2001 DODGE DURANGO Complaints

VEHICLE IS EXPERIENCING PROBLEMS WITH THE SEAT BELTS. THE SEAT BELTS IN THE SECOND AND THIRD ROWS ARE HAVING DIFFICULTY GRIPPING AND LATCHING. IF THE VEHICLE COMES TO AN ABRUPT STOP THE BELTS WILL NOT HOLD THE PASSENGER IN POSITION. OWNER CONTACTED THE DEALERSHIP AND THE MANUFACTURER. BOTH TOLD THE OWNER THAT VEHICLE WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY WILL DO TO ASSIST THE OWNER. PROVIDE FURTHER DETAILS. *NM. CHRYSLER WAS NOT FULLY COOPERATIVE WHEN THE FIRST SEAT BELT FAILED AT THE END OF WARRANTY. THEY FIXED THE PROBLEM AFTER OWNER APPEALED TO DEALERSHIP OWNER. HA DHE NOT STEPPED IN CHRYSLER WOULD NOT HAVE FIXED THE SEAT BELT. CHRYSLER TOLD CONSUMER THAT THEY WILL CONTACT THE DEALERSHIP, BUT OWNER WOULD HAVE TO PAY A DIAGNOSTIC FEE TO HAVE THE OTHER FIVE SEAT BELTS EXAMINED. WHENOWNER ATTEMPTED TO RELAY THE SERIOUS NESS OF THIS SAFETY ISSUE, AND THE NEED FOR CHRYSLER TO MAKE REPAIRS, CHRYSLER LABELED THE OWNER AS A HAVING A RECORD OF A TROUBLE MAKER. OWNER FELT THAT CHRYSLER MUST BE COMPELLED TO TAKE SAFETY ISSUES, SUCH AS SEAT BELTS, SERIOUSLY. *AK

WHILE DRIVING 25 MPH, THE VEHICLE WOULD MAKES A HUMMING NOISE AND THE VEHICLE WOULD PULL TO THE RIGHT WHEN BRAKING. VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED. THE DEALER INFORMED THAT THEIR VEHICLE DID NOT FALL UNDER THE RECALL. *NM

THE VEHICLE REAR DIFFERENTIAL WAS REPLACED AT 60000 MILES BECAUSE IT MADE NOISE. *NM WHILE THE REAR DIFFERENTIAL WAS BEING REPLACED THE DEALER INFORMED THE CONSUMER THAT BOTH THE UPPER AND LOWER BALL JOINTS WERE BAD. THE CONSUEMR REQUESTED REIMBURSEMENT FOR THE BALL JOINTS SINCE THEY WERE RECALLED. *NM

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO PARTS AVAILABLE IN ORDER TO MAKE THE REPAIR. *JB

"NHTSA RECALL CAMPAIGN 04V596000" CONCERNING BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER ABOUT THIS RECALL. OWNER LATER NOTIFIED THE LOCAL DODGE DEALERSHIP, AND WAS TOLD THAT PARTS NEEDED FOR THE REPAIR WERE ON BACK ORDER, AND THERE WAS NO ESTIMATED TIME FOR ARRIVAL. ALSO, OWNER CONTACTED THE MANUFACTURER, AND WAS ALSO INFORMED OF THE SAME. *AK

CONSUMER RECEIVED RECALL 04V596000 CONCERNING BALL JOINT WEAR. HOWEVER, THE DEALERSHIP TOLD CONSUMER THAT THE MANUFACTURER STATED THAT THEY WERE ONLY TO REPLACE THE BALL JOINTS, BUT CONSUMER WILL HAVE TO PAY FOR THE ALIGNMENT. *AK

THE DEALERSHIP IS NOT ABLE TO PERFORM THE UPPER BALL JOINT WEAR RECALL WITHIN A REASONABLE TIME. THE NEXT AVAILABLE APPOINTMENT IS 4-6 MONTHS BECAUSE THEY ARE ONLY PERFORMING 2 RECALL REPAIRS PER DAY. *AK

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THERE WERE NO APPOINTMENTS UNTIL MAY, WHICH COULD BE DANGEROUS FOR CONSUMER TO OPERATE THE VEHICLE.*AK

">BALL JOINT FAILURE. *BF THE CONSUMER WAS INFORMED THAT THE FRONT WHEEL WAS DANGEROUSLY LOOSE AND WAS UNSAFE TO DRIVE. THE HUB NUT WAS LOOSE. *TC

THE AUTO SHOP INFORMED THE CONSUMER THAT THE FRONT PASSENGER SIDE WHEEL LUG NUT WAS LOOSE. PLEASE PROVIDED MORE INFORMATION. *JB