2000 DODGE DURANGO Complaints

WHILE DRIVING ACROSS AN INTERSECTION CONSUMER'S VEHICLE WAS HIT HEAD ON. THE VEHICLE THAT HIT CONSUMER'S VEHICLE WAS TOTALED. UPON IMPACT, AIR BAG DID NOT DEPLOY.*AK

WHILE DRIVING LEFT FRONT TIRE FELL OFF AFTER CROSSING A RAIL ROAD TRACK. THE BALL JOINTS WERE DEFECTIVE. DEALER STATED THIS WAS NOT UNDER WARRANTY.*AK *TC

I HAVE A 2000 DODGE DURANGO AND I HAVE HAD PROBLEMS WITH MY BALLJOINTS. I'VE HAD MY CAR IN FOR NUMEROUS PROBLEMS BUT NONE AS SCARY AS THE NEAR LOOSING CONTROL OF MY CAR EVERYTIME I GO OVER A POTHOLE OR UNEVEN PAVEMENT. FINALLY IN MARCH 2004 I HAD ALL FOUR OF THE BALLJOINTS REPLACED BECAUSE THEY WERE FOUND TO HAVE "EXCESSIVE RADIAL FREE PLAY, OVER .250 INCH". AFTER HAVING THEM REPLACED IN MARCH THERE IS STILL A PROBLEM. I BROUGHT THE CAR BACK FOR THE SAME PROBLEM BUT WAS TOLD THAT EVERYTHING WAS TIGHT BUT THAT I NEEDED NEW SHOCKS. I'VE REPLACED THE SHOCKS AND THE PROBLEM STILL PERSISTS. I ASKED THE DEALER IF I COULD HAVE THE OLD PARTS BUT THEY SAID SINCE IT WAS A WARRANTY ISSUE THAT I WOULDN'T BE ABLE TO HAVE THEM BECASUSE THEY WOULD HAVE TO SEND THEM BACK TO MOPAR. I ALSO ASKED IF THE BALLJOINTS THAT WERE REPLACED WERE THE SAME AS THE OLD ONES, THE SAME TYPE, SAME MANUFACTURE AND THE DEALER TOLD ME THERE WAS NO WAY FOR HIM TO KNOW. BECAUSE IF THEY WERE THE OLD TYPE THEN I WOULD LIKE THE NEW TYPE PUT ONE. I FEEL LUCKY THAT I PURCHASED AN EXTENDED WARRANTY BECAUSE I HAVEN'T HAD TO PAY FOR THE REPLACEMENT OF THE BALLJOINTS, BUT I DID HAVE TO PAY 500 DOLLARS FOR REPLACING THE SHOCKS. I JUST HOPE I REALLY NEEDED THEM.

WHILE DRIVING A LOUD NOISE WAS HEARD COMING FROM THE UNDERNEATH THE VEHICLE. THE NOISE ESCALATED LOUDER AND LOUDER. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

MY 2000 DURANGO SLT WAS BEING DRIVEN BY MY SON WHEN THE CHECK GAUGES LIGHT CAME ON. IT WAS TOWED TO A GARAGE SINCE THEY TOLD US NOT TO DRIVE IT. THEY PROCEEDED TO CHANGE THE OIL FIRST, SINCE THE OIL PRESSURE GAUGE WAS JUMPING UP AND DOWN. THEY THEN STARTED THE DURANGO AND REVVED THE ENGINE FOR A WHILE. WE THEN HAD IT TOWED TO OUR HOUSE SINCE MY HUSBAND IS A MECHANIC. HE WAS GOING TO LOOK AT IT AND WHEN HE DID HE DISCOVERED THAT ONE OF THE RODS WERE BENT SO THIS MEANS THE ENGINE NEEDS REPLACED. OIL CHANGES ON MY DURANGO WERE DONE AS SCHEDULED BY MY HUSBAND, IN FACT HE HAD CHECKED THE OIL 2 DAYS PRIOR TO THE INCIDENT AND WENT AND BOUGHT A NEW OIL FILTER AND A NEW CASE OF OIL TO CHANGE THE OIL. MY SON CALLED DAHMLER-CHRYSLER AND THEY TOLD HIM THAT THERE HAD NEVER BEEN ANY COMPLAINTS MADE TO THEM ABOUT THE ENGINE AND THAT THERE WAS NO RECALLS DONE ON THE VEHICLE. THESE CHECKS WERE EVEN DONE WITH US GIVING THEM THE VIN OF THE VEHICLE. WE ARE NOW LOOKING AT HAVING TO SPEND $2000 FOR AN ENGINE AND THAT IS ONE WITH 60,000 MILES ON IT AND BEING REBUILT. SEEING THE OTHER COMPLAINTS ON THE WEBSITES THAT I HAVE BEEN TO, DODGE HAS TO BE AT FAULT FOR A DEFECT ON THE ENGINE OR OIL PUMP WHICH WOULD CAUSE THE OIL TO GUM UP JUST SITTING THERE AND NOT BEING PUMPED THROUGH THE ENGINE TO KEEP CRUCIAL PARTS LUBRICATED TO FUNCTION PROPERLY. TO BE HONEST IT MAKES ME WORRIED ABOUT GOING OUT AND PAYING THE MONEY FOR ANOTHER ENGINE SEEING THAT MAYBE NEXT MONTH IT WOULD END UP TEARING UP AGAIN. I FEEL THAT DODGE SHOULD DO SOMETHING ABOUT THE PROBLEMS WITH THIS ENGINE IN THIS PARTICULAR VEHICLE BEFORE SOMEONE GETS KILLED DUE TO ENGINE FAILURE AND THE FAMILY OF THAT PERSON FINDS THIS INFORMATION AND DAHMLER-CHRYSLER IS INVOLVED IN A CLASS ACTION LAWSUIT AND THAT COULD BE EVEN MORE DEVISTATING THE COMPANY THAN A RECALL ON THE ENGINES THAT DON'T WORK CORRECTLY TO BEGIN WITH.*AK

CONSUMER COMPLAINED ABOUT A BALL JOINTS WERE REPLACED.*AK THE VEHICLE SHAKES WHEN DRIVING SPEEDS OF 40 MPH AND HIGHER. *TC *JB

WHILE SHIFTING TRANSMISSION DOWNN SHIFTED ON ITS ON. TRANSMISSION HESITATED WHILE APPLYING THE ACCELERATOR PEDAL, AND THEN ACCELERATED ON ITS OWN. CONSUMER DROVE VEHICLE TO THE DEALER, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM.*AK THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION.

THE BALL JOINTS ON MY 2000 DURANGO ARE SHOWING PREMATURE WEAR. THE MECHANIC SAYS THE VEHICLE WILL SOON BE UNSAFE TO DRIVE WITHOUT FIXING THIS. DODGE KNOWS ABOUT THIS PROBLEM AND THE FACT THAT IT PUTS ME AND MY FAMILY IN DANGER BY DRIVING IT, BUT THEY HAVE NOT WARNED ME OF THIS PROBLEM, NOR DOES THEIR MAINTENANCE SCHEDULE INDICATE THAT THESE PARTS NEED INSPECTION AT ANY GIVEN INTERVAL. *JB

I AM WRITING THIS EMAIL TO EXPRESS MY DEEP CONCERN FOR THE SAFETY OF CHILDREN RIDING IN THE REAR 3RD BENCH SEAT OF DODGE DURANGO'S. MY HUSBAND AND I HAVE A 2000 DODGE DURANGO. WE RECENTLY HAVE BEEN PUTTING MY 4 YEAR OLD SON'S BOOSTER SEAT IN THE BENCH SEAT SINCE THE BIRTH OF OUR 3RD CHILD. WE FIGURED WE COULD STILL USE THE DURANGO INSTEAD OF BUYING A MINI VAN. IT BECAME EVIDENT TO US ON A RECENT CAR TRIP THAT THE REAR BENCH SEAT DOES NOT LOCK INTO POSITION. MY HUSBAND AND I CAN EASILY PUSH ON THE SEATBACK FROM THE REAR AND IT WILL FOLD TO THE FLOOR. WE IMMEDIATELY ENVISIONED THE SAFETY HAZARDS THIS COULD IMPOSE ON ANYONE RIDING IN THE REAR BENCH SEAT, ESPECIALLY FOR CHILDREN. A REAR END COLLISION COULD SEND ANYONE FLYING FORWARD, EVEN IF THEY HAD THEIR SEATBELTS IN PLACE. I TURNED TO MY OWNERS MANUAL FOR ANSWERS AND IT GIVES A WARNING TO "MAKE SURE THE CUSHION IS PROPERLY ENGAGED UNDER THE SEATBACK TO PROPERLY LOCK THE SEATBACK IN THE RIDING POSITION". IN OUR EXPERIENCE THIS POSITIONING DID NOT LOCK THE SEAT. I CONTACTED TWO DEALERSHIPS EXPRESSING MY CONCERN AND GOT NO REAL ANSWERS. CHAMPION DODGE IN BARRINGTON SAID IT WAS UNSAFE FOR CHILDREN TO BE PLACED IN THE BENCH SEAT. VIKING DODGE OF CRYSTAL LAKE SIMPLY SAID THAT IF IT WAS IN THE OWNERS MANUAL IT MUST BE TRUE. I THEN CONTACTED THE CUSTOMER SERVICE CENTER FOR DAIMLERCHRYSLER CORPORATION AND THEY SAID IT WAS UNSAFE FOR CHILDREN TO RIDE IN THE BENCH SEAT AND THAT THERE IS NO LOCKING MECHANISM. GIVEN THIS INFORMATION I FEEL THAT ANYONE WHO RIDES IN THAT BENCH SEAT IS AT RISK FOR SERIOUS INJURY. IT IS A SMALLER SEAT AND I COULD SEE A LOT OF PEOPLE WANTING TO PLACE CHILDREN BACK THERE. A LOT OF PARENTS COULD BE USING THAT SEAT FOR EXTRA CHILDREN THEY ARE TRANSPORTING IN CAR POOLS. I FEEL THIS SAFETY CONCERN NEEDS TO PUBLICIZED TO PREVENT SERIOUS INJURY. I FEEL DAIMLERCHRYSLER CORPORATION NEEDS TO PERFORM A RECALL ON ALL DURANGO'S AFFECTED AND INSTALL A LOCKING MECHANISM TO THE BENCH SEAT.

BASIC AUTO CHECKUP DESOVERED ISSUE. WHEN THE VEHICLE WAS LIFTED IN THE AIR THE FRONT END FELL APART. BOTH BALL JOINTS FOR THE 2000 DURANGO I OWN HAD TO BE REPLACED WHICH END UP COSTING CLOSE TO $500. I HAD HEARD 1 YEAR AGO ABOUT POSSIBLE PROBLEM BUT DIDN'T THINK ANYTHING OF IT UNTIL NOW WHICH LEAD ME TO RESEARCH IT. IT WOULD SEEM THIS IS A VERY COMMON ISSUE, AND IT COULD HAVE POSSIBLITY BEEN WORSE BY IT FALLING OFF WHILE I WAS DRIVING, WHICH COULD HAVE RESULTING IS SERIOUS INJURY.*AK