2015 DODGE DURANGO Complaints

FUEL DOOR WILL NOT OPEN DEPRESSING DOOR SWITCH INTERIORLY OR EMERGENCY RELEASE SWITCH IN CARGO COMPARTMENT. FUEL DOOR HAD TO BE PRIED OPEN ORDER TO REFILL GAS TANK.

WHILE STOPPED, THE ACTIVE HEAD RESTRAINT ( DRIVER SIDE) DEPLOYED WITHOUT CAUSE OR NOTICE. THERE WERE NO INJURIES, BUT MY 9 MONTH OLD GRANDDAUGHTER WAS IN THE VEHICLE. NEEDLESS TO SAY THIS COULD HAVE BEEN BAD IF WE WERE AT HIGHWAY SPEED,OR IN TRAFFIC. INSPECTION OF THE HEADREST SHOWS LOCKING PIN SUPPORT FAILURE ( BROKEN PLASTIC).

I AM PROVIDING SOME UPDATED INFORMATION AND PHOTOS TO A PREVIOUS COMPLAINT (NHTSA ID# 11139459) I FILED REGARDING THE REAR LIFTGATE LIGHTS (RACETRACK LED LIGHT) ON MY DODGE DURANGO. WATER HAS ENTERED THE REAR LIFTGATE LIGHT ASSEMBLY CAUSING IT TO INTERMITTENTLY WORK OR AT TIMES FLICKER. THIS MAY CAUSE CONFUSION TO DRIVERS BEHIND MY VEHICLE, AS TO WHETHER I AM BRAKING OR NOT. THIS MAY CAUSE REAR-END TYPE COLLISIONS. I REMOVED THE REAR LIFTGATE LIGHT ASSEMBLY TO REMOVE THE WATER THAT HAD ENTERED IT CAUSING THE SHORT. THE TOP OF THE LIGHT ASSEMBLY IS NOT SEALED UP FROM THE FACTORY. WATER ENTERS FROM THE TOP AND THEN IS TRAPPED IN THE ASSEMBLY, CAUSING THE SHORT. THIS IS AN OBVIOUS MANUFACTURER DEFECT CAUSING A SAFETY PROBLEM. I WILL SUBMIT PICTURES SHOWING WHERE IT IS NOT SEALED UP.

WATER GETS INTO THE REAR RACE TRACK TAILLIGHT , WHICH CAUSES THE LED'S TO BURN OUT/BLINK. GOTTEN MANY CLOSE CALLS ACCIDENTS BECAUSE DRIVERS CAN'T SEE WHEN I HIT THE BRAKES . SOMETIMES THE WHOLE LED ASSEMBLY SHUTS OFF . VEHICLE ONLY HAS 36,400 MILES

WHILE DRIVING MY RADIO DISPLAY SCREEN WENT OFF 3 DIFFERENT TIMES AND FINALLY RESTARTED. ON ANOTHER DAY THE AIR CONDITIONING WOULD COME ON BY ITSELF. FIRST IT WAS THE REAR AIR WOULD COME ON HIGH, I WOULD TURN IT OFF AND IT WOULD COME RIGHT BACK ON. SO I TURN THE AIR OFF COMPLETELY FRONT N REAR, WELL IT CAME BACK ON BY ITSELF BOTH OF THEM. SO I JUST LOCKED THE REAR AIR AND LEFT THE FRONT AIR ON. I WAS DRIVING DOWN THE HIGHWAY WHILE THIS WAS HAPPENING

MY 2015 DURANGO'S "ACTIVE HEADREST RESTRAINT" DEPLOYED WHILE THE VEHICLE WAS COMPLETELY OFF. IN FACT, WE DID NOT EVEN HAVE THE KEYS WITH US. MY WIFE WAS WIPING DOWN THE SEATS AND CENTER CONSOLE, WHEN IT VERY SUDDENLY AND LOUDLY "POPPED" OPEN. WE HAVE THE EXTENDED WARRANTY, WHICH CHRYSLER REFUSED TO ACCEPT FOR THE REPAIR. VEHICLE HAD 21,000 MILES AND WAS PARKED (TURNED COMPLETELY OFF) IN A DRIVEWAY. I SUSPECT THIS HAD SOMETHING TO DO WITH RECENT TEMPERATURE CHANGES, BECAUSE THIS WAS THE FIRST DAY BELOW 50 DEGREES AFTER A COUPLE WEEKS OF 90 DEGREE AVERAGE DAYS IN THE SUN.

RACE TRACK LIGHTING ON TAILGATE PARTIALLY SHORTED OUT. APPEARS TO HAVE MOISTURE INSIDE. DEALER SAYS REPAIR/REPLACEMENT ISN'T COVERED UNDER EXTENDED COMPREHENSIVE PLAN

WHILE USING THE VEHICLE ON MARKSHEFFEL RD WE NOTICED THAT THE HORN WAS NOT WORKING. THAT WAS OUR FIRST SIGN FOR CONCERN. SHORTLY AFTERWARDS WHILE AT A STOP LIGHT WE NOTICED THAT THE STEERING WHEEL CONTROLS WERE NOT WORKING EITHER. LASTLY WE NOTICED THAT THERE ARE MULTIPLE INDICATORS ON THE DASHBOARD THAT ARE DISPLAYED INDICATING A FAILURE SOMEWHERE. ONE OF THE INDICATORS RELATES TO AN AIRBAG.THE VEHICLE IS ONLY A FEW YEARS OLD. ACCORDING TO MANY FORUMS AND REPORTS ONLINE THIS IS A RECURRING DODGE ISSUE THAT THEY FAIL TO FIX YEAR AFTER YEAR. THEY HAVE HAD RECALLS FOR THIS ISSUE ON OTHER VEHICLES AND YEARS BUT NOT THIS 2015 DURANGO AND THEY WILL NOT COVER IT UNDER ANY WARRANTY. THEY SHOULD HAVE HAD THIS ISSUE RESOLVED BY NOW CONSIDERING IT HAS BEEN GOING ON SINCE AT LEAST 1997. WE DRIVE OUR KIDS IN THIS VEHICLE AND FEEL THAT IT IS CAUSE FOR CONCERN BUT FEEL WE SHOULD NOT HAVE TO PAY FOR THEIR MISTAKES.

MY VEHICLE HAS A LED LIGHT BAR ASSEMBLY ON THE LIFT GATE THAT INCLUDES WHAT DODGE CALLS A "RACE TRACK" TAIL LIGHT, PLUS THE REVERSE LIGHTS, AND REAR LICENSE PLATE LIGHTS. THESE ARE ALL IN ONE ASSEMBLY. THIS ASSEMBLY HAS A FAULT OR SHORT TO GROUND THAT CAUSES IT TO NOT ILLUMINATE THE "RACE TRACK" TAIL LIGHT AND THE REAR LICENSE PLATE LIGHTS. THE DEALER INDICATES THE ENTIRE ASSEMBLY HAS TO BE REPLACED AT A COST OF OVER $1000. I RECENTLY NOTICED WATER IS ALSO ENTERING THIS ASSEMBLY, WHICH MAY BE THE CAUSE OF THE ELECTRICAL SHORT TO GROUND. LED LIGHT ASSEMBLIES SHOULD NOT BE FAILING IN THREE YEARS. SINCE THIS IS A COMPLETE ASSEMBLY, THERE ARE NO SIMPLE BULBS TO REPLACE. WITH THIS ASSEMBLY FAILING, MY VEHICLE IS NOT IN COMPLIANCE BECAUSE THE REAR LICENSE PLATE IS NOT ILLUMINATED, PLUS ALL OF THE FACTORY REAR TAILLIGHTS ARE NOT ILLUMINATED. I AM THE ORIGINAL OWNER OF THE VEHICLE AND IT HAS NEVER BEEN WRECKED OR HAD ANY REAR DAMAGE.

THE CENTER TAIL LIGHT (REFERRED TO AS THE "RACETRACK" WENT COMPLETELY OUT, AS WELL AS THE TWO LED LICENSE PLATE ILLUMINATION LAMPS. IT WAS DISCOVERED IN EARLY SEPTEMBER 2018. THE VEHICLE WAS IN PARK AT THE TIME, AND RUNNING WITH HEADLIGHTS ON. SINCE THEN, I HAVE TRAVELED WITH NO CENTER TAIL LIGHT AND NO LICENSE PLATE ILLUMINATION LAMP. I HAVE TAKEN MY VEHICLE TO THE LOCAL DODGE DEALERSHIP (SPORT HYUNDAI DODGE, EGG HARBOR TOWNSHIP, NJ 08234) FOR WARRANTY REPAIR. THE SERVICE ADVISER STATES THAT THE TAIL LIGHT HAS FAILED, AND THAT HE HAS ORDERED A REPLACEMENT, WHICH SHOULD BE IN THE WEEK OF OCTOBER 7, 2018.