2003 DODGE DURANGO Complaints
View complaints related to 2003 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2003 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 DODGE DURANGO- SPRING HILL, FL
WHILE DRIVING 55 MPH ON THE HIGHWAY A LOUD NOISE WAS COMING FROM THE LEFT REAR TIRE DUE TO TREAD SEPARATION. CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDER. FIRESTONE, STEEL TEX, LT265/75R16, DOT VNW81XY1402. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 DODGE DURANGO- EASTPOINTE, MI
I PURCHASED A NEW DODGE DURANGO ON JUY 11, 2003 AND IT NOW HAS A LITTLE OVER 800 MILES ON IT. I HAD DRIVEN IT WITH NO PROBLEM UNTIL LAST THURSDAY, AUGUST 14. I PARKED IT IN THE GARAGE AND IT NEVER STARTED FOR ME AGAIN. WHEN I TRIED TO START IT ON FRIDAY, THE GAS GAUGE WAS REGISTERING EMPTY ALTHOUGH THERE WAS A HALF OF A TANK OF GAS IN IT. I TRIED TO START IT SAT, SUN AND MON. IT MADE A NOICE BUT WOULD NOT START. I HAD IT TOWED TO THE DEALER SERVICE DEPT EARLY MON MORNING. THEY ALSO COULD NOT START IT. MULTIPLE TESTS HAVE BEEN DONE ON THIS CAR FOR THE LAST 5 DAYS AND THE DEALER WAS FINALLY ABLE TO START IT BUT THEY CAN NOT DIAGNOIS OR FIX THE PROBLEM AS THEY DO NOT KNOW WHAT IS WRONG. THE CAR WOULD NOT START FOR THE DEALER 3 TIMES WHILE IN THEIR POSSESSION. TODAY, FRIDAY, AUG 22, THE DEALER HAD THE CAR RUNNING AND WANTED TO RELEASE IT BACK TO ME WITH NO REPAIRS. I REFUSED TO TAKE IT BACK AS I DON'T KNOW WHAT THE PROBLEM IS AND AM AFRAID THAT I WILL NOT BE ABLE TO DEPEND ON IT STARTING EVERYDAY AS THEY DON'T KNOW WHY IT DIDN'T START FOR ALL THE OTHER DAYS. THE DEALER KEPT THE CAR TO SEE IF IT STARTS ON MON, AUG 25TH. I DON'T KNOW WHAT CATEGORY THIS FALLS INTO BUT TO ME IT'S A SAFETY ISSUE. I DON'T KNOW IF THE COMPUTERS IN THE CAR ARE READING THAT THE CAR IS OUT OF GAS AND MAYBE IT WILL HAPPEN ON THE EXPRESSWAY AND I WILL HAVE AN ACCIDENT. I MAY BE IN AN UNSAFE AREA OR OUT AT NIGHT ALONE AND THIS CAR WILL NOT START. I WON'T BE ABLE TO GO ANYWHERE OUT OF STATE BECAUSE I'LL BE AFRAID THAT I'LL BE STRANDED. I WOULD NEVER BELIEVE THAT I WOULD PURCHASE A CAR AT THIS PRICE AND HAVE ABSOLUTELY NO CONFIDENCE IN IT OR HAVE THE ABILTY TO GO WHERE I CHOOSE AND WHEN I CHOOSE. ALL I WANTED WAS TO GET THE CAR FIXED BUT NO ONE CAN DETERMINE WHAT NEEDS TO BE FIXED OR HOW TO PREVENT IT FROM HAPPENING AGAIN. *AK
Source: NHTSA WEB SITE -
2003 DODGE DURANGO- TAMPA, FL
ON THE 2003 DODGE DURANGO ON HIGHWAY DRIVE IT PULLS TO THE RIGHT WHEN YOU GO PAST 65 MPH. IT SHAKES AND PULLS TO EITHER SIDE. MY RENTAL WENT TO THE RIGHT OTHER DURANGOS ON THE HIGH WAY WENT TO THE LEFT.*AK
Source: NHTSA WEB SITE -
2003 DODGE DURANGO- PFLUGERVILLE, TX
2001 DODGE DURANGO THE ENGINE HAS GONE OUT AT ONLY 46,000 MILES .I HAVE CHANGED MY OIL EVERY 3000 MILES BUT DODGE NOR THE EXTENDED WARRANTY COMPANY WILL TAKE CARE OF IT .OIL SYSTEM FAILURE.*AK
Source: NHTSA WEB SITE -
2003 DODGE DURANGO- WILLIAMSBURG, VA
I CURRENTLY OWN A 2003 DODGE DURANGO. SINCE I HAVE PURCHASED IT IN FEBRUARY 2003 IT HAS BEEN IN THE SHOP SEVERAL TIMES. THE ROTORS HAVE BEEN REPLACE TWICE, THE REAR END TWICE AND NOW THE TRANSMISSION SLIPS INTO NEUTRAL WHILE DRIVING. THIS CAN BE VERY DANGEROUS. I OWNED A 1999 DURANGO AND HAD NOTHING BUT PROBLEMS WITH IT. THE STEERING COLUMN HAD TO BE REPLACED A FEW TIMES AND THE BALL JOINTS. THE TRANSMISSION ALSO HAD DONE THE SAME THING. DODGE COULD NEVER FIND ANYTHING WRONG WITH THAT DURANGO AND CANNOT FIND ANYTHING WRONG WITH THIS TRANSMISSION. THE LAST DURANGO THE TRANSMISSION SLIPPED INTO NEUTRAL WHILE CROSSING OVER LANES WITH ONCOMING TRAFFIC COMING RIGHT AT ME. AGAIN, THE DEALER COULD FIND NOTHING WRONG WITH IT. SAME WITH THIS ONE. I AM REQUESTING THAT DAIMLER-CHRYSLER AND WILLIAMSBURG DODGE REFUND MY MONEY AND TAKE THE TRUCK BACK. THEY RECENTLY HAD MY DURANGO FOR 15 DAYS. THE FIRST 10 DAYS THE DISTRICT MANAGER, JAMES BROWN, AND SHANE LOCKHART, DEALERS TECH MANAGER, ARGUED THAT MY CAMPER WEIGHED TOO MUCH. I GAVE THEM EVIDENCE THAT MY CAMPER ONLY WEIGHED 4295 LBS. DAIMLER-CHRYSLER SELLS THE DURANGO BOASTING IT CAN TOW 7400 LBS. AFTER I FILED A COMPLAINT WITH DAIMLER-CHRYSLER, JAMES BROWN SAID HE MADE A MISTAKE ON THE WEIGHT. NOW, THEY WANT TO INSPECT MY CAMPER FOR FAULTY BREAKS. THEY ARE SAYING SOMEHOW IT IS CAUSING STRESS ON THE DURANGO. GIVE ME A BREAK!!! I HAVE HAD MY CAMPER INSPECTED. SURPRISINGLY, THE PLACE WHERE I HAVE GONE SAYS THEY GET THIS A LOT FROM DODGE OWNERS. DO WE SEE A PATTERN? THEY ALSO GET A LOT OF REQUESTS FOR DODGE OWNERS TO HAVE TRANSMISSION COOLANTS PUT ON THEIR DODGES. WHAT DOES THIS TELL US? CONSUMERAFFAIRS.COM TELLS A LOT ABOUT DODGE. WE NEED SOMETHING TO BE DONE WITH DAIMLER-CHRYSLER. *PH
Source: NHTSA WEB SITE -
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2003 DODGE DURANGO- KAILUA, HI
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH REAR SEAT BELTS. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. DEALER WAS CONTACTED, AND REPLACED THE SEAT BELTS, BUT CONSUMER DIDN'T KNOW WHICH PARTS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 DODGE DURANGO- EAST NASSAU, NY
WHILE DRIVING DRIVING AT ANY SPEED AND WHEN BRAKES ARE DEPRESSED VEHICLE WILL PULL TO THE RIGHT OR LEFT. ALSO, VEHICLE NEEDS CONSTANT REALIGNMENT. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 DODGE DURANGO- SIMPSONVILLE, SC
VEHICLE WAS IN A REAR END COLLISION AT 25/30 MPH , ON IMPACT THE RARE HATCH BACK POP OPEN AND LUGGAGE FELL OUT. BODY SHOP INDICATED THAT THE IMPACT WASN'T' SEVERE ENOUGH TO RELEASE THE HATCH BACK.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 DODGE DURANGO- BRIMFIELD, MA
I PURCHASED A 2003 DODGE DURANGO SLT ON APRIL 24,2003. WHEN MY VEHICLE HIT 800 MILES THE LOCKS STARTED LOCKING AND UNLOCKING ALL THE TIME, WHETHER THE KEY WAS IN THE IGNITION OR NOT. IT HAS BEEN BROUGHT TO THE TOPOR DODGE 2 TIMES AND THE PROBLEM WAS UNABLE TO BE FIXED. IT IS NOW BACK IN FOR THE SAME PROBLEM. ONLY NOW THEY JUST KEEP UNLOCKING ALL THE TIME. I HAVE TO LEAVE IT AT TOPOR TIL THE PROBLEM IS FIXED BECAUSE THE DOORS WON'T STAY LOCKED AND IS A SAFETY HAZARD. I WORK IN SPRINGFIELD MASSACHUSETTS AND IT IS UNSAFE TO TAKE MY OWN DURANGO TO WORK. IT HAS BEEN AT THE DEALERSHIP SINCE JUNE 3,2003 AND I HAVE NO IDEA HOW LONG I WILL BE WITHOUT MY BRAND NEW DURANGO. THIS IS A SAFETY DEFECT THAT I KNOW LONGER WANT TO DEAL WITH. MY DURANGO NOW HAS 4200 MILES ON IT AND THE PROBLEM STILL EXISTS.*AK
Source: NHTSA WEB SITE -
2003 DODGE DURANGO- EWA BEACH, HI
WHILE THE CONSUMER LIFTED UP THE SEAT AND PULLED THE LEVER DOWN HIS THUMB BECAME CAUGHT IN METAL BRACKET HINGE. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE