2016 DODGE DURANGO Complaints

WHILE AT A STOP LIGHT, THE ENGINE SHUT DOWN COMPLETELY. I HAD TO SHIFT TO PARK AND RESTART THE TRUCK, THEN SHIFT TO DRIVE. THIS HAPPENED AT LEAST TWICE.

THE LED RACE TRACK STYLE LIGHT BARS, WHICH ARE THE TAILLIGHTS FOR DODGE VEHICLES EQUIPPED WITH THEM, ARE DEFECTIVE IN DESIGN; SUCH THAT THEY ARE NOT SEALED PROPERLY TO PREVENT WATER INTRUSION. THE LED LIGHT BARS ALLOW WATER TO POOL IN THE BOTTOM OF THEM CAUSING THE LIGHTS TO GO OUT. NEEDLESS TO SAY, SINCE THIS IS THE TAILLIGHT SYSTEM FOR THE VEHICLE, IT POSES A GRAVE SAFETY RISK. ADDITIONALLY, DODGE DOES NOT CONSIDER 'SEALS' PART OF THEIR WARRANTY COVERAGE WHEN YOU TRY TO HAVE IT REPAIRED THROUGH THAT CHANNEL. I WOULD THINK DRIVING AROUND WITH DEFECTIVE WATER LEAKING AND SOON TO BE MALFUNCTIONING TAILLIGHTS WOULD BE A BIGGER SAFETY RISK IN THE EYES OF DODGE; HOWEVER, THEY SEEM TO THINK TELLING ME THEY CAN ORDER ME A NEW ONE FOR $1,200 WHEN IT LEFT THE FACTORY DEFECTIVE IN DESIGN IS AN APPROPRIATE REMEDY.

THE RACETRACK LED LIGHTING ON THE BACK OF THE VEHICLE KEEPS BURNING OUT. THE LIGHT ASSEMBLY HOLDS WATER AND IT JUST POOLS UP INSIDE THE PLASTIC ASSEMBLY, EVENTUALLY BURNING THE LED'S OUT. HAVE HAD REPLACED WHILE UNDER WARRANTY, PROBLEM OCCURRED ALMOST IMMEDIATELY AGAIN. NO LONGER UNDER WARRANTY, AND NOW RESPONSIBLE FOR THE REPAIR, DEALER KNOWS ITS AN ISSUE.

CENTER SECTION OF REAR VEHICLE LIGHTING FAILED. LEAVING INADEQUATE REAR LIGHTS.

I WAS DRIVING HOME FROM THE STORE ON DEC 8TH 2019. WHEN I WENT TO MAKE A LEFT ONTO MY STREET, MY WHEEL LOCKED UP AND I HIT THE CURB AT A LOW RATE OF SPEED. A WARNING CAME ON THAT SAID "POWER STEERING UNAVAILABLE" (SEE PICTURE)

WATER LEAKS INTO AND POOLS IN REAR TAIL LIGHTS/BRAKE LIGHT CAUSING THEM TO FAIL. RESEARCH HAS FOUND THIS TO BE A COMMON PROBLEM.

MY LED TAILLIGHTS KEEP GETTING WATER INSIDE THEM CAUSING THE LIGHTS TO SLOWLY GO OUT. THIS WILL CAUSE A SAFETY ISSUE OVER TIME. ALSO WILL CAUSE AN ACCIDENT. I FEEL THAT DODGE DIDN'T DO A GOOD JOB AT SEALING THE LIGHTS. BY LOOKING AT THE PICTURES YOU WILL SEE WHAT I MEAN BY THE WATER. I HAVE DRAINED THE WATER SEVERAL TIMES BY REMOVING A BOLT.

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE SERVICE POWER STEERING, SERVICE ELECTRIC STABILITY, AND CONTROL SERVICE AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO PLACE THE GEAR IN PARK, BUT IT DID NOT RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO MOSS MOTOR COMPANY (1000 S CEDAR AVE, SOUTH PITTSBURG, TN 37380, (423) 837-7114), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE AND WERE STILL WORKING ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT MENTIONED THAT THE STABILITY CONTROL SYSTEM WAS UPDATED APPROXIMATELY A YEAR AGO AT THE SAME DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.*DT CONSUMER STATED VEHICLE WAS CONSIDERED A LEMON. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

I TOOK MY 2016 DODGE DURANGO TO AN INDEPENDENT GARAGE (NO LONGER UNDER WARRANTY) BECAUSE THE BOOSTER DEVELOPED A VACUUM LEAK INSIDE UNDER THE DASH. AFTER REMOVAL, WE FOUND THE BOOSTER WAS FILLED WITH WATER. I FOUND A RECALL FOR EARLIER YEAR DODGE DURANGOS FROM 2011-2014 WITH A SIMILAR ISSUE (SAFETY RECALL T59 / NHTSA 17V-572), AND THE FIX WAS TO INSTALL A SHIELD TO PROTECT WATER FROM ENTERING. MY BOOSTER ALREADY HAD THIS SHIELD AND WAS INSTALLED CORRECTLY, YET IT STILL FILLED WITH WATER. I PURCHASED THIS VEHICLE USED IN AUGUST 2019, SO I HAVE NO SERVICE HISTORY AVAILABLE. IN ADDITION TO THE PICTURES, I ALSO TOOK A VIDEO SHOWING THE WATER, PLEASE SEE THIS LINK: HTTPS://YOUTU.BE/5BD3JWUNFE4

THE RACING TAILLIGHTS ARE NOT SEALED WELL ENOUGH. WATER IS GETTING INTO THE LIGHT. IT WILL CAUSE PART OF LIGHT TO GO OUT.