2002 DODGE DURANGO Complaints
View complaints related to 2002 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 410 complaints submitted for the 2002 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 DODGE DURANGO- RIDGEWOOD, NY
WHILE DRIVING AT 25 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION, HITTING ANOTHER VEHICLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. VEHICLE WAS TOWED TO A COLLISION CENTER.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- UNKNOWN, DC
IGNITION SWITCH FAILED ON 2002 DURANGO AFTER ONLY 55,000 MILES. STUCK IN LOCK POSITION. NOT COVERED UNDER WARRANTY, DEALER CHARGED $400.00 TO REPLACE.*AK
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- VERONA, NJ
TRUCK STALLED ANY TIME ANYWHERE. ON HIGHWAY AT SPEED, IN INTERSECTIONS, WHEREVER. ITS A MIRACLE NO ONE HAS BEEN HURT. THIS ALL STARTED AT APPROX 26,000 MILES. BEEN TO 2 SERVICE DEPTS AND NO ONE CAN FIX IT. THIS IS NOT TO MENTION THE MANY OTHER VISITS TO THE DEALER FOR ITEMS SUCH AS WIPERS, CRUISE CONTROL, RADIOS, DOOR LOCKS, AND MUCH MORE. I'M DONE !!!!!*AK
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- LAKE STEVENS , WA
BROKEN PIN THAT HOUSES CRITICAL PARTS IN REAR DIFFERENTIAL MAY CAUSE LOSS OF CONTROL OF SUV DODGE 2002 DURANGO CALLED MANUFACTURE NO REPLACEMENT PARTS AVAILEABLE AND NO IDEA WHEN ONE WILL BE POSES THE QUESTION IF THIS IS A SERIOUS ISSUE. *AK
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- PLAINFIELD, IL
ON OCTOBER 22ND 2004 I TOOK MY 2002 DODGE DURANGO IN FOR ROUTINE SERVICE, AN OIL CHANGE, TIRE ROTATION ETC. IT HAD BEEN RIDING ROUGHER THAN NORMAL AND I HAD NOTICED THAT THE TIRES WERE WEARING UNEVENLY SO I ASKED THEM TO LOOK IT OVER AND SEE IF THERE WAS ANYTHING WRONG. UPON EXAMINING THE VEHICLE THE MECHANIC FOUND THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED ALONG WITH THE CONTROL ARM. MY VEHICLE HAS ONLY 38316 MILES AND HAD TO PUT NEARLY $1000 FOR SOMETHING THAT SHOULD NOT HAVE WORN OUT THAT QUICKLY. HAD I NOT GONE IN FOR ROUTINE MAINTENANCE AT THAT TIME SOMETHING FAR MORE SERIOUS COULD HAVE HAPPENED AND TO MAKE MATTERS WORSE I NOW NEED TO REPLACE MY TIRES.*AK
Source: NHTSA WEB SITE -
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2002 DODGE DURANGO- PAMPA, TX
CONSUMER STATED THAT IN JANUARY 2004 SHE HEARD A NOISE COMING FROM THE REAR END OF THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER, WHO REPAIRED THE VEHICLE. THEN, AGAIN WHILE TAKING A LONG DRIVE, THE CONSUMER HEARD THE SAME KIND OF NOISE. SHE TOOK THE VEHICLE BACK TO THE DEALER, WHO TOLD HER THAT THEY COULD NOT FIND ANYTHING WRONG. BUT THE NOISE KEPT GETTING LOUDER AND LOUDER. THE CONSUMER TOOK IT BACK A THIRD TIME. DEALER KEPT THE VEHICLE THREE WEEKS, REBUILDING THE FRONT END. THIS WAS IN MAY 2004. CURRENTLY, THE CONSUMER HEARD THE SAME KIND OF NOISE. BUT THIS TIME THE CONSUMER WAS ADVISED THEY COULD NOT SOLVE THE PROBLEM. *AK *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- ALEXANDER, AR
THE FRONT END HAS ALWAYS BEEN LOOSE AND RATTLED. A PART OF THE STEERING CONTROL ARM HAS BEEN REPLACED BUT DID NOT RESOLVE THE SUDDEN PULLING IN EITHER DIRECTION - TOWARD THE RIGHT WHEN CHANGING LANES TO THE RIGHT OR EXITING THE FREEWAY, AND THE SAME THING WHEN MOVING TO THE LEFT, WHEN THE LEFT FRONT CROSSES THE PROTION OF THE ROAD WERE THE LANES JOIN. THE LEFT FRONT RATTLES BAD ENOUGH TO FEEL IN THE STEERING AND FLOOR BOARD, AS WELL AS BEING EXTREAMLY AUDIBLE. THE DEALERSHIP STATES THERE IS NOTHING WRONG WITH THE VEHICLE. *NM
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- TRENTON, MI
THE VEHICLE IN FRONT OF THE CONSUMER SLAMMED ON BRAKES. THE INCIDENT WAS CAUSED BY PITTED ROTORS. THE BRAKE SHOES GRABBED HARD ON THE PITTED ROTORS CAUSED THE ABS TO KICK IN WHICH ALSO CAUSED THE VEHICLE TO JERK IN STOP AND GO MOTION. *AK *SC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- SACRAMENTO, CA
DAIMLER/CHRYSLER SEAT WARMERS CAUSING FIRES, BURNT SEATS, BURNT CLOTHING AND CAUSING INJURIES TO PARAPLEGIC. *SC *JB
Source: CONSUMER LETTER -
2002 DODGE DURANGO- OKLAHOMA CITY, OK
UPPER BALL JOINTS ARE POPPING AND CRACKING WITH EVERY TURN OF MY 2002 DODGE DURANGO. IF THEY FAIL, IT COULD MEAN THE LIFE OF ME, MY HUSBAND AND OUR 4 CHILDREN. DODGE DEALERSHIP WILL NOT RECALL THIS AND I DON'T HAVE THE MONEY TO FIX IT. IT IS CLEARLY A DEFECT IN THE DURANGO. *AK
Source: NHTSA WEB SITE