2000 DODGE DURANGO Complaints

WHILE DRIVING CONSUMER HEARD A THUMPING SOUND COMING FROM THE FRONT END. DEALERSHIP SERVICED THE TRUCK AND WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK

CONSUME RCOMPLAINED ABOUT TA BALL JOINT PROBLEM. WHILE DRIVING AT 25 MPH RIGHT FRONT WHEEL ASSEMBLY DETACHED, AND ROLLED AWAY INTO A RIVER. *AK

WHILE TRAVELING 40 MPH CONSUMER NOTICED LOOSENESS IN STEERING AND HANDLING ROUGHLY IN A SITUATION, CONSUMER TRIED TO AVOID HITTING AN ELK, BUT COULDN'T DUE TO ERRATIC OPERATION OF THE STEERING. DRIVER LOST CONTROL AND RAN OFF THE ROAD, CRASHING. AFTER THE TRUCK WAS SERVICED CONSUMER WAS TOLD THE BALL BEARINGS NEEDED REPLACEMENT.*AK

WHILE TRAVELING OVER POTHOLES OR ROUGH PAVEMENT CONSUMER HEARD FRONT END NOISE. THE CONSUMER HAD VEHICLE SERVICED, AND WAS INFORMED THAT TWO UPPER AND ONE LOWER BALL JOINT NEEDED REPLACEMENT.*AK

WHEN I HEARD ON TV THAT THE 2000 DURANGO COULD HAVE DEFECTIVE BALL JOINTS, I HAD MY DURANGO CHECKED. THE LEFT BALL JOINT HAD A CHUNK MISSING, AND IN THE WORDS OF A REPAIRMAN, THE WHEEL COULD COME OFF IF I HIT A HOLE OR BUMP ON A HIGHWAY. THE RIGHT BALL JOINT WAS ALSO DAMAGED. I HAD BOTH BALL JOINTS REPLACED AT THE DEALERSHIP WHERE I PURCHASED THE CAR. MY CAR HAS 59,000 MILES ON IT; IT HAS BEEN DRIVEN ON HIGHWAYS, PAVED ROADS, AND STREETS--NEVER OFF ROAD. I BELIEVE THESE BALL JOINTS WERE DEFECTIVE WHEN INSTALLED AND AM CONCERNED FOR MY OWN AND OTHERS SAFETY, PARTICULARLY SINCE MY CAR GAVE NO WARNING SIGNS SUCH AS NOISE OF DIFFICULTY IN STEERING TO INDICATE SOMETHING WAS WRONG.*AK

DEALERSHIP REFUSED TO PERFORM A FRONT END ALIGNMENT BECAUSE THE UPPER AND LOWER BALL JOINTS WERE BAD. *AK

DRIVER HEARD A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. UPON INSPECTION OF VEHICLE MECHANIC DETERMINED THAT FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

WHILE DRIVING 50 MPH VEHICLE VIBRATED IN THE FRONT. CONSUMER TOOK VEHICLE TO THE DEALERSHIP. *AK

WHEN DRIVING AT AN UNETERMINED SPEED CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT RIGHT UPPER BALL JOINTS FAILED. *AK

DRIVER HEARD NOISE COMING FROM THE FRONT PASSENGER SIDE. DEALER SUGGESTED THAT BALL JOINTS NEED TO BE REPLACED. *AK