER ALL INVESTIGATIONS WERE OPENED AND CLOSED IN 2003 AND THERE IS NO MENTION OF THE LATEST ACTIONS BY DODGE. THIS WEBSITE SHOULD BE UPDATED SO PEOPLE WANTED TO FIND OUT MORE INFORMATION AND SPECIFIC MODELS OF RECALLS CAN FIND THAT INFORMATION.*JB

WHEN TURNING THERE IS SQUEAKING NOISE IN THE FRONT END. THE NOISE IS WORSE WHEN THE BRAKES ARE APPLIED. SOMETIMES THE NOISE CAN BE HEARD WHILE DRIVING. THE DEALERSHIP SERVICED THE VEHICLE 4 TIMES, BUT WAS UNABLE TO DUPLICATE THE PROBLEM, SO THEY AREN'T ABLE TO IDENTIFY THE CAUSE. *AK

WHEN DRIVING MY 2003 DURANGO AT TIMES IT FEELS LIKE THE FRONT WHEELS ARE LOCKING UP AND THE TRUCK BEGINS SHAKING BADLY. I HAVE HAD IT IN THE DEALERSHIP AND THEY SAY THEY CAN'T FIND ANYTHING WRONG. I ALSO HAVE BEEN HEARING STRANGE NOISE FROM THE FRONT RIGHT RIGHT TIRE WELL. ALSO, MY GLOVEBOX STARTED HANGING DOWN AND WHEN I ASKED THE DEALERSHIP TO FIX IT THEY CHARGED ME AND TOLD ME THAT THE WARRANTY WOULD NOT COVER IT. WE DON'T USE THE GLOVE BOX, SO THE PROBLEM WAS NOT CAUSED BY MISUSE. AT 20,000 MILES THE WARRANTY SHOULD HAVE COVERED THE PROBLEM BECAUSE IT IS OBVIOUSLY A DEFECTIVE PART.*AK