2000 DODGE DURANGO Complaints

ENGINE MUST BE REPLACED DUE TO SLUDGE BUILD UP. MANUFACTURER WILL NOT COVER REPAIR EXPENSES. *AK

WHILE COMING HOME FROM VACATION IN VERMONT IN OUR 2000 DODGE DURANGO THE CHECK GAUGE LIGHT CAME ON AND THE OIL PRESSURE LIGHT DROPPED TO 0. WE IMMEDIALTY PULLED OVER AND CHECKED THE OIL AND IT WAS FULL. MY HUSBAND HAD JUST CHANGED THE OIL A WEEK EARLIER. WE STARTED THE CAR AGAIN AND EVERYTHING WENT BACK TO NORMAL FOR A MILE OR TWO WHEN NOW THE OIL PRESSURE WAS JUMPING UP AND DOWN. WE PULLED THE CAR OVER IMMEDIATLY AND CALLED FOR A TOW TRUCK AFTER 2 HOURS IN THE COLD WE HAD THE CAR TOWED TO A DEALER IN VERMONT. WHERE ARE CAR STILL IS. WE WERE TOLD THERE WAS SLUDGE BUILD UP AND THE OIL PUMP NEEDED TO BE REPLACED. THEN AFTER FURTHER REVIEW WE NEED A NEW ENGINE OR THEY COULD PATHC IT TOGETHER WITH NO GUARRENTY WE WILL NOT NEED A NEW ENGINE IN THE FUTURE. I DID SOME INVESTIGATING AND FOUND THIS IS A REOCCURING PROBLEM WITH THIS VEHICLE. DAIMLERCHRYSLER WOULD DO NOTHING FOR US AND BLAMED IT ON NEGLECT. MY HUSBAND DOES REGULAR MAINTENANCE ON THE VEHICLE AND IT IS IN EXCELLENT CONDITION. THIS VEHICLE IS ONLY 3 1/2 YEARS OLD WITH 67,000 MILES. I'M FURIOUS THAT DODGE IS AWARE OF THE PROBLEM AND IS SELLING THIS VEHICLE TO CONSUMERS.*AK

TOOK VEHICLE TO MECHANIC TO HAVE WHEELS REALIGNED. WHEELS WEREN'T REALIGNED BECAUSE UPPER BALL JOINT WAS SO BAD MECHANIC ADVISED CONSUMER HAVE IT REPLACED. (NAR) *LA *CB

AFTER FEELING A HEAVY VIBRATION IN MY BRAKE PEDAL, I TOOK MY 2000 DURANGO IN TO HAVE THE BRAKES INSPECTED. I WAS INFORMED THAT AFTER ONLY 3 YEARS AND 31,000 MILES, THE FRONT ROTORS WERE WARPED BEYOND REPAIR AND NEEDED TO BE REPLACED YET MY BRAKE PADS WERE STILL IN GOOD CONDITION. THE NON-DODGE DEALER MECHANIC NOTED THAT WHILE THIS WAS VERY ATYPICAL OF STANDARD BRAKE WEAR, HE HAD SERVICE NUMEROUS DURANGOS AND DAKOTAS WITH THE SAME PROBLEM.*AK

WITHOUT WARNING, THE PASSENGER SIDE FRONT WHEEL FELL OFF OF MY 2000 DODGE DURANGO WHILE MAKING A RIGHT TURN AND TRAVELING AT APPROXIMATELY 5 MPH. THE VEHICLE HAS ONLY 40,000 MILES AND THE FAILURE WAS CAUSED BY A SEPARATION OF THE UPPER BALL JOINT. THE FAILURE CAUSED DAMAGE TO THE LOWER BALL JOINT, THE TIE ROD, THE FRONT AXLE, THE BRAKE LINE, THE WHEEL AND THE TIRE. THE INCIDENT OCCURRED WHILE I WAS DRIVING WITH MY 4 YEAR OLD DAUGHTER AND 1 YEAR OLD SON IN THE CAR. WE WERE 1/4 MILE FROM TAKING A RAMP TO THE RIGHT AND ENTERING A 65 MPH EXPRESSWAY. I COULD HAVE LOST ONE OR BOTH OF MY CHILDREN TODAY DUE TO CHRYSLER'S NEGLIGENCE.*AK *NM EA03-023

TRANSMISSION ON 2000 DODGE DURANGO WOULD NOT SHIFT FROM 1 TO 2. TOOK TO SHOP AND SECOND GEAR IS COMPLETELY GONE. TRANSMISSION FAIURE AT 50000 MILES.*AK

WAS MAKING A SHARP TURN CONSUMER NOTICED THAT VEHICLE WAS NOT RIDDING SMOOTHLY. AFTER BEING INSPECTED BY MECHANIC, CONSUMER WAS TOLD THAT THE BALL JOINTS NEEDED REPLACEMENT. *AK *MR

WHILE DRIVING AT 60 MPH THE CONSUMER NOTICED THAT VEHICLE LOST OIL PRESSURE, WOULD SHAKE, AND STALL. THE VEHICLE WAS TOWED TO THE DEALER, AND THE MECHANIC DETERMINED THAT ENGINE DIED DUE TO POOR MAINTENANCE. *AK THE DEALER NEVER TOOK APART THE MOTOR, ONLY THE FUEL INJECTOR AND SPARK PLUGS. THE VEHICLE WAS IN FOR A CRANK SENSOR REPAIR A WEEK OR TWO BEFORE THE OIL PUMP PROBLEM OCCURRED. *SC

LEFT FRONT BALL JOINT WORE OUT AT 70,000 MILES. STARTED AT 50,000 MILES. ALOT OF CLUNKING WHEN TURNING.*AK

I AM WRITING MORE THAN ANYTHING TO FIND OUT IF THERE HAS BEEN ANY PROGRESS IN THE INVESTIGATION INTO THE UPPER BALL JOINT ISSUE WITH 1998-2002 DODGE DURANGOS. I JUST RECENTLY PURCHASED A 2000 DODGE DURANGO WITH 37,000 MILES ON IT AND LUCKILY I HAVE NOT HAD ANY PROBLEMS WITH IT, HOWEVER MY BOSS OWNS A 1999 DODGE DURANGO WHICH HAD A LITTLE OVER 50,000 MILES ON THE ODOMETER WHICH REQUIRED THE UPPER BALL JOINT ASSEMBLY BE REPLACED AS IT WOULD "PROBABLY NOT BE ABLE TO WITHSTAND ONE MORE STRONG JOLT" AS THE DEALER REPAIR TECHNICIAN EXPLAINED TO HIM. I AM CONCERNED THAT IF THIS IS AS SERIOUS AS WAS REPORTED ON CBS IN OCTOBER, WHY HAS THERE NOT BEEN MORE NEWS ABOUT THE ONGOING INVESTIGATION? IS DAIMLER CHRYSLER BEING REQUIRED TO PROVIDE DOCUMENTATION OF UPPER BALL JOINT REPAIRS THEY HAVE PERFORMED ON THESE VEHICLES WHERE THE JOINT HAS PREMATURELY WORN OUT? FROM WHAT MY BOSS TOLD ME WHEN I BOUGHT MY DURANGO, THE DEALER TOLD HIM THAT THEY HAVE HAD A LARGE NUMBER OF TRUCKS COMING IN WITH THIS VERY SAME ISSUE. I JUST LOOKED AT THE DOCUMENTATION YOU HAVE REGARDING THIS PROBLEM AND YOU ONLY LIST APPROXIMATELY 25 DOCUMENTED CASES. HOW CAN THIS BE? ESPECIALLY IF THE DEALERSHIP SAID TO MY BOSS THAT THEY SEE THIS ALL THE TIME? I TRANSPORT TWO SMALL CHILDREN IN MY TRUCK, MY CHILDREN AND I AM CONCERNED THAT IF THERE IS A POTENTIAL FOR A PROBLEM, OR A SAFETY RISK, WHY HAS THE NHTSA NOT BEEN MORE AGGRESSIVE WITH DAIMLER CHRYSLER? I LOVE MY TRUCK AND WOULD REALLY LIKE TO SEE DAIMLER CHRYSLER BE FORTHCOMING ABOUT THIS ISSUE AND DO SOMETHING ABOUT THIS, EVEN IF IT IS EXTENDING THE VEHICLE WARRANTY TO COVER REPAIRS ON THIS ISSUE SHOULD IT BECOME NECESSARY. I WROTE AN EMAIL TO DAIMLER CHRYSLER RIGHT AFTER I HEARD ABOUT THIS ISSUE AND THEIR RESPONSE WAS A FORM LETTER BASICALLY REITERATING THEIR POSITION AS STATED IN THE CBS NEWS ARTICLE. PLEASE TELL DAIMLER CHRYSLER THAT THEY NEED TO DO SOMETHING TO REMEDY THIS SITUATION.