2000 DODGE DURANGO Complaints

WHEN ATTEMPTING TO SCHEDULE A RECALL REPAIR FOR THE UPPER BALL JOINTS, THE DEALER CONTINUED TO STATE THAT THE PARTS WERE UNAVAILABLE AND THEY DO NOT KNOW WHEN THEY WILL RECEIVE THEM. THE CONSUMER STATED SHE HAS CALLED ON THREE DIFFERENT OCCASIONS. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

RECALL CAMPAIGN; PROBLEM WITH BALL JOINTS ON 2000 DURANGO. *BF THE CONSUMER CALLED IN THE BEGINNING OF JANUARY TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE'S BALLL JOINT REPLACED. THE DEALER DIDN'T HAVE THE PARTS AVAILABLE AND AS OF JANUARY 20 THE PART STILL WASN'T AVAILABLE. *NM

NHTSA RECALL 04V596000 CONCERNING UPPER BALL JOINT WEAR. DEALER REFUSED TO HONOR THE RECALL BECAUSE VEHICLE WAS NOT PURCHASED AT THAT PARTICULAR DEALER. *AK THE CONSUMER STATED THAT THE RECALL WAS NOT COMPLETED BECAUSE THE DEALER DID NOT HAVE THE PARTS. *TC

CONSUMER'S VEHICLE STRUCK ANOTHER VEHICLE. AT 35 MPH, AND THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED. CONSUMER WILL MAKE CONTACT THE MANUFACTURER. *AK *TC

2000 DODGE DURANGO FRONT SUSPENSION UPPER BALL JOINTS FAILED. *BF THE POWER DOOR LOCKS OPERATED ON THEIR OWN WITHOUT ACTIVATION, AT TIMES THE DRIVER DOOR LOCK WOULD NOT OPERATE AT THE SAME TIME AS THE PASSENGER SIDE THE POWER WINDOWS WILL INTERMITTENTLY ROLL UP. THE THERMOSTAT WAS REPLACED TWICE. *JB

WHILE DRIVING,THE CHECK ENGINE LIGHT FLASHED ON A LOUD TICKING NOISE WAS COMING FROM THE FRONT. THE DRIVER WAS ABLE TO PULL OVER THEN THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART,BUT WAS UNABLE TO DO SO. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE ENGINE NEEDED REPLACEMENT DUE TO SLUDGE BUILD UP. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM

DAIMLER CHRYSLER HAS ISSUED A RECALL NOTICE FOR ALL DURANGO 4X4'S MODEL YEAR 2000 - 2003 BUT HAS ONLY ISSUED AN EXTENDED WARRANTY FOR ALL DURANGO 4X2'S MODELS. THE RECALL AND THE WARRANTY IS FOR THE UPPER BALL JOINT REPLACEMENT. MY COMPLAINT IS THAT THE RECALL SHOULD COVER ALL DURANGOS WHETHER THEY ARE 4X4'S OR 4X2'S. BOTH TYPES USE THE SAME EXACT UPPER BALL JOINTS. THE RECALL COVERS ALL 4X4 VEHICLES REGARDLESS OF THE MILEAGE, WHEREAS THE EXTENDED WARRANTY ON COVERS VEHICLES WITH LESS THEN 100,000 MILES. I FIND THIS RATHER IRRESPONSIBLE AND VERY FRUSTRATING BECAUSE MY DURANGO WAS PURCHASED WITH OVER 100,000 MILES AND IS EXHIBITING THE SYMPTOMS OF EXCESSIVE UPPER BALL JOINT WEAR. *NM

2000 DODGE DURANGO ABS MODULE AND BRAKE SWITCH INSTALLED.***NO ANSWER REQUIRED***. *MR THE CONSUMER STATED ONLY THE REAR BRAKES WORK. THE DEALER INSTALLED AN ABS MODULE AND BRAKE SWITCH, HOWEVER THE BRAKE LIGHT CAME ON AGAIN. *JB

RECALL CAMPAIGN: THE VEHICLE'S UPPER BALL JOINTS FAILED PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. *NM *SC *TC *JB

04V596000/BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER AND WENT TO THE DEALER CLOSES TO HIM. OWNER WAS TOLD THAT THE NEXT APPOINTMENT FOR THE RECALL REPAIRS WON'T BE UNTIL THE END OF FEBRUARY, 2005. PROVIDE FURTHER DETAILS. *JB