2003 DODGE DURANGO Complaints
View complaints related to 2003 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2003 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 DODGE DURANGO- BILLINGS, MT
CHIEF COMPLAINT: PURCHASED VEHICLE USED WITH APPROX. 30,000 MILES ON IT. HAVE BEEN EXPERIENCING ENGINE/ELECTRICAL ISSUES WHICH REQUIRE ME TO CHANGE SPARK PLUGS AND ENGINE COILS ABOUT EVERY 50,000 MILES. I HAVE DONE THIS THREE TIME IN THE LAST SIX YEARS COSTING ME ABOUT 900+ EACH VISIT. I HAVE TAKEN IT TO SEVERAL DIFFERENT MECHANICS FOR OPINIONS. I RECENTLY STARTED GETTING MISFIRING AGAIN. REPAIRED AGAIN ONE AT A TIME AS WELL AS SOME SPONTANEOUS OCCURRENCES THAT WERE VERY FRIGHTENING. FOR EXAMPLE: WIND SHIELD WIPERS GOING CRAZY, LIGHTS BLINKING, DOORS LOCKING AND UNLOCKING, WINDOWS ROLLING THEM SELVES DOWN AT NIGHT, HORN BLARING WHEN TURNING ON HEAD LIGHTS, AND THE BEST ONE RANDOM SMALL ACCELERATION WHILE DRIVING. I HAVE BEEN TOLD I HAVE A FAULTY TIPM. THE DEALERSHIP WILL NOT TAKE ANY RESPONSIBILITY FOR THIS VEHICLE DUE TO IT BEING ON YEAR OUT OF THE DOCUMENTED RECALL YEAR. THIS IS VERY DANGEROUS. SOMETHING SHOULD BE MADE RIGHT.
Source: NHTSA WEB SITE -
2003 DODGE DURANGO- SUGAR HILL, GA
THE SPARE TIRE WINCH ON MY VEHICLE FAILED AND THE SPARE TIRE FELL TO THE PAVEMENT. IN MY CASE I WAS FORTUNATE TO BE IN A PARKING LOT WHEN IT HAPPENED AND THERE WAS NO ACCIDENT. IF THIS HAD HAPPENED ON THE HIGHWAY AN ACCIDENT WOULD HAVE ALMOST SURELY RESULTED. THE SPARE TIRE ON THESE VEHICLES IS QUITE LARGE AND HEAVY AND COULD CAUSE A LARGE NUMBER OF POSSIBLE OUTCOMES IF HIT AT HIGHWAY SPEEDS. THE SPARE TIRE WINCH USES A STRANDED STEEL CABLE TO LIFT AND LOCK THE SPARE TIRE UP AGAINST THE BOTTOM OF THE VEHICLES FRAME. THIS STRANDED STEEL CABLE FAILED RIGHT WHERE IT PASSED THROUGH THE CENTER OF THE RIM. THIS STRANDED STEEL CABLE IS GOING TO FAIL EVENTUALLY ON EVERY DODGE TRUCK THAT USED THIS DESIGN OF WINCH. EVERYONE WILL EVENTUALLY FAIL. CHRYSLER HAS USED THIS DESIGN IN LITERALLY HUNDREDS OF THOUSANDS OF VEHICLES OVER THE YEARS SINCE THE 90S OR BEFORE. IT AMAZES ME THAT THERE HAS BEEN NO ACCIDENTS OR FATALITIES RESULTING FROM THE FAILURE OF THE WINCH. AN INTERNET SEARCH SHOWED MANY INSTANCES OF THE SPARE TIRE FALLING FROM THE VEHICLE DUE TO THE CABLE FAILING.
Source: NHTSA WEB SITE -
2003 DODGE DURANGO- CARR, CO
WE TOOK THE VEHICLE WAS TO AN INDEPENDENT MECHANIC FOR A FRONT END ALIGNMENT. THE MECHANIC STATED THAT THE TOP AND BOTTOM BALL JOINTS NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS UNABLE TO BE ALIGNED. THE VEHICLE WAS NOT REPAIRED.
Source: NHTSA WEB SITE -
2003 DODGE DURANGO- CHICAGO, IL
THIS COMPANY CLAIMS TO SELL CHRYSLER FLUID THAT WHICH ALMOST KILLED MY DRIVER AND ME BECAUSE OF MY DISABILITIES AND OTHER ISSUES AND FOR USING DEXRON FLUID IN THEIR PRODUCT. THEY ARE ADVERTISING THIS TO OTHER CHRYSLER OWNERS. I HAVE RESEARCH AND LOCATE A FEW DOCUMENTS WHERE THIS COMPANY MISLEAD ME AND USED DEXRON INSTEAD OF CHRYSLER FLUID ATF4 WHICH COMPLETELY DIFFERENT DEXRON. TRANSTAR TRIED TO PASS THE BLAME WHEN MY 2003 DURANGO WAS WORKING PERFECTLY UNTIL USING THEIR FLUID WHICH CAUSE MY TRANSMISSION TO OVERHEAT AND DESTROY IT. I ONLY ASKING THEM FOR FILTER. THEY CLAIM TO BE EXPECTS IN TRANSMISSION AND WHO KNOWS WHO ELSE THAT SELL THIS BAD PRODUCT TO OTHER CHRYSLER/DODGE OWNERS. HTTPS://WWW.TRANSTAR1.COM IN THE LETTER FROM TRANSTAR THEY UPFRONT ADMITTED FAULT OF USING THE WRONG PRODUCT AS THEY CLAIM ITS GOOD FOR CHRYSLER/DODGE, WHEN IT HAS NOT.
Source: NHTSA WEB SITE -
2003 DODGE DURANGO- LEVITTOWN, NY
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE HEATING AND AIR CONDITIONING CONTROLS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR REPAIRS, BUT A REMEDY WAS NOT PROVIDED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 DODGE DURANGO- VILLA PARK, CA
I HAVE AN AIR BAG WARNING LIGHT ON MY DASH, TOOK IT TO MY MECHANIC AND WAS TOLD IT IS A SEAT BELT TENSIONER HE HAS TRIED FOR TWO WEEKS TO OBTAIN THIS PART AND WAS TOLD THERE IS A NATION WIDE BACK ORDER ON THIS ITEM. IT WILL TAKE TWO OR MORE WEEKS TO BE SHIPPED. SOUNDS LIKE IT AFFECTS A LOT OF DURANGOS AND WAS WONDERING IF THIS SHOULD HAVE BEEN A RECALL?
Source: NHTSA WEB SITE -
2003 DODGE DURANGO- MECHANICSBURG, PA
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE HEADLAMP FLICKERED ON AND OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V322000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 DODGE DURANGO- LOUISVILLE, KY
WIFE STARTED THE TRUCK THIS MORNING AND HAD THE WINDSHIELD WIPERS GOING AND TURNED ON THE HEADLIGHTS BEFORE BACKING UP. THE HEADLIGHTS STARTED FLASHING AND INTERIOR LIGHTS ALONG WITH THE LIGHTS IN THE DASH WERE ALL FLASHING AND GOING CRAZY. I HAD MY WIFE TURN OFF THE WINDSHIELD WIPERS AND RETURNED TO NORMAL. RESEARCH ON ALL THE FORUMS SAYS ITS THE "CTM" CENTRAL TIMER MODULE. I CALLED THE DEALERSHIP AND WAS TOLD IT WOULD COST $520. JUST FOR THE PART AND THAT DIDN'T INCLUDE ANY LABOR. THIS IS A KNOWN ISSUE AND SOME MODELS DO HAVE A RECALL FOR THIS VERY THING BUT MY VIN WAS EXCLUDED.
Source: NHTSA WEB SITE -
2003 DODGE DURANGO- HILLSBORO, OH
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED THAT THERE WAS EXCESSIVE CONSUMPTION OF ENGINE OIL. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS, WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 DODGE DURANGO- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT HE HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND THE HUB WAS SHAKING VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08E064000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE