2015 DODGE DURANGO Complaints

VEHICLE ROLLAWAY COMPLAINT. PUT THE VEHICLE IN PARK. EXITED THE RUNNING VEHICLE, CLOSED THE DOOR, AND WALKED IN FRONT OF THE VEHICLE INTO THE GARAGE. THE CAR BEGAN DRIVING FORWARD INTO THE GARAGE AND SLAMMED INTO THE ENTRYWAY OF THE HOME.

REGARDING ODI PE 16-014 OPENED 16 DECEMBER 2016: ONE YEAR AGO (12/29/15) A NEIGHBOR ALERTED ME VIA TEXT TO THE FACT THAT MY VEHICLE WAS IN THE STREET OUTSIDE OUR HOME. I DISCOVERED MY 2015 DURANGO HAD ROLLED BACKWARD APPROXIMATELY 35 FEET COMING TO REST IN THE MIDDLE OF THE STREET. MY FIRST THOUGHT WAS THAT I HAD SOMEHOW FAILED TO PUT THE VEHICLE IN "PARK". HOWEVER, AFTER STARTING THE VEHICLE, I COULD SEE THE ROTARY DIAL CONTROLLING THE TRANSMISSION WAS CLEARLY INDICATED TO BE IN THE "P" POSITION. IT'S WORTH NOTING THAT AT THE TIME OF THE INCIDENT, THE VEHICLE WAS NOT RUNNING AND THE PARKING BRAKE WAS NOT ENGAGED. OBVIOUSLY, HAVING THE VEHICLE ROLL AWAY WAS NO SMALL CONCERN. SO I CONTACTED THE DEALER WHO SOLD ME THE VEHICLE AND WAS ADVISED TO TAKE IT TO A DEALER IN MY COMMUNITY FOR INSPECTION. ACCORDING TO THE SERVICE MANAGER AT THE LOCAL DEALERSHIP THIS WAS THE SECOND RECENT COMPLAINT HE HAD RECEIVED ON THIS SAME ISSUE. ULTIMATELY, THE DEALER INSPECTION TURNED UP NO DISCERNABLE CAUSE. I WAS SUBSEQUENTLY CONTACTED BY THE SM STATING THAT CHRYSLER WAS FLYING A COUPLE OF GUYS UP TO TAKE A LOOK AT BOTH VEHICLES INVOLVED IN THE ROLL-AWAY COMPLAINT. THIS PROCESS ULTIMATELY RESULTED IN MY RECEIPT OF CORRESPONDENCE FROM AN INDIVIDUAL WORKING "SPECIAL INVESTIGATIONS" FOR FCA STATING, IN ESSENCE, THAT MY DURANGO IS "FUNCTIONING AS DESIGNED". A FEW FINAL THOUGHTS: (1) THE SLOPE OF OUR DRIVEWAY IS STANDARD FOR HOMES BUILT ON FLATLAND. AN EYEBALL MEASUREMENT HAS THE RISE AT ABOUT 20" OVER A RUN OF 36'. (2) OUR DURANGO REPLACED A 2004 LINCOLN AVIATOR. THE AVIATOR UTILIZED THE SAME POSITION IN OUR DRIVEWAY FOR SEVERAL YEARS (SANS ENGAGEMENT OF THE PB), YET WE NEVER HAD AN ISSUE WITH IT ROLLING AWAY. MAYBE THIS CAN BE ATTRIBUTED TO DUMB-LUCK. OR, MAYBE IT WAS DESIGNED NOT TO. (3) FORTUNATELY, WE LIVE ON A QUIET STREET. THIS COULD HAVE BEEN REAL BAD.

I READ AN ARTICLE IN USA TODAY THAT THE NHTSAIS INVESTIGATING VEHICLE TRANSMISSIONS THAT USE A ROTARY CONTROL. ABOUT A YEAR AGO, I PULLED INTO THE DRIVEWAY, SHIFTED INTO PARK AND EXITED THE VEHICLE. AS I WAS WALKING DOWN THE DRIVEWAY I TURNED AROUND AND SAW MY CAR BACKING UP INTO THE STREET AND ACROSS THE ROAD WHERE IT STRUCK A BLOCK WALL. I WAS SURE THAT I MUST HAVE NOT FULLY TURNED THE KNOB TO THE PARK POSITION BUT NOW, HAVING READ THIS ARTICLE I AM WONDERING IF IN FACT THERE IS A DEFECT. I HAD NOT ENGAGED THE PARKING BRAKE AND THE VEHICLE WAS STILL RUNNING WHEN THE INCIDENT OCCURRED. *TR

I HAVE EXPECTED UNINTENDED ROLL AWAY ON TWO OCCASIONS. THE TRUCK WAS RUNNING AND PUT IN PARK AND AS I EXITED THE VEHICLE IT ROLLED FORWARD. THE FIRST TIME IT HIT A PARKED CAR, IN A PARKING LOT, NO DAMAGE RESULTED. THE SECOND TIME WAS IN THE DRIVEWAY, I MANGED TO STOP IT WITH OUT INCIDENT. THIS DURANGO IS EQUIPPED WITH THE ELECTRONIC ROTARY SHIFTER.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT BEGAN TO ROLL AWAY AND ROLLED OVER THE DRIVER. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED MAJOR INJURIES TO THE LEFT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE VIN WAS NOT AVAILABLE. UPDATED 02/07/2017*CT *CN

WHILE MY DURANGO WAS IN THE SHOP FOR COMPLAINTS OF FLARE SHIFTING AND OTHER SHIFTING ISSUES MECHANIC PLACED THE DURANGO IN PARK AND EXITED THE VEHICLE LEAVING IT RUNNING. AT THAT TIME IT WAS NOT IN MOTION. IT SUBSEQUENTLY DROVE INTO HIS TOOLBOX DAMAGING THE FRONT BUMPER AND HOOD. THE MECHANIC INSISTS HE DID NOTHING WRONG AND IT JUST HAPPENED. THE VEHICLE WAS IN A DEALERSHIP GARAGE. THERE IS NO POLICE REPORT BECAUSE THE DEALERSHIP IMMEDIATELY SENT THE VEHICLE TO A BODY SHOP. I CONTACTED THE POLICE AND THEY TOLD ME IF THEY DEALERSHIP MADE REPAIRS A REPORT WOULDN'T BE NECESSARY. *TR

2015 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE COMPUTER CONTROL SYSTEM FAILURE ISSUES- LOSS OF CONTROL TO THE SHIFTER MODULE/ TRANSMISSION DAMAGE. *SMD THE CONSUMER STATED THE FAILURE OF THE COMPUTER SYSTEM CONTROLLED SYSTEM AFFECTED THE DRIVABILITY ON THE HIGHWAY. ONE SIGNIFICANT ISSUE RESULTING FROM THE PROBLEM, WAS LOSS OF CONTROL OF THE SHIFTER MODULE. IT RESULTED IN THE TRANSMISSION ABRUPTLY SHIFTING FROM REVERSE INTO PARK WITH POTENTIAL DAMAGE TO THE TRANSMISSION. A DIAGNOSIS REVEALED ALL THE PROBLEMS THE CONSUMER EXPERIENCED, WERE A RESULT OF SHORTED ELECTRICAL WRING. *JB

2015 DODGE DURANGO - WITH NO WARNING RMP'S START TO RACE BUT THE CAR LOSES ALL POWER. DIFFERENT LIGHT ON DASH HAVE COME ON. DEALER HAS HAD THE TRUCK 5 TIMES INCLUDING THE LATEST FOR OVER TO WEEKS. THEY REPROGRAM THE COMPUTER AND TRANSMISSION AND TRY TO SAY ITS FIXED. I REFUSE THE TAKE THE VEHICLE BACK THIS TIME. THIS TRUCK IS A DANGER TO MY FAMILY AND OTHERS ON THE ROAD. IT HAS PUT FAMILY IN DANGEROUS SITUATION MULTIPLY TIMES, INCLUDING WHEN TRYING TO MERGE ONTO THE NEW YORK STATE THRUWAY IN HEAVY TRAFFIC. WE WERE LUCKY THERE WAS A SHOULDER TO ROLL INTO.

VEHICLE LOST ALL ENGINE POWER AND LEFT MY FAMILY ON THE SIDE OF THE BUSY INTERSTATE, HUNDREDS OF MILES FROM HOME. THE DEALER LATER DIAGNOSED IT AS A FUEL PUMP FAILURE. THIS WAS WITH THE HEMI V8 ENGINE.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. AFTER THE CONTACT PARKED THE VEHICLE IN THE DRIVEWAY, REMOVED THE KEY FOB, AND EXITED THE VEHICLE, IT AUTOMATICALLY SHIFTED INTO DRIVE AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS NO WARNING INDICATOR. THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FRONT END OF THE VEHICLE WAS DAMAGED, BUT THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL BACK. THE FAILURE MILEAGE WAS 5,818.