2018 DODGE DURANGO Complaints

The rear race track rail has water build up at the bottom of it and it fried the lights so they don’t work anymore.

Center lift gate racetrack light failed due to water getting into seam and shorting out that light and the license plate light. The whole unit needs to be replaced due to a faulty design which is going to cost over $2000

After our cold winter here in PA when temperatures were -8 I noticed my tail light had a section not working and after looking at it I noticed a crack and water in that part. I started looking at replacing it until I seen it was going to be $2,000.00 just for the light. Will the Durango's that have these issues because of faulty parts pass state inspections until Dodge figures out what to do?

The contact owns a 2018 Dodge Durango. The contact stated that while the vehicle was parked, the rearview camera was intermittently inoperative and there was an abnormal sound coming from the infotainment system. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.

Water in racetrack lighting in rear tailgate. Also, license plate lights are not working either. Should be mfg problem to repair/recall

I had a water pump go out and my battery died while fixing it but when I gave it a jump and started it my ABS and stability lights were on and haven’t turned off. It’s been over a year since they turned on. There is a recall for this on 2022 models why does it not apply to my vehicle?

First we thought the fuel pump went bad due to the vehicle not starting. Pump was replaced and about 3 weeks later the same issue persisted. When the shop investigated it turns out the fuel tank harness and body side connector needed to be replaced due to connections becoming loose and delivering low voltage to the fuel pump causing it to burn up

Right hand and left hand intake camshaft were damaged by the slider rocker finger follower. Cylinder 5 was the worst. Metal was sent through the overhead and got into the intake phaser. Parts were recently removed by the dealer and should be available if request is made shortly. Failure was found prior to catastrophic failure due to noise from the engine compartment. Vehicle was dropped off in the overnight drop box to allow vehicle the best chance to replicate the noise. Noise was only noticeable during cold starts below 30°f at idle and no load. Once the car warmed up, the noise was much less noticeable and could easily have been overlooked. No check engine lights were illuminated. If problem was not corrected, I'm confident this vehicle would have left me stranded by loss of power during driving putting me and my family in an unsafe situation. I first noticed the objectionable noise in November 2024 but was unable to get it to replicate reliably so a dealer could diagnose it. The problem was replicated by a dealer and components were replaced under warranty @ 53,272 miles. Oil changes were completed in line or ahead of the oil life monitor system in the cars instrument cluster. This seems to be a cold climate design issue with no oil being provided to the intake camshaft to sliding rocker finger follower interface during start up as oil appears to be fed from exhaust side lash adjuster. I suspect this same issue will reappear as the replacement parts are the same with no apparent improvements. Since the repair I've noticed improved fuel economy, smoother accelerations and shifts, and overall less noise. The degradation of these things before was slow enough to be unnoticeable.

Racetrack Tail light burned out and can effect driving safety issues, water got in there and the automaker know about this problem and they won’t fix it , I have to pay out of pocket.

The main control screen acts erratic while driving. A variety of outcomes happen all unprompted - apps and functions open and close, navigation maps bounce locations, phone calls place, radio stations change, volume adjusts, etc. The more worrisome part is the distraction of these things to the driver. And attempts to control the erratic behavior. If not also attempt to turn on, turn off certain aspects (air/heat included) while the system is uncontrollable. Upon researching it - the issue is widespread. Experienced by many others. Is known by the manufacturer that a factory had assembled central consoles with the wrong adhesive. Specifically one was used with a low melting point. When heated by the car heater, it delaminates the screen. Experienced first as some slight bubbling. With each reheat, the adhesive have liquifies again, creating the erratic response by the electronics if not perhaps other more worrisome damage inside the dash as it melts down. Some owners with savvy skills have disassembled the dash, separated the two parts that are adhered with the bad glue (screen and digitizer), cleaned out the adhesive, reassembled without the adhesive and found the erratic uncontrollable behavior of the center console resolved. Dealers quote $1000-$2000 prices to replace the unit, without providing confidence that the new one will be free of the same problematic adhesive. Forums are loaded with owners looking for solutions. Durango is aware. Operation of the vehicle is affected. Drivers distracted. Please look into the issue. It seems both a safety issue and an ethical issue not to fix what is clearly a simple quality issue that has become a profound distraction for so many. This complaint portal does not allow for us to upload videos, but we'd be happy to provide them.