2002 DODGE DURANGO Complaints

THIS NOTE IS TO ACCOMPANY THE MOTOR VEHICLE DEFECT NOTIFICATION FOR MY 2002 DURANGO, VIN 1B8HR48N42F188761. THIS IS THE SECOND DEFECTIVE DURANGO I HAVE PURCHASED IN THE LAST FIVE MONTHS AND IT PRESENTS A SAFETY ISSUE. THE FIRST DURANGO WAS ONLY GOOD FOR FOUR DAYS AND LESS THAN 400 MILES. WE EXPERIENCED MULTIPLE PROBLEMS WITH IT TO INCLUDE TRANSMISSION SHIFTING, ENGINE VIBRATIONS, AND POOR HANDLING PROBLEMS. IT WAS DETERMINED BY THE DEALER THAT MULTIPLE COMPUTERS WERE BAD AND IT WOULD TAKE A CONSIDERABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AS A SOLUTION, THE DEALER PROVIDED US ANOTHER VEHICLE. THE CURRENT DURANGO IS ONLY FIVE MONTHS OLD AND HAS LESS THAN 5000 MILES. IT HAS BEEN IN THE SHOP EVERY WEEKEND FOR THE LAST THREE WEEKS FOR THE SAME PROBLEM. AS THE VEHICLE IS MOVING, IT DROPS TO FIRST GEAR COMING TO AN ALMOST COMPLETE STOP, LAUNCHING THE OCCUPANTS FORWARD DUE TO THE SUDDEN SPEED REDUCTION. THIS IN ITSELF IS A SAFETY ISSUE SINCE OCCUPANTS COULD GET HURT, NOT TO MENTION LOSS OF CONTROL BY THE DRIVER, POSSIBLY CAUSING AN ACCIDENT, OR THE VEHICLE BEEN HIT FROM BEHIND. IN ADDITION TO COMING TO AN ALMOST COMPLETE STOP, THE VEHICLE CHECK ENGINE LIGHT COMES ON AND THE VEHICLE LOCKS THE TRANSMISSION ON FIRST GEAR (IF IT MOVES AT ALL SINCE THE SECOND TIME IT MALFUNCTIONED, IT WOULD ONLY GO IN REVERSE AND HAD TO BE TOWED TO THE DEALER). PROBLEMS CONTINUE WITH THE VEHICLE. THE DEALER HAS INDICATED THAT THERE IS A SOFTWARE PROBLEM WITH THE TRANSMISSION MODULE BUT THEY DO NOT HAVE A FIX FOR IT YET!!!!! TS

CONSUMER WAS DRIVING AND APPLIED BRAKES SUDDENLY. BRAKES WERE FUNCTIONING ERRATICALLY AND CAR WOULD NOT STOP, ONLY "BARELY" SLOW DOWN. ABS DID NOT ENGAGE AND CONSUMER HAD TO DRIVE VEHICLE OFF THE ROAD TO EFFECTIVELY SLOW IT DOWN. DEALER COULD NOT DUPLICATE OR DIAGNOSE PROBLEM. TS

CONSUMER STATES THAT WHEN TRYING TO APPLY THE BRAKES THE BRAKE WILL PULSATE CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. TS

WHEN STOPPING QUICKLY, BUT NOT IN A PANIC. THE ABS BRAKE SYSTEM WILL SOMETIMES BRAKE AND RELEASE. WHEN THE BRAKES ARE NO WHERE NEAR LOCKUP. THIS HAS CAUSED THE ME TO COME CLOSE TO REAR ENDING A VEHICLE IN FRONT OF ME THAT SHOULD HAVE BEEN A SLIGHTLY FASTER STOP THAN NORMAL, BUT NO WHERE CLOSE TO CAUSING AN ACCIDENT. I WOULD PREFER NO ABS SYSTEM IF THIS SYSTEM ON THE DURANGO IS NORMAL. NO ACCIDENTS FOR OVER 30 YEARS, BUT TWO CLOSE CALLS WITH THIS VEHICLE. I KNOW THIS IS NOT NORMAL FOR NORMAL ABS BRAKES. DEALER FOUND NO PROBLEMS WITH THE BRAKES. DT

CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE SHIFT INDICATOR WILL READ THE WRONG READING CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. MR

CONSUMER STATES OF BEEN IN A COLLISION ON SUNDAY AND AIR BAGS DID NOT DEPLOYED. DEALER WAS CONTACTED. MR

WHILE DRIVING, THE LEFT TIE ROD END SEPARATED FROM THE STEEING KNUCLE, IT WAS DETERMINED THAT THE NUT SECURING THE TIE ROD END WAS MISSING.*JB

HAVE TAKEN THE TRUCK IN 3 TIMES, AND IT HAS BEEN TRANSMISSION FAILURES, HAVE HAD VEHICLE FOR 6 MONTHS, AND THE TRANSISSION COMPUTER HAS BEEN REPLACED. THE TRUCK CONTINUES T HAVE DEFECTS.*AK

WHILE DRIVING ON HIGHWAY PASSENGER'S FRONT WINDOW SHATTERED. PASSENGER WAS CUT BY GLASS.*AK

LEMON LAW VEHICLE, BEEN FIGHTING WITH COMPANIES FOR THREE MONTHS TO GET MY MONEY BACK AND OUT OF THIS TRUCK!!NO SAFETY DEFECT LISTED FOR THIS VEHICLE. *AK