2001 DODGE DURANGO Complaints

CONSUMER READ AN ARTICLE IN THE LOCAL NEWSPAPER ABOUT A NHTSA INVESTIGATION OF THE AIR BAG CLOCK SPRING FOR A DIFFERENT MODEL OF VEHICLE. CONSUMER WANTED NHTSA TO BE AWARE THAT THERE WERE OTHER VEHICLES EXPERIENCING THE SAME PROBLEM. AIR BAG LIGHT ILLUMINATED, AND WOULD NOT TURN OFF. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT AIR BAG CLOCK SPRING HAD TO BE REPLACED. *AK

CLOCK SPRING FAILURE-SAME SCEANARIO AS CURRENT NHTSA INVESTIGATION INVOLVING DAIMLER CHRYSLER MINI-VANS. FAILURE RESULTED IN A NON-WARRANTY COVERED EXPENSE OF $219.42 IN PARTS AND LABOR TO REPLACE CLOCK SPRING.*AK

WHILE DRIVING 30 MPH THE CONSUMER HEARD A LOUD BANG AND THE VEHICLE COLLAPSED ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE DEALER WHO INFORMED THE CONSUMER THAT THE UPPER BALL JOINT WORE OUT (PE 03-032 FRONT SUSP UPPER BALL JOINT). *NM EA03-023

I WAS SITTING AT A STOP SIGN, THE CAR IN FRONT OF ME PULLED OUT INTO THE PATH OF AN ONCOMING CAR. IT SWERVED TO AVOID HITTING HER AND HIS WHEELS LOCKED TO THE RIGHT AND HIS CAR TURNED ONTO THE ROAD I WAS ON AND HE HIT ME ALMOST HEAD ON AT ABOUT 30 TO 35 MILES PER HOUR. MY STEERING RACK IN PENION WAS BROKEN, MY RADIATOR, RADIATOR CORE, FAN, BOTH FAN HOUSINGS, GRILL, FRONT LEFT LIGHTS, DRIVING LIGHTS, BUMPER, TRANSMISSION LINE, AND DAMAGE TO INSIDE OF DASHBOARD WHERE MY DAUGHTER'S KNEES HIT. AIRBAGS DID NOT DEPLOY!!*AK

WHILE DRIVING 45 MPH THE TIE ROD ON THE FRONT PASSENGER SIDE SNAPPED. THIS CAUSED THE CONSUMER TO HIT A GUARD RAIL. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

WHILE THE VEHICLE WAS BEING SERVICED, THE DEALERSHIP NOTICED BALL JOINTS WORE OUT AND NEEDED REPLACEMENT. *AK THE BALL JOINTS WERE WORN EXCESSIVELY AND DEFECTIVE PER DEALER. *SC *JB

COMPLAINT RECEIVED VIA E-MAIL. MY WIFE WAS DRIVING WHEN SHE HEARD A BIZARRE NOISE COMING FROM THE FRONT WHEEL OF THE TRUCK. SHE IMMEDIATELY STARTED DRIVING TOWARDS THE DEALERSHIP, BUT THE WHEEL FOR UNKNOWN REASON BROKE AT THE HUB AND SEPARATED FROM THE TRUCK, CAUSING HER TO SKID WHILE MAKING A LEFT TURN IN THE INTERSECTION. FORTUNATELY, MY WIFE AND CHILDREN WERE NOT INJURED. *AK

WHILE DRIVING ON THIS DAY I SLIP ON SOME SNOW AND MY 2001 DURANGO LOST CONTROL UNEXPECTEDLY AND SLAMMED INTO A TREE TRUCK WAS TOWED TO AUTO BODY SHOP AND I WAS TOLD THAT THE BALL JOINTS ON BOTH SIDES OF THE VEHICLE WHERE SHOT AT 30000 MILES AND NEEDED TO BE REPLACED IMMEDIATELY YOU GUYS PLEASE GIVE ME SOME FEEDBACK ON THIS SITUATION BECAUSE CHRYSLER DAIMLER WOULD NOT GIVE ME ANY INFORMATION BESIDES THAT THE THE BALL JOINTS ON THESE VEHICLES ARE UNDER INVESTIGATION THANK YOU VERY MUCH MICHAEL NELSON. *CB

I HIT A CAR IN FRONT OF ME DRIVING TO WORK. THE DRIVER IN FRONT OF ME HAD ALREADY HIT THE CAR IN FRONT OF HIM, WHEN I REALIZED THAT HE HAD COME TO A COMPLETE STOP, I WAD DRIVING ABOUT 30 MILES PER HR AND HIT MY BRAKES, MY DURANGO SLID AND HIT THE CAR. I TOTALED THE ENTIRE BACK END OF THE CAR I HIT, AND CURRENTLY THE DAMAGE TO MY TRUCK IS STILL CLIMBING. MY CONCERN IS THAT THE IMPACT WAS PRETTY HARD AND THE DAMAGE IS MAJOR, NOT INCLUDING THE DRIVER I HIT WAS COMPLAINING OF NECK, KNEE AND BACK INJURIES. MY CONCERN IS THAT MY AIR BAG DID NOT DEPLOY. LUCKILY I WAS ALONE AND MY OLDER CHILDREN WERE NOT IN THE FRONT SEAT. I SUBSTAINED MINOR INJURIES, HOWEVER THE POLICEWOMAN WHO ARRIVED AT THE SEEN WAS QUITE SURPRISED THAT THE AIR BAG DID NOT DEPLOY AND SUGGESTED THAT I LOOK INTO TO WHY. *CB

WHILE STEERING AND TURNING A CORNER THE STEERING WHEEL JERKED. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *NM