2005 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER BEING SHIFTED INTO NEUTRAL AND TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE CONTROL SENSOR HAD FAILED. THE CONTACT PERSONALLY REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS UNAVAILABLE.

WHEN ACTUATING THE LEFT TURN SIGNAL, THE RIGHT TURN SIGNAL COMES ON. PROBLEM OCCURS FOR A SHORT TIME (A DAY) AND THEN DISAPPEARS. PROBLEM APPEARS INTERMITTENTLY. IF YOU ARE WATCHING TRAFFIC, YOU WILL NOT EVEN NOTICE THE PROBLEM AND THAT YOU ARE SIGNALLING THE WRONG DIRECTION. *TR

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH OVER A POT HOLE, THE LIGHTS ON THE INSTRUMENT PANEL AND THE RADIO FAILED. THE CONTACT STATED THAT HE TAPPED ON THE INSTRUMENT PANEL AND THE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY STATED THAT THE VEHICLE WAS REPAIRED ONCE BEFORE FOR THE SAME FAILURE. THE FAILURE MILEAGE WAS 127,000.

I WANTED TO SHARE WITH YOU MY RECENT EXPERIENCE AT MY LOCAL DODGE DEALER, SPARTANBURG CHRYSLER DODGE JEEP FIRST, I WILL NEVER GO TO SPARTANBURG DODGE AGAIN, FOR ANYTHING. THEY TRIED TO CHARGE ME TO CORRECT A NHTSA RECALL (INSTRUMENT CLUSTER FIRE HAZARD), WHICH THEY DID COMPLETE. MY CLUSTER STILL TELLS ME THERE ARE PROBLEMS WITH 2 SYSTEMS MY VEHICLE DOES NOT HAVE INSTALLED. REGARDING THE 2ND RECALL I HAD THEM ADDRESS (FUEL TANK REPLACEMENT). I BROUGHT ME VEHICLE IN WITH NEARLY A HALF TANK OF GAS, WHEN I PICKED IT UP IT HAD APPROXIMATELY 1/2 GAL. MY ON BOARD COMPUTER TOLD ME I HAD 0 MILES TO EMPTY. I WAS TOLD THEY HAD NO WAY TO TRANSFER THE FUEL FROM THE OLD TANK TO THE NEW, WHICH IS BS. THEY HAVE TO GET THE FUEL OUT OF THE TANK AS IT IS AGAINST THE LAW TO DISPOSE OF THE FUEL, I SUSPECT SOMEONE GOT A FREE FILL UP. IN ADDITION, I HAD THE DEALER HAD MY VEHICLE FOR 4 DAYS AND STILL HAVE NOT RESOLVED THE RECALL. WHEN I CAME TO PICK MY VEHICLE UP THE SECOND TIME, THEY TRIED TO CHARGE ME OVER $100 DOLLARS FOR A "DIAGNOSTIC FEE" FOR RECHECKING THE RECALL ON THE CLUSTER, BUT I LATER FOUND OUT THEY DIDN'T DO ANYTHING AT ALL TO THE CLUSTER THE SECOND TIME. WHEN I TOLD THEM I WOULD NOT PAY FOR THE RECALL TO BE FIXED THEY THREATENED TO KEEP MY VEHICLE, UPON CALLING THE SHERIFF'S OFFICE TO RETRIEVE MY PROPERTY THEY CHANGED THEIR MIND. THEY BROUGHT ME THE KEYS TO MY VEHICLE AND POINTED ME IN THE DIRECTION OF IT. WHEN I FOUND IT, THE BATTERY WAS DEAD FROM A LIGHT LEFT ON, NO ONE CAME TO HELP ME GET THE VEHICLE STARTED. I HAD TO CALL MY WIFE TO COME AND GIVE ME A JUMP START. I WOULD LIKE TO HAVE THIS INSTRUMENT CLUSTER REPLACED AS IT SHOULD HAVE BEEN THE FIRST TIME PER THE RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PLAY IN BOTH UPPER AND LOWER FRONT BALL JOINTS NEEDING NEW CONTROL ARMS. CAUSED CUPPING ON GOOD TIRES AND ALSO AN ALIGNMENT. *TR

AT VARIOUS TIMES FOR NO PARTICULAR REASON, THE VEHICLE SWITCHES IN AND OUT OF 4-WHEEL HIGH AND LOW. THE ISSUE BEGAN WITH IT OFF, THERE WAS A AUDIBLE MECHANICAL SHIFTING COMING FROM WHAT APPEARED TO BE THE TRANSFER CASE. AFTER THAT THE ISSUE BEGAN GETTING WORSE AND WORSE, SEVERAL MECHANICS HAVE LOOKED AT IT AND WERE UNABLE TO IDENTIFY WHAT THE ISSUE WAS. RECENTLY, THE VEHICLE HAS BEGUN SHIFTING INTO NEUTRAL AT 45 MPH+, AT THAT POINT A LOUD METAL GRINDING SOUND BEGINS AND DOES NOT STOP UNTIL THE VEHICLE IS SLOWED TO < 25 MPH WHEN THE VEHICLE SLAMS INTO GEAR, WHICH IS USUALLY 4 WHEEL LOW. THE VEHICLE WILL NO LONGER SHIFT INTO ANY CHOSEN MODE, IT CHOOSES ITS OWN MODE AT RANDOM. AT TIMES IF THE VEHICLE IS STUCK IN 4 WHEEL LOW PUTTING IT INTO NEUTRAL AND THEN INTO REVERSE CAN HELP TO SWITCH THE VEHICLE BACK INTO AWD OR AT LEASE 4 WHEEL HIGH. *TR

I AM HAVING AN ISSUE WITH THE FUEL TANK WHEN I AM FILLING UP THE TRUCK, WHEN FUELING, THE PUMP HANDLE WILL CLICK OFF AND THEN FUEL WILL SHOOT OUT OF THE FUEL TANK ALL OVER THE PLACE. I HAVE NEVER SEEN OR EXPERIENCED THIS ISSUE EVER BEFORE AND IT IS QUITE ALARMING WHEN YOU GAS UP AND END UP COVERED IN GASOLINE NOT TO MENTION THE FACT I AM SPILLING GASOLINE ALL OVER AT THE PUMP, I FEEL THIS IS A LIABILITY BECAUSE OF FUEL SPILLS AND THE FACT IT COULD POTENTIALLY START A FIRE. I HAVE SEEN SEVERAL RECALLS ON THIS ISSUE AND ALSO SEVERAL REVIEWS AS TO CHRYSLER/DODGE NOT HELPING TO REPAIR THE PROBLEM, THIS IS WHY I WAS TOLD TO START HERE WITH A FORMAL COMPLAINT. *TR

WHEN FILLING THE FUEL TANK UP, THE GAS POURS OUT AND GOES EVERYWHERE THE CAR, GROUND, AND ME. *TR

FIRST SIGN OF PROBLEM, WHEN PULLING INTO DRIVEWAY OR PARKING SPOT DOING EITHER A LEFT OR RIGHT HAND TURN, MY 2005 DODGE DURANGO WOULD NOT TURN EVEN AFTER APPLYING MORE GAS THAN USUAL, MY TRUCK ACTUALLY STOPPED AS IF THE BRAKES WERE ENGAGED. THEN, WHILE DRIVING I NOTICED MY 4LO LIGHT COMING ON INTERMITTENTLY, ALSO WHEN I EITHER LOCK OR UNLOCK MY TRUCK WITH THE REMOTE I HEAR A CLICKING SOUND UNDERNEATH THE TRUCK LIKE SOMETHING IS ENGAGING. YOU CAN ALSO HEAR THIS SWITCH SOUND UNDER THE CAR EVEN WHEN THE CAR IS OFF. SEEMS LIKE THE TRANSFER CASE MOTOR IS SWITCHING ON ITS OWN REGARDLESS OF THE VEHICLE BEING ON OR OFF. ALSO SOME SORT OF ELECTRICAL PROBLEMS WHEN IT RAINS... *TR

BEGINNING FRIDAY, JANUARY 31, 2014 IN THE EVENING THE DOME LIGHTS OF MY DURANGO WOULD NOT TURN OFF AFTER THE NORMAL DELAY. WE TRIED SEVERAL THINGS TO SHUT THEM OFF BUT THEY STAYED ON. THE CAR STARTED FINE SATURDAY, FEBRUARY 1, 2014 IN THE MORNING AND I TOOK IT TO RUN ERRANDS. I NOTICED AGAIN THOUGH THE LIGHTS STAYED ON. THAT EVENING WE PARKED THE CAR AS NORMAL IN THE GARAGE. AT ABOUT 3:30 AM SUNDAY, FEBRUARY 2, 2014 WE WERE AWAKENED BY SMOKE IN THE HOUSE. WE FOUND THE HEAVIEST SMOKE IN THE ROOM CONNECTED TO THE GARAGE. WE GOT OUR CHILDREN AND PETS OUT OF THE HOUSE AND CALLED THE FIRE DEPARTMENT. WHEN THEY ARRIVED THE DURANGO WAS ON FIRE. THE ENTIRE INTERIOR BURNED. THERE WAS SUBSTANTIAL DAMAGE TO OUR GARAGE AND SOME DAMAGE TO THE INTERIOR ADJOINING ROOM. THE FIRE INSPECTOR TOLD US THAT THE FIRE ORIGINATED IN THE INTERIOR HEADLINING OF THE DURANGO. STARTING AT THE FRONT BY THE WINDSHIELD AND THEN MOVING TO THE BACK OF THE VEHICLE. THE FIRE DEPARTMENT PUT THE FIRE OUT AND THE VEHICLE WAS TOWED TO A BODY SHOP. *TR