2002 DODGE DURANGO Complaints
View complaints related to 2002 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 410 complaints submitted for the 2002 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 DODGE DURANGO- PRINCETON, NJ
FOR A 2002 DODGE DURANGO, THE POWER DOOR LOCKS KEPT LOCKING AND UNLOCKING THE DOORS BY THEMSELVES AND KEPT REPEATING THE PROCESS EVERY TEN OR TWENTY SECONDS WHILE OPERATING THE VEHICLE. EVEN WHEN THE ONE HOUR CAR RIDE WAS FINISHED AND THE KEY REMOVED, THE POWER DOOR LOCKS CONTINUED TO LOCK AND UNLOCK THE DOORS MAKING IT IMPOSSIBLE TO LOCK THE CAR FOR THE NIGHT. THE BATTERIES FROM THE REMOTE ACCESS DEVICES WERE REMOVED, BUT DID NOT SOLVE THE PROBLEM. EVEN ONE DAY LATER, THE DOOR LOCKS CONTINUE TO INTERMITTENTLY LOCK AND UNLOCK THE DOOR. *NLM
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- BUFORD, GA
WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES, THE ANTI-LOCK-BRAKE SYSTEM ENGAGED, WHICH ALMOST RESULTED IN A REAR-END COLLISION. THE DEALER REPLACED THE ANTI-LOCK BRAKE SYSTEM UNIT, HOWEVER THE PROBLEM RECURRED. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- BUFORD, GA
WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- UKNOWN, DC
DODGE, DURANGO, 2002 MANUFACTURER'S RECALL A08. DEALER CHANGED THE ENTIRE REAR END SUSPENSION. WHICH WAS MISSING FROM THE NHTSA DATA BASE. *AK *JB
Source: CONSUMER LETTER -
2002 DODGE DURANGO- SAN DIEGO, CA
NEEDED TO DO A HARD STOP. THE ANTI-LOCK BRAKES SEEMED SLOW TO ENGAGE, DIS-ENGAGE, AND RE-ENGAGE DURING WHICH THE CAR WOULD ROLL. BASICALLY, THE ABS WOULD ENGAGE, THEN DISENGAGE, AND BEFORE THEY WOULD RE-ENGAGE, THE CAR ROLLED. IT WAS A NOTICEABLE AMOUNT OF TIME, AND A NOTICEABLE ROLL BEFORE THE ABS RE-ENGAGED. IT SEEMED LIKE IT TOOK A SECOND. SINCE THE CAR ROLLED AND WOULDN'T STOP, WE NEEDED TO SWERVE TO MISS TRAFFIC. TOOK IT TO A DODGE DEALER, AND THEY SAID NOTHING WAS WRONG. EVEN TEST DROVE IT WITH THE SERVICE MANAGER, POINTED OUT THE ROLL, BUT HE ONLY GAVE ME EXCUSES. I GUESS IF THE ABS LIGHT DOESN'T COME ON, THEY DON'T THINK ANYTHING IS WRONG. *JB
Source: NHTSA WEB SITE -
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2002 DODGE DURANGO- CHEHALIS, WA
I PURCHASED A 2002 DODGE DURANGO SLT IN MAY OF 2002. WHEN I PURCHASED IT I ASKED IF IT HAS A RECYCLE AIR OPTION AND WAS TOLD IT DID, AND WAS SHOWED WHAT IT WAS. IT WORKED FINE IN HOT OR WARM WEATHER, BUT DOES NOT WORK WHEN IT IS VERY COLD. THAT FEATURE IS VERY IMPORTANT TO ME, AND FEEL THAT THEY ARE MISLEADING CUSTOMERS WHEN THEY SAY IT HAS RECYCLE AIR, BUT DON'T THEN TELL YOU THAT IT DOESN'T WORK WHEN THE WEATHER IS COLD. IS THERE ANYTHING THAT I CAN DO ABOUT THIS. I'M STUCK BUYING THIS CAR FOR 6 MORE YEARS. I PROBABLY WOULD NOT HAVE PURCHASED THE VEHICLE, HAD I KNOWN THE RECYCLE AIR DID NOT WORK ALL THE TIME. I PREVIOUSLY HAD A HONDA AND A MITSUBISHI THAT WORKED JUST FINE IN ANY KIND OF WEATHER. I SHOULD HAVE BEEN TOLD THAT, "IT DOES NOT WORK WHEN IT IS COLD!"
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- DOBBS FERRY, NY
THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED SEVERAL TIMES, THE DEALER WAS UNABLE TO RECTIFY THE PROBLEM. *JB THE VEHICLE STOPPED ABRUPTLY ON THE PARKWAY. THE VEHICLE HAD BEEN TO THE DEALER ON SIX OCCASIONS AND THE PROBLEM WAS NEVER RESOLVE. SCC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- KATY, TX
MY VEHICLE WAS IN PARK AND I HAD STEPPED OUT OF THE CAR TO GET THE MAIL. MY VEHICLE SUDDENLY STARTED DRIVING FORWARD AND ACCELERATING ALL BY ITSELF. IT ENDED UP RUNNING INTO THE SIDE OF MY HOME.
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- UPLAND, CA
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE WILL STALL AND WILL NOT RESTART. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- FAYETTEVILLE, NC
THIS IS A COMPLAINT IN GENERAL ABOUT THE BLINDING HEADLIGHTS BEING PUT ON VEHICLES NOW DAYS. CAN'T SOMETHING BE DONE TO REGULATE THE BRIGHTNESS OF THE HEADLIGHTS PLACED IN CARS. ALSO, DRIVERS WHO DRIVE WITH THEIR DRIVING LIGHTS ON WHEN NOT NEEDED REALLY CAUSE PROBLEMS. CAN'T IT BE REGULATED THAT DRIVING LIGHTS AUTOMATICALLY SHUT OFF WHEN APPROACHING ANOTHER VEHICLE. HEADLIGHTS NOWDAYS ARE JUST TOO BRIGHT. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS DUE TO BEING BLINDED BY THE BRIGHT HEADLIGHTS.
Source: NHTSA WEB SITE