2001 DODGE DURANGO Complaints

DURING A ROUTINE INSPECTION, THE DEALERSHIP INFORMED THE CONSUMER OF THE LOOSE UPPER/LOWER BALL JOINTS. THE DEALERSHIP DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *JB

WHILE THE UPPER BALL JOINTS WERE BEING REPLACED UNDER A MANUFACTURER'S RECALL DEALER INFORMED THE CONSUMER THAT BOTH LOWER BALL JOINTS NEEDED TO BE REPLACED.*AK

NO PARTS WERE AVAILABLE FOR RECALL CAMPAIGN 04V596000 CONCERNING UPPER BALL JOINTS. HANOVER, DODGE, 717-637-1101. *AK

WE RECEIVED A RECALL NOTICE CONCERNING THE FRONT END PROBLEMS ON THE DODGE DURANGO BUT IT DOES NOT INCLUDE THE 2 WHEEL DRIVE AFTER 100,000 MILES. WE ARE 11,000 OUTSIDE THIS NOTICE BUT HAVE NOT BEEN ABLE TO DRIVE OUR VEHICLE DUE TO THIS PROBLEM. THERE ARE NO RESTRICTIONS ON THE 4X4. THIS SEEMS PRETTY BIASED ON THE PART OF THE DODGE CORPORATION. WHY THE DESCREPENCYI????????? *AK

THE HUBS ALSO BECAME DEFECTIVE ONCE THE BALL JOINTS WERE DEFECTIVE. THIS SHOULD BE BROUGHT TO THE MANUFACTURER'S ATTENTION.*AK RECALL CAMPAIGN . NHTSA CAMPAIGN ID NUMBER : 04V596000 FRONT:CONTROL ARM:UPPER BALL JOINT. *TC

ONCE THE BALL JOINTS BECOME DEFECTIVE THE HUB ASSEMBLY BECOMES DEFECTIVE. CONSUMER HAD TO REPLACE THE HUB ASSEMBLY. *AK RECALL CAMPAIGN . NHTSA CAMPAIGN ID NUMBER : 04V596000 FRONT:CONTROL ARM:UPPER BALL JOINT. *TC

THE PLASTIC WHEEL CAP THAT COVERS THE HUB KEEPS SEPARATING FROM THE WHEEL. I'VE HAD THREE REPLACED UNDER WARRANTY, THE TIRES HADN'T EVEN BEEN REMOVED FROM THE VEHICLE. THEY ARE EXPENSIVE TO REPLACE. POOR WHEEL DESIGN PREVENTS THE CAPS TO SNAP BACK INTO PLACE WHEN THEY ARE REMOVED, IE...TO BALANCE TIRES.*AK

NHTSA CAMPAIGN 04V596000/BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER ON JANUARY 5, 2005 ON THE UPPER BALL JOINT RECALL. OWNER HAS CONTACTED THE DEALER AND THE MANUFACTURER ASKING WHY WAS IT TAKING SO LONG TO GET THE PARTS FOR THE RECALL. OWNER WAS PUT ON A WAITING LIST FOR THREE WEEKS. AK THE DEALER TOLD THE CONSUMER THAT THEY CAN NOT MEET THE DEMANDS OF ALL THE RECALLS. *TC

NHTSA RECALL CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT WHEN TAKEN TO DEALER FOR INSPECTION IT WAS FOUND THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED, OTHERWISE THE WHEELS COULD FALL OFF. *AK

NHTSA RECALL 04V596000; CONCERNING UPPER BALL JOINT WEAR. THE DEALER REFUSED TO HONOR THE RECALL WITHOUT AN EXPLANATION. *AK *SC *JB