2002 DODGE DURANGO Complaints

I OWN A 2002 DODGE DURANGO WITH 35,000 MILES THAT HAS ALWAYS BEEN PROPERLY MAINTAINED. I HAVE ALREADY HAD THE DEALER REPLACE 2 WORN BALL JOINTS LAST WEEK, I'VE HAD THE BRAKE PADS REPLACED TWICE, AND ONE ROTOR ON ONE SIDE (IN FRONT) TURNED, AND I AM STILL HEARING STRANGE NOISES. I WOULD LIKE AN INVESTIGATION DONE ON MY VEHICLE, AS I AM DRIVING MY DAUGHTER AND MYSELF AROUND EVERYDAY, AND MY FACTORY WARRANTY IS ABOUT TO EXPIRE. ITS OBVIOUS DAIMLER CHRYSLER IS NOT CONCERNED WITH SAVING PEOPLES LIVES, AS I HAVE JUST WITNESSED THE MARCH THIRD EVENING EDITION OF CBS NEWS WITH DAN RATHER. I AM RATHER CONCERNED THAT THE TRANSPORTATION SAFETY ADMINISTRATION HAS LET DAIMLER CHRYSLER GET AWAY WITH NOT RECALLING THESE PROBLEMS CONSIDERING THE LARGE AMOUNT OF COMPLAINTS WITH THESE SUSPENSION SYSTEMS. PLEASE HELP ME AND CONTACT ME. THANK YOU. EMAIL ME AT [email protected] OR PHONE ME (858)220-0419. IM NOT REAL SURE WHAT TO DO AT THIS POINT. THANK YOU. SIGNED, A CONCERNED PARENT AND DRIVER.*AK

2002 DODGE DURANGO RIGHT TIE ROD BROKE IT WAS FOUND THAT THE RIGHT INNER TIE ROB SHAFT THREADS WERE STRIPPED AND TH ELEFT FRONT TIE ROD LOOSE AT 25626 MILES. BALL JOINTS CHECKED AND THEY FOUND PLAY IN BOTH UPPER BALL JOINTS. ALSO KNOCKING NOISE WHEN TURNING STEERING WHEEL THE RACK AND PINION WAS ALSO FOUND TO HAVE TO BE REPLACED REPLACED. WE HAD TO PAY FOR A RENTAL CAR THAT WAS NOT COVERED EVEN THOUGH THE CAR IS SUPPOSABLE COVERED UNTIL 36000 MILES??? CAR WAS IN SHOP FOR OVER A WEEK AND PARTS WERE JUST 20 MILES AWAY IN OTHER DEALERSHIP. DURANGO DOES HAVE A PROBLEM WITH THE STEERING WHY IS NOTHING BEING DONE? THANK GOODNESS NOTHING HAPPENED WHILE WE WERE ON THE HIGHWAY OR ELSE THE CAR COULD HAVE FLIPPED.*AK

FAILED STATE INSPECTION, UPPER BALL JOINT. DRIVER SIDE UPPER BALL JOINT HAD TO BE REPLACED AT ONLY 23,300 MILES.*AK

WHILE CROSSING AN INTERSECTION THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THEY ARE AWARE OF THE PROBLEM, HOWEVER THEY ARE UNABLE TO FIND A FIX AT THIS TIME. *NM

2002 DODGE DURANGO HAS ENGINE STALLING PROBLEMS. STARTING HAVING PROBLEMS A FEW MONTHS AFTER A BOUGHT IT. (NOV, 2002, 14,000 MILES ON IT) IT STARTED OUT STALLING WHEN YOU WOULD BE DRIVING AND STOP, SAY AT A LIGHT. IT WOULD IDIOL REAL LOW AND DIE. THE FIRST COUPLE TIMES THIS HAPPEND IN A 3-4 MONTH PERIOD I TOOK IT TO THE DEALER. AND THE SAID THEY COULDN'T FIND ANYTHING WRONG. THEN IN JULY 2003 I WAS DRIVING HOME IN THE AFTERNOON GOING ABOUT 40-45 MPH AND THE DURANGO JUST SHUT OFF ON ME. I ENDED UP IN A DITCH WITH FRONT END DAMAGE. TOOK IT TO DODGE DEALER TOLD THEM WHAT HAPPENED. WAITED 6 WEEKS FOR A DODGE REP. FROM DETRIOT TO COME LOOK AT IT. ONLY TO HAVE HIM SAY THE SAME THING, CAN'T FIND ANYTHING WRONG WITH IT. WELL I ENDED UP PAYING THE DEDUCTABLE TO GET IT FIXED. CONT. TO HAVE PROBLEMS OFF AND ON THE NEXT 6-8 MONTHS. THAN ON MONDAY FEB. 16. I WAS PULLING OUT INTO TRAFFIC AND GOT THROUGH 1 LANE AND IT DIED AND WOULDN'T RESTART THE FIRST COUPLE OF TIMES. SO I'M SETTING IN THE MIDDLE OF THE HIGHWAY TRYING TO START MY DURANGO. LUCKY PEOPLE SAW ME ENOUGH TO STOP. ALMOST HAD ANOTHER ACCIDENT. TOOK IT RIGHT TO THE DODGE DEALER AND TOLD THEM WHAT HAPPENED, AND TO NOT CALL ME UNTILL IT WAS FIXED, AND IF YOU CAN'T FIX IT THEN I WILL CONTACT A LAWYER AND APPROACH THE LEMON LAW. THEY HAVE HAD IT FOR 3 DAYS NO PHONE CALL. LUCKLY IT IS STILL UNDER WARRANTY BUT NOT FOR MUCH LONGER. CAN SOME ONE PLEASE HELP ME.

VEHICLE HAD THE YEARLY STATE INSPECTION AND DIDN'T PASS IT. THE TECHNICIAN STATED THAT THE UPPER BALL JOINTS NEEDED TO REPLACED. *AK *SC

SERVICE BRAKES, HYDRAULIC: ANTILOCK WITH REAR ABS ONLY (2-WHEEL) WHEN THE ABS SYSTEM IS ACTIVATED THE VEHICLE SURGES FORWARD. IT IS AS IF THE FRONT BRAKES WILL NOT STOP. THIS HAS BEEN A PROBLEM SENSE THE VEHICLE WAS NEW. WHEN IT WAS MENTION TO THE DEALER THEY SAID THAT WAS HOW THE ABS SYSTEM WORKED. *AK

MULTIPLE PROBLEMS WITH 2002 DODGE DURANGO. POWER LOCKS INTERMITTENTLY LOCK AND UNLOCK WITHOUT ACTIVATING THEM. BAD CREAKING NOISE FROM FRONT SUSPENSION, POSSIBLE BALL JOINT PROBLEMS. CHECK ENGINE LIGHT GOES ON AND OFF INTERMITTENTLY. BRAKES REALLY SOFT, HORRIBLE STOPPING DISTANCE. ENGINE RUNS REALLY ROUGH IN MORNING FOR FIRST 10-15 MINUTES. ONLY 21000 MILES. *AK

WHILEVEHICLE WAS BEING SERVICED BY DEALER, TECHNICIAN DETERMINED UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK

TOOK MY VEHICLE TO DEALER FOR ROUTINE SERVICE. WHEN I WENT TO PICK UP THE VEHICLE, I WAS TOLD THAT THE BALL JOINTS WERE IN SUCH BAD CONDITION THAT THEY COULD NOT RELEASE THE VEHICLE TO ME WITHOUT REPLACING THEM BECAUSE OF THE POTENTIAL FOR AN ACCIDENT. THEY SAID THAT THE REPLACEMENT PARTS WERE BACKORDERED BECAUSE OF SO MANY SIMILAR SITUATIONS AND THAT IT MIGHT TAKE A WEEK OR MORE UNTIL I RECEIVED MY VEHICLE BACK. THE VEHICLE HAD ROUGHLY 20,000 MILES ON IT AND IT WAS STILL UNDER WARRANTY. IF THIS IS SUCH A COMMON AND HAZARDOUS PROBLEM, WHY NO RECALL? *AK