2001 DODGE DURANGO Complaints

I HEARD ABOUT UPPER CONTROL ARM FAILURE. I HAD MINE CHECKED MY MECHANIC STATED RIGHT SIDE UPPER SHOWED SIGNS OF WEAR & SHOULD BE REPLACED. WAITING TO SEE IF RECALL IS FORTHCOMING. NOTICED POWER STEERING WAS HARD TO TURN ALSO A RATTLE IN THE STEERING WHEEL IF SHOOK SIDE TO SIDE FASTLY (CAUSE WORN STEERING COLUMN AND BOX). LIGHT SELECTOR SWITCH BURNED OUT. HAD TO REPLACE THE SWITCH MODULE.

DURANGO ORGINAL STARTED STALLING AND THEN CHECK ENGINE LIGHT CAME ON AND STAYED ON STEADY. WENT TO DEALER AN WAS SUGGESTED PCM WAS BAD NO PARTS AVAILABLE (POWER CONTROL MODULE). PARTS ORDERED. NEW PARTS INSTALLED SAME PROBLEM WHEN LEAVING DEALERSHIP. ON CLOSER INSPECTION TECHNICAN FOUND REAR HEAT INLINE PUMP HAD FAILED INTERNALLY AND HAD PUMPED ANTIFREEZE THROUGH WIRING HARNESS WHICH INTURN WRECKED CRUISE CONTROL, PCM, HEATING AND COOLING CONTROLS. ANTIFREEZE IS CORRSIVE TO COPPER WIRING AND WE DO NOT KNOW HOW FAR THE ANTIFREEZE TRAVELED IN THE DIFFERENT WIRING HARNESS MODULES. DODGE HAS OFFERED TO REPLACE ORIGINAL FAILED INLINE REAR HEAT PUMP BUT WILL NOT PAY LABOR $216.00 DISTRICT MANAGER HAS OFFERED TO GIVE 12 MONTH OR 12,000 MILE WARRANTY BUT WILL NOT GIVE A LONGER WARRANTY ON ELECTRICALL HARNESS EVEN THOUGH HE HAS DETERMINED THIS WILL FIX PROBLEM. BUT NOT REMOVED THE CORROSIVE FROM THE ELECTRICAL HARNESS. TECH WORKING PROBLEM HAS SEE THE SAME PROBLEM BEFORE AT SAME DEALERSHIP ON DURANGO'S

OIL PRESSURE DROPPED, CAR STALLED ON MAJOR INTERSTATE. WE HAD THE CAR TOWED TO OUR FAMILY MECHANIC. HE COULD NOT REPAIR BECAUSE THE DEALER WOULD NOT RELEASE PARTS. WE HAD THE CAR TOWED TO THE DEALER AND THEY TOLD US THAT THERE WAS SLUDGE IN THE ENGINE AND IT NEEDED A NEW ENGINE. THE ENGINE HAS BEEN REPLACED, BUT THE CAR NOW RUNS VERY HOT AND THEY HAVEN'T BEEN ABLE TO SOLVE THIS PROBLEM YET (I'M SURE SLUDGE IS BUILDING UP AGAIN BECAUSE OF THIS). OUR HANDS WERE TIED AND HAD TO HAVE THIS REPAIRED AT THE DEALER. BECAUSE OF THE MILEAGE, THE CAR WAS NOT COVERED UNDER WARRANTY. CHRYSLER REPRESENTATIVE WOULD NOT EVEN GIVE US THE TIME OF DAY

ABOUT 35,000 MILES I HAD THE ADJUSTERS REPAIRED ON THE PASSENGER FRONT OF VEHICLE. AROUND 60,000 MILES THE ADJUSTERS FAILED AND THE SEAT WILL JERK FORWARD ABOUT AN INCH WHILE DOING ANY ACCELERATION, THEN SLIDE BACK ABOUT AN INCH. SOMEWHERE AROUND 70,000 MILES THE FRONT DRIVERS SEAT STARTED ROCKING BACK AND FORTH, LIKE IT WAS NOT BOLTED TO THE FLOOR BOARDS PROPERLY. I HAVE POWER SEATS. I TOOK MY DURANGO IN TO HAVE IT LOOKED AT, AT THE DEALERSHIP. I WAS TOLD THAT THEY HAVE SEEN A COUPLE OF VEHICLES WITH THIS SAME PROBLEM RECENTLY, AND I WAS LUCKY MINE WOULD ONLY COST 1,300 DOLLARS TO REPAIR. OTHER BIGGER VEHICLES COST MORE. IS THERE A RECALL ON THIS PROBLEM, AND WHY IS IT HAPPENING SO OFTEN IN MY VEHICLE, WHEN IT SHOULD NOT HAPPEN AT ALL. WHY SO MUCH MONEY? WHY IS A SAFETY FACTOR NOT PART OF WARRANTY. I HAVE ALWAYS HAD POWER SEATS, THIS IS THE FIRST TIME THEY EVER FAILED. NOT ONCE, BUT TWICE.

KNOWN DAIMLER CHRYSLER ISSUE (ENGINE FAILURE AFTER LOW OIL PRESSURE) HAS OCCURRED ON MY VEHICLE. I AM IN THE 39 MONTH OF A 39 MONTH LEASE AND OUT OF WARRANTY. DEALER WANTS ME TO PAY FOR A NEW MOTOR WHICH WILL COST BETWEEN $5000 AND $8000. *CB

WHILE DRIVING THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. THE DEALER DETERMINED THAT THE BALL JOINTS WORE OUT PREMATURELY. THE DEALER REPLACED THE UPPER ARM AND THE BALL JOINTS. *NM

TRANSMISSION TENDS TO SLIP, BLOWERS FOR THE FRONT PANEL AIR AND HEAT HAVE NOT WORKED FOR ALMOST A YEAR. I WENT TO A LOCAL TIRE STORE TO HAVE RIMS PUT ON MY DURANGO AND TO GET AN ALIGNMENT. THE DEALER WOULD NOT LET ME LEAVE UNLESS I AGREED TO LEAVE THE SUV THERE FOR IMMEDIATE REPAIRS TO THE BEARINGS BALL JOINT TO THE DRIVER SIDE FRONT TIRE. HE STATED HE HAD NEVER SEEN A CASE THAT BAD I HE WAS SURPRISED THE SUV HAD NOT FLIP OVER AND THE WHOLE WHEEL HAD NOT COME OFF. THEY ARE A GOOD DEPENDABLE COMPANY. A LADY THAT WORKS THERE WAS GOING TO GET A DURANGO, BUT AFTER I CAME IN SHE CHANGE HER MIND AND GOT A FORD. NOW MY SUV IS KNOWN AS THE INFAMOUS DURANGO THAT WOULD NOT MAKE IT HOME. THEY MADE BETS THAT I WOULD NOT MAKE IT HOME THAT AFTERNOON WITHOUT THE BEARING GOING OUT. I HAD THEM REPLACED MYSELF THE NEXT DAY AND AN ALIGNMENT STILL DOES HELP THE PULLING TO THE RIGHT. I HAVE HAD 2 ALIGNMENT WITHIN 3 MONTHS. *CB

HAVING PROBLEM WITH REVERSE GEAR. THE CONSUMER WAS UNABLE TO PLACE THE VEHICLE IN REVERSE. DEALER NOTIFIED.*AK THE CONSUMER STATED WHEN THE GEAR WAS PLACED IN REVERSE, THE VEHICLE DID NOT MOVE, IT ONLY REVVED. THE GEAR HAD TO BE PLACED INTO PARK AND THEN REVERSE TO GET THE VEHICLE TO MOVE. THE VEHICLE ALSO WENT INTO NEUTRAL ON ITS OWN WHILE THE CONSUMER WAS DRIVING. *JB *NM

WHEN APPLYING BRAKES FOR A NORMAL STOP BRAKE PEDAL PULSATES AND VEHICLE DOES NOT STOP RELIABLY.*AK

MY VEHICLE IS PULLING TO THE RIGHT ,I TOOK IT TO CURTIS HUGHES DOGE,MANTECA, CALIFORNIA.THOUGHT IT WOULD BE A SIMPLE ALIGNMENT.WHEN I CALLED FOR MY VEHICLE THEY TOLD ME IT NEEDED THE SUSPENTION BALL JOINTS REPLACED. THEY WERE ON BACK ORDER IT WOULD TAKE ABOUT A WEEK TO GET THEM IN. I CALLED BACK WITHIN THE WEEK THE PARTS WERE IN. I TOOK MY DODGE DURANGO IN, LATER THAT AFTERNOON, I PHONED TO SEE IF THE VEHICLE WAS READY TO BE PICKED UP I WAS TOLD THERE IS A PROBLEM WITH THE TRUCKS STEERING. IT WAS ORIGINALLY SAID TO COST $885.00 FOR THE BALL JOINT REPAIR JOB. THE PRICE HAS NOW SHOT UP TO $1800.00 FOR REPAIRS. THE TRUCK ONLY HAS 48000 MILES ON IT. I AM NOW TOLD THAT THESE REPAIRS ARE NOT UNDER WARRANTY. THIS IS SAFETY ISSUE FOR ME. MY VEHICLE IS USEDTO TRANSPORT CHILDREN DAILY,AND IT IS UNFAIR THAT I SHOULD HAVE TO PAY THESE FEE AND VERY COINCIDENTAL THAT THE TRUCK SUDDENLY IS HAVING MAJOR PROBLEMS IMMEDIATELY AFTER THE 36000 MILE WARRANTY HAS PASSED. AROUND CHRISTMAS 2003 THERE WAS A REPORT ON THE NEWS ABOUT RECALLING DODGE DURANGOS. THIS ONE NEEDS TO BE RECALLED AND FIXED CORRECTLY AND NOT AT MY EXPENSE. .