2001 DODGE DURANGO Complaints
View complaints related to 2001 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2001 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 DODGE DURANGO- AUSTIN, TX
AS I WAS GOING DOWN A COUNRY ROAD, FOR SOME UNKNOWN REASON I LOST CONTROL OF MY DURANGO, WENT OFF THE ROAD AND RAN INTO A DIRT/ROCK EMBANKMENT. WHEN PULLING MY DURANGO BACK UP ON THE ROAD, FOUND MY TIRE WAS FLAT AND THE RIM HAD SPLIT IN HALF. IN HALF LIKE IF YOU WERE HOLDING IT UP ON IT'S EDGE (NOT LYING IT DOWN) AND CUT IT IN HALF. WHEN I TOOK IT TO THE DEALER SHIP AND THEY HAD A REPRESENTITIVE COME OUT THEY SAID THERE WAS NOTHING THEY COULD DO!!! I'VE TALKED TO MANY PEOPLE AND MECHANICS AND THEY SAID THEY HAVE NEVER SEEN ANYTHING LIKE THAT. IT'S AS ALMOST AS IT WAS WELDED WRONG. THE CRYSLER CORP. WOULD NOT HELP ME IN ANY WAY. I HAD TO TURN IT INTO MY INSURANCE COMPANY. I STILL BELIEVE THAT THERE WAS SOMETHING WRONG WITH MY DURANGO. WHETHER IT BE A FAULTY RIM OR POSSIBLY THE BALL JOINTS. I'VE NOW BEEN READING MORE AND MORE ABOUT THESE DURANGO AND AM STILL NOT SATISFIED WITH THE CRYSLER CORP. S DECISION.*AK
Source: NHTSA WEB SITE -
2001 DODGE DURANGO- HAUPPAUGE, NY
VEHICLE MAKES HORRIBLE NOISES WHEN MAKING TURNS, OR GOING OVER UNEVEN ROAD SURFACES. FEELS AND SOUNDS. AS IF FRONT END IS GOING TO FALL OFF VEHICLE SKIPS LANES SLIGHTLY WHEN HITTING ANY KIND OF BUMP. VEHICLE HAS GONE TO DEALER MULTIPLE TIMES FOR SAME PROBLEMS, WHICH ENDS UP WITH THE SEALER GREASING UP THE SUSPENSION AND FINDING NOTHING WRONG. I FEEL UNCOMFORTABLE DRIVING THE CAR KNOWING THERE IS A SLIGHT CHANCE THAT THE WHEEL MAY FALL OFF. *AK
Source: NHTSA WEB SITE -
2001 DODGE DURANGO- DOTHAN, AL
THE CONSUMER HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER WAS INFORMED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED PER INSPECTION OF THE DEALERSHIP. *AK *SC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 DODGE DURANGO- WILMINGTON, NC
WHILE THE CONSUMER WAS DRIVING DOWN THE HIGHWAY, THE BALL JOINTS BROKE, MAKING IT HARD TO STEER VEHICLE. THE CONSUMER PULLED TO THE SHOULDER, CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIRS. THE WARRANTY EXPIRED AND THE CONSUMER HAD TO PAY $1100.00 FOR REPAIRS. *AK THE FRONT WHEEL(S) HAD COME UNATTACHED WHILE ATTEMPTING TO MAKE A TURN. *SC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 DODGE DURANGO- LUBBOCK, TX
WHILE DRIVING AT 40 MPH, THE CONSUMER HEARD A CLANKING SOUND COMING FROM THE FRONT END. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR THIS PROBLEM. THE CONSUMER FELT THAT THE BALL JOINTS WORE OUT. THE DEALER EXAMINED THE VEHICLE, BUT COULD NOT DIAGNOSE WHAT WAS CAUSING THE NOISE. *AK THE ENGINE LIGHT HAD COME ON, THE VACUUM HOSE LEAKED, AND THERE WAS A KNOCKING NOISE IN THE REAR COMPARTMENT. IT WAS LATER FOUND THAT THE REAR DOOR LATCH RATTLED DUE TO INTERNAL DAMAGE. *SC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2001 DODGE DURANGO- CHURCH ROCK, NM
A FIRE STARTED UNDER THE CENTER SEAT ON PASSENGER'S SIDE OF THE VEHICLE WHILE DRIVING AT 25 MPH. THERE WERE FLAMES AND HEAVY SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF FIRE WAS UNKNOWN. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 DODGE DURANGO- PROVO, UT
I HAVE A 2001 DODGE DURANGO. ON SUNDAY APRIL 4,2004 I HIT A SMALL POTHOLE ON THE ROAD AND ALMOST LOST CONTROL OF MY VEHICLE AND HIT ANOTHER CAR. IT FELT LIKE THE FRONT END WAS GOING TO FALL OFF. I TOOK THE CAR TO A DODGE DEALER HERE IN PROVO UTAH. THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. THE SERVICE DEPARTMENT TOLD ME THEY WERE WORN AND WERE IN BAD SHAPE.I HAVE 48000 MILES ON MY VEHICLE. THIS COULD HAVE CAUSED A SERIOUS CRASH. I WON'T SAY ACCIDENT FOR BOTH CHRYLER AND THE GOVERNMENT KNOW OF THE PROBLEM AND REFUSE TO ADDRESS THE PROBLEM. GET OFF YOUR ASS BEFORE SOMEONE GETS KILLED!*AK
Source: NHTSA WEB SITE -
2001 DODGE DURANGO- SHELTON, WA
CONSUMER EXPERIENCED THE ENGINE LIGHT ILLUMINATING, SHAKING WHEN BRAKING AT HIGH SPEEDS, STEERING NOISES AND SHIFTER POPPING IN PLACE. *PH ALSO, CONSUMER EXPERIENCED NOISE IN THE REAR END AND TRANSMISSION NOT SHIFTING PROPERLY. DEALER SAID THE CHECK ENGINE LIGHT ILLUMINATED FOR NO REASON AT ALL AND WAS RESET. CONSUMER WENT TO A DIFFERENT DEALER AND PUT A NEW COMPUTER BECAUSE IT'S A SMALL SENSOR IN THE EMISSION CONTROL. ENGINE LIGHT CAME ON AGAIN AND CONSUMER BROUGHT VEHICLE TO A DEALER AND SAID THAT IT WAS SAFE TO DRIVE. CONSUMER WENT TO A DIFFERENT DEALER BECAUSE SHE WASN'T COMFORTABLE WITH THE OPINION FROM THE PREVIOUS DEALER. CONSUMER WAS TOLD BY THE DEALER THAT IT WAS THE TORQUE CONVERTER AND IT WILL TAKE A WEEK AND A HALF TO REPAIR VEHICLE. IN ADDITION, CONSUMER IS EXPERIENCING PROBLEMS WITH AIR CONDITIONER. *LA
Source: CONSUMER LETTER -
2001 DODGE DURANGO- GREENVILLE, NC
WHILE DRIVING DRIVER HIT A POT HOLE AND THE FRONT RIGHT TIRE POPPED OFF DUE TO A BROKEN UPPER RIGHT BALL JOINT.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 DODGE DURANGO- ASHLAND, WI
I WOULD LIKE TO FILE A CLAIM REGARDING MY 2001 DODGE DURANGO 4X4. I HAVE EXPERIENCED PROBLEMS WITH THE UPPER AND LOWER BALL JOINTS ON MY DURANGO. BOTH THE UPPER AND LOWER BALL JOINTS WERE SO WORN OUT THE TRUCK WOULD NOT GO DOWN THE HIGHWAY STRAIGHT. THE BALL JOINTS WERE BOTH LOCATED ON THE PASSENGER SIDE. I HAVE SINCE HAD THEM REPLACED. THE TRUCK HAD ONLY 59,000 MILES ON IT. I FEEL THIS IS PREMATURE WEAR AND IS A FAULTY DESIGN. I HAVE SEEN THE INVESTIGATION ON TV AND FEEL THIS SHOULD BE A RECALLED ITEM. IT HAS AFFECTED ALOT OF VEHICLES FROM 1998-2003, WHY HAS NO ONE FORCED A RECALL YET? THIS IS CLEARLY A SAFETY ISSUE, IF THE FRONT WHEELS FLY OFF, OR YOU CANT KEEP THE VEHICLE GOING IN A STRAIGHT LINE, IT IS A SAFETY ISSUE AND DODGE SHOULD BE FORCED TO CORRECT IT IMMEDIATLY.*AK
Source: NHTSA WEB SITE