2002 DODGE DURANGO Complaints
View complaints related to 2002 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 410 complaints submitted for the 2002 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 DODGE DURANGO- COOLIDGE , AZ
HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/10313/DODGE/DURANGO/DURANGO-BLOWER-MOTOR-RESISTOR-PACK-HARNESS-PLUG-MELTING THIS HAS BEEN HAPPENING, I TRIED TO GET DEALER TO FIX THE PROBLEM WITH THE RESISTOR PACK HARNESS WHILE I WAS STILL UNDER WARRANTY. ATTEMPTING SEVERAL TIME , COMPLAINING ABOUT THE WIRES GETTING TOO HOT . I HAVE REPLACED IT MY SELF ONCE , THIS LAST TIME IT TOO WAS GETTING HOT AND YOU CAN SMELL THE WIRES MELTING . THIS COULD BE A FIRE HAZARD . THIS IS HAPPENING IN MANY OF THE DURANGOS , DIFFERENT YEARS.
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- CHANDLER, TX
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND LOST POWER. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MINUTES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.. .UPDATED 07-16-15 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- SICKLERVILLE, NJ
IT STARTED WITH A SOFT BELL SOUND (E.G.LIKE WHEN YOU OPEN A DOOR), DOORS LOCKING AND UNLOCKING, SMALL LIGHT ON THE 4 X 4 KNOB GOING OFF AND ON, CONSOLE LIGHT TURNING ON AND OFF AND THE 4 X 4 SYSTEM WAS NOT WORKING. ALL ISSUES STARTED A COUPLE OF MONTHS PRIOR TO 1/7/14. IT WAS WORKED ON BY DODGE OF WOODBURY, NJ DURING THE 1/7/14 WEEK. NOW, (5/12/15) THERE IS A BELL SOUND AGAIN ON AND OFF. NOT SURE IF THE 4 X 4 IS WORKING SINCE I'VE HAD NO NEED TO USE IT. HOWEVER, THIS IS AN ELECTRICAL ISSUE THAT IS NOT GOING AWAY FULLY!
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- SICKLERVILLE, NJ
DURING BREAKING, STEERING, AND TURNING, I HEAR A "CLACKING" SOUND AND THERE IS A FEELING OF SOMETHING STICKING. WHEN THE SUV IS PARKED ON MY DRIVE WAY, I RELEASE THE HAND BREAK AND I CAN HEAR A STRONG "CLACK" SOUND. I HAD TIMES WHERE THE BREAKING SYSTEM WAS DIFFICULT TO PRESS. I TOOK THE SUV TO PEP BOYS AND THEIR EVALUATION SHOWS THAT IT NEEDS UPPER AND LOWER BALL JOINTS, FRONT BRAKES, AND SHOCK AND STRUTS. STEERING: TERRIBLE AND EXTREMELY DIFFICULT TO TURN (SUPER HARD TO STEER). SOME PARTS WHERE CHANGED BY PEP BOYS IN AN "URGENT" SITUATION. THE STEERING "BEARINGS" ?(A PART THAT GOES FROM THE STEERING WHEEL DOWN TO THE MOTOR) WAS CHANGED. (I HAVE A COPY OF THE WORK DONE).
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- WESTLAND, MI
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT REPLACED THE CRANKSHAFT POSITION SENSOR, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 187,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2002 DODGE DURANGO- WESTLAND, MI
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- YPSILANTI, MI
WAS DRIVING DOWN WAYNE ROAD WHEN SUDDENLY MY CAR STARTED SLOWING DOWN EVERYTHING SEEM TO BE WORKING EXCEPT THE GAS PADDLE. I HAD MY FEET ON GAS BUT IT WAS NOT RESPONDING I QUICKLY PULLED TO THE RIGHT AS IT WAS HARD TO TURN STEERING WHEEL. IT WAS CARS BEHIND ME AND IT WAS SCARY KNOWING SOMEONE COULD HIT ME . I CALLED MY HUSBAND AND HE CAME THOUGHT HE COULD JUST GIVE ME A JUMP BUT HE SAID ITS NOTHING WRONG WITH BATTERY. IT LOOKS LIKE IM NOT GETTING ANY GAS. IT WONT TURN OVER SO HE PUSHED ME IN THE MALL. UNTIL I GET OFF FROM WORK. I WAS BLESSED THAT IT HAPPEN TO DO THAT ON THE DAY HE WAS OFF BECAUSE I JUST STARTED A NEW JOB AND I DIDN'T NEED TO MISS A DAY AS SOON AS I START WORKING. I ALSO READ MANY SIMILAR COMPLAINTS ON THIS IS. THIS SHOULD BE TAKEN CARE OF AND FAST. I THANK THE LORD FOR WATCHING OVER ME IN TRIAL MOMENTS. *TR
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- PALMDALE, CA
THE BRAKING SYSTEM HAS ALWAYS HAD A PROBLEM "SKIPPING" EVEN AFTER MULTIPLE REPAIRS - REPLACING BRAKES, ROTORS, BRAKE BOOSTER, MASTER CYLINDER, HUBS AND WHEEL BEARINGS. IF I HAVE TO COME TO A "SHORT STOP" THE TRUCK SKIPS LIKE IT TRIES TO STOP, LETS GO, THEN TRIES TO STOP AGAIN. IT HAPPENS ABOUT 3-4 TIMES BEFORE IT ACTUALLY COMES TO A COMPLETE STOP! I THINK IT IS RELATED TO THE DURANGO'S. I HAD ANOTHER MODEL YEARS AGO (1999) AND THE SAME THING HAPPENED. I DIDN'T REALIZE UNTIL HAVING THE SAME TROUBLE WITH THE 2002 MODEL IT WAS PROBABLY RELATED TO THE MODEL OF THE VEHICLE OR MAYBE DODGE IN GENERAL. I WAS ACTUALLY IN 2 VERY MINOR ACCIDENTS DUE TO THIS. ONCE IN EACH VEHICLE. AFTER THE LAST ROUND OF REPAIRS ALL SEEMED GREAT, BUT IT JUST NEVER LASTS! *TR
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- DUSON, IL
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THE PARK POSITION. THE CONTACT HAD SHIFT INTO NEUTRAL AND PARK ON A FLAT SURFACE SINCE OTHERWISE IT WOULD ROLL AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- BAY CITY , TX
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE SHIFT LEVER BECAME STUCK IN AND OUT OF THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS AWAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE