2003 DODGE DURANGO Complaints

CONSUMER COMPLAINED ABOUT FRONT END SUSPENSION PROBLEMS, INCLUDING BOTH THE UPPER AND LOWER BALL JOINTS. ALSO, FRONT BRAKES OPERATED POORLY. *AK

WHILE DRIVING 20 MPH REAR DRIVESHAFT DROPPED TO GROUND, CAUSING VEHICLE TO COME TO A COMPLETE STOP. TOOK VEHICLE TO DEALERSHIP, BUT THE PROBLEM HAD NOT BEEN RESOLVED. *AK CONSUMER'S WIFE SUSTAINED A BLACK EYE, LACERATED LIP, AND MID BACK PAIN FOR WHICH SHE'S GOING TO PHYSICAL THERAPY FOR. CONSUMER EXPERIENCED WHIP LASH, AND HIS 9 YEAR OLD DAUGHTER SUSTAINED LOWER BACK PAIN. HIS SON WAS SHAKEN UP. AS OF 10/21/03, NOTHING HAD BEEN DONE. *PH

I HAVE A 2003 DODE DURANGO WITH 11,841 MILES AND I ALREADY HAVE PROBLEMS WITH MY WHEEL SOUNDING LIKE IT IS GOING TO FALL OFF. I HAVE NOT TAKEN IT TO THE DODGE DEALERSHIP YET BECAUSE I CONTACT CBS NEWS AND THEY TOLD ME THAT YOU WOULD WANT TO SEE THE CAR FIRST. I ALSO HAVE A 1999 DODGE DURANGO WITH 69,000 MILES AND ITS NOT EVEN DRIVABLE AT THIS POINT BECAUSE OF THE WHEEL. I TOOK IT TO THE DEALERSHIP 2 WEEKS AFTER I BOUGHT IT AND THEY FIXED IT WHICH WAS IN APRIL, IN AUGUST OF THE YEAR I HAD TO PUT NEW BRAKES AND RODERS ON THE CAR AND AT THIS POINT I'M AFARID THAT THE WHEEL WILL FALL OFF. I CAN NO LONGER AFFORD TO PAY FOR THIS VEHICLE AND FIX IT AND THE LIEN HOLDER IS ABOUT TO TAKE THE VEHICLE. WOULD YOU PLEASE CONTACT ME AS SOON AS POSSIBLE AND LET ME KNOW WHAT I CAN DO BEFORE I LET THE LIEN HOLDER HAVE THE VEHICLE.

WHILE DRIVING AND TURNING LEFT OR RIGHT CONSUMER HEARD NOISE COMING FROM THE FRONT END. THE DEALER STATED, TO CALL NHTSA, AND GAVE NO FURTHER EXPLANATION.*AK

A DEER WAS RUNNING ONTO THE HIGHWAY AND THE DRIVER HIT THE DEER, RESULTING IN A COLLISION. UPON IMPACT, THE DRIVER AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES OR FATALITIES. *AK LUG NUTS HOLDING TIRES BROKE, RESULTING IN LOST OF TIRES. *TS *JB

VEHICLE WAS IN MOTION ON THE HIGHWAY AND WITHOUT PRIOR WARNING. BOTH FRONT WHEELS LOCKED UP UPON IMPACT. *AK THE VEHICLE STARTED TO BOUNCE IN THE FRONT END. AS THE CONSUMER ATTEMPTED TO PARK, THE FRONT TIRE TURNED INWARD. THE DEALER REPORTED THAT THE BOLT ON THE TIE ROD SNAPPED. *SCC *JB

WHILE DRIVING ON A HILL AND MAKING A RIGHT TURN ON A CURB THE VEHICLE LEANED EXCESSIVELY TO THE RIGHT AND ALMOST ROLLED OVER. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED AFTER MARKET HEAVY DUTY SHOCK ABSORBERS. *AK *TS *NLM

ON JUNE SIXTH, MY FAMILY AND I WERE TRAVELING SOUTH ON I-95 DURING A HEAVY RAINSTORM. I LOWERED MY SPEED TO APPROXIMATELY 30 M.P.H. DUE TO THE HEAVY RAIN WHEN SUDDENLY TRAFFIC SLOWED. I DECELERATED KEEPING A SAFE DISTANCE FROM THE VEHICLE IN FRONT AND WHEN I LOOKED IN MY REAR VIEW MIRROR, I SAW A BLUE FORD RANGER APPROACHING. I REALIZED THAT THE VEHICLE APPROACHING WAS NOT GOING TO STOP IN TIME. THE RANGER STRUCK OUR VEHICLE AT APPROXIMATELY 30 M.P.H. OUR VEHICLE WAS STILL TRAVELING FORWARD SO THE IMPACT WAS DISSIPATED TO APPROXIMATELY 25 M.P.H. THE INSTANT THE VEHICLE STRUCK OURS, THE REAR HATCH POPPED OPEN DEPOSITING SOME OF OUR LUGGAGE AND ARTICLES ONTO THE ROADWAY WHERE THEY WERE STUCK BY THE VEHICLE THAT STRUCK OURS, DAMAGING THE ITEMS. MY CONCERN WAS THAT IF I HAD AN UNSECURED OCCUPANT IN THE THIRD SEAT, THEY MIGHT HAVE BEEN EJECTED FROM THE VEHICLE. DAIMLER-CHRYSLER CONDUCTED THEIR OWN INVESTIGATION BUT TO MY DISMAY, THEY HAVE OBSTRUCTED ME IN EVERY INQUIRY OF THE RESULTS OF THAT INVESTIGATION. I AM REQUESTING AN OFFICIAL INVESTIGATION IN THE HOPE THAT THIS CAN BE CORRECTED BEFORE THERE ARE ANY INJURIES. *JB

WHEN ATTEMPTING TO APPLY BRAKES PEDAL PROCEEDED TO THE FLOOR, CAUSING VEHICLE TO LOSE CONTROL. *AK

CONSUMER CALLED ABOUT HAVING PROBLEMS WITH THE TRANSMISSION. HE STATED THAT THE VEHICLE WAS PARKED WITH THE IGNITION ON, IT REVERSED BY ITSELF WITHOUT SWITCHING THE GEAR INTO REVERSE. MANUFACTURER WAS CONTACTED AND STATED THAT THEY ARE AWARE OF THE PROBLEM BUT NO INVESTIGATION IS OUT YET. *PH