2015 DODGE DURANGO Complaints

1. AIR BAG CONTINUOUSLY POPS UP WHENEVER DRIVING, I HAVE RECEIVED MULTIPLE EMAILS FROM WESTGATE AND TAKEN TO THEM WITH NO REPAIR. RECENT ACCIDENT AIRBAG DID NOT WORK. 2. I AM UNABLE TO OPEN GAS TANK FROM INSIDE, I LITERALLY HAVE TO GET OUT GO TO BACK OF TRUCK AND PULL A LEVER, I FOUND OUT HOW TO DO THIS BY ANOTHER OWNER WHO DID IT ON YOUTUBE. I ALMOST GOT HIT BY CAR TWICE. 3. I WAS IN A CAR ACCIDENT WHERE I RAN INTO A MINI MALL, I PULLED UP AND PARKED THEN THE CAR JUST TOOK OFF ON OWN, IT HAPPEN SO FAST AND ONLY THING I OUR POLICE COULD THINK WAS I PUSHED WRONG PEDDLE BUT I DID NOT, I DID TAKE TO WESTGATE FOR REPAIRS, THERE WAS A RECALL AND WAS NEVER REIMBURSED FOR $500 DEDUCTIBLE OR PAIN/SUFFERING

THE REAR TAIL LIGHT ASSEMBLY, MIDDLE PORTION, HAS COLLECTED WATER INSIDE OF IT WHICH COMES IN CONTACT WITH THE TAIL LIGHT LED'S INSIDE CAUSING THEM TO SHORT TO GROUND. THEY BLINK/FLASH ERRATICALLY BUT MOST OF THE TIME ARE NOT ON. ALSO THE LICENSE PLATE LIGHTS ARE AFFECTED BY THIS AND ARE NOT WORKING EITHER. EVEN AFTER LOOSENING THE ASSEMBLY AND DRAINING THE WATER CONDENSATION CAN STILL BE SEEN INSIDE.

THE LENSE ON THE CENTER BRAKE LIGHT (RACE TRACK LIGHT), APPARENTLY HAS A DEFECTIVE GASKET, ALLOWING THE BRAKE LIGHTS TO FILL WITH WATER AND CAUSE THEM TO GO OUT. I ONLY HAVE 22,000 MILES ON THIS CAR, IT'S MY BABY! IT WILL BE AWHILE BEFORE I CAN FIX THIS, AS IT WILL BE OVER $1000 TO REPAIR. RIDICULOUS! SAFETY DOESN'T SEEM TO BE MUCH OF A CONCERN FOR DODGE.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE REAR RACETRACK LIGHT FILLED WITH WATER AND FAILED TO ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. *TT CONSUMER STATED DEALER WAS NOIFIED BOTH TIMES. IT WAS REPAIRED TWICE.*JB

WATER IS GETTING INTO THE REAR TAIL LIGHTS THROUGH THE FACTORY SEAM. THERE ARE NO VISIBLE CRACKS ON THE TAIL LIGHT AND WATER IS POOLING UP ON THE INSIDE AND SLOWLY LEAKING OUT OF THE FACTORY SEALS AROUND THE HOUSING. WATER IS CAUSING THE LIGHTS TO SHORT OUT.

WATER ENTERING THE REAR LIGHT BAR PLASTIC COVERING AND SHORTING OUT THE LIGHT SYSTEM. THIS IS AN ONGOING PROBLEM CAUSING THE LIGHTS TO NOT WORK AND SAFETY ISSUE.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TAIL LIGHT ASSEMBLY WAS FILLED WITH WATER. THE CONTACT ALSO MENTIONED THAT THE BULBS WERE BURNED OUT. THE VEHICLE WAS TAKEN TO JIM BUTLER CHRYSLER DODGE JEEP RAM (317 W MAIN ST, BUILDING B, LINN, MO 65051, (573) 298-4377) WHERE THE CONTACT WAS INFORMED THAT THE TAIL LIGHTS NEEDED TO BE REPLACED AND WERE NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

WATER IS IN THE RACETRACK TAIL LIGHT ON BOTH SIDES, I NOTICED THE SOUND OF WATER MOVING WHILE DRIVING, AND ITS WATER IN MY TAIL LIGHT. THE LIGHT ARE OUT AT THE BOTTOM BECAUSE OF THIS

RACETRACK LIGHT BAR FILLS WITH WATER AND CAUSES TAIL LIGHTS TO BLOW OUT. FOLLOWING SNOW STORM IN APRIL 2018 THE LIGHT BAR HAD APPROXIMATELY A 1/4 CUP OF WATER INSIDE OF THE TWO TAIL LIGHTS. IT IS NOW NOV 2018 AND EVERY TIME IT RAINS I HAVE TO DRAIN THE TAIL LIGHTS OF APPROXIMATELY THE SAME AMOUNT. IN 6 MONTHS I'VE HAD TO DRAIN THEM APPROXIMATELY 8 TIMES AND TAIL LIGHTS ARE SHOWING SIGNS OF MALFUNCTION AND SHORTING OF THE LIGHTS. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP TWICE AND COMPLAINED ABOUT THE PROBLEM AND THEY WOULD NOT DO ANYTHING.

THE TAILLIGHTS HAVE STANDING WATER IN THEM AND I HAVE NO CLUE HOW WATER WOULD BE ABLE TO GET IN THERE. THE WATER WILL NOT DRAIN AND NOW IT HAS CAUSED A PORTION OF MY LIGHT TO GO OUT. AFTER READING THIS ONLINE, I'VE SEEN A LOT OF DURANGO OWNERS WITH THIS ISSUE AND I FEEL THIS HAS TO BE TURNED INTO A RECALL. I HAVE ONLY HAD MY CAR FOR ONE YEAR AND I AM NO LONGER IN THE WARRANTY BUT I FEEL THIS SHOULD NOT BE AN OUT OF POCKET EXPENSE.