2005 DODGE DURANGO Complaints

MY 2005 DODGE DURANGO HAS BEEN SPITTING BACK FUEL EVERY TIME I REFUEL FOR THE LAST 5-6 MONTHS. I TOOK IT TO A LOCAL DODGE DEALER FOR 90K SERVICE & ASKED THEM TO CHECK OUT WHAT WAS CAUSING THE PROBLEM. SERVICE MANAGER CALLED ME & I WAS TOLD I NEEDED TO REPLACE THE GAS TANK FOR OVER $700. I DID NOT AUTHORIZE THE WORK. THERE WAS NO MENTION OF THE RECALL OR ANY OTHER COMPLAINTS ABOUT THIS PROBLEM. I HUNG UP & GOT ONLINE. AFTER A FEW MINUTES OF SEARCHING THE INTERNET I SEE THIS IS A SERIOUS ISSUE & I AM NOT ALONE. IT SEEMS TO ME A RECALL OF ONLY A SMALL NUMBER OF THE EFFECTED VEHICLES IS NO SOLUTION. I INTEND TO CONTACT DODGE & COMPLAIN. *TR

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL TANK COULD NOT BE FILLED TO CAPACITY AND FUEL WOULD BE SPEWED FROM THE FILLER NECK WHEN ATTEMPTING TO DO SO. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 10/06/11 *BF UPDATED 12/13/11

WHEN FILLING THE GAS TANK WITH GASOLINE THE GAS SPITS BACK UP OUT OF THE GAS TANK FILLER TUBE AND ALL OVER THE PERSON FILLING UP THE GAS TANK. THE DODGE DURANGO HAS BEEN RECALLED FOR THIS EXACT SAME PROBLEM ON FEB 1, 2005 NHTSA CAMPAIGN NUMBER: 05V034000. AFTER NUMEROUS COMPLAINTS CHRYSLER ON JAN 6, 2009 NHTSA CAMPAIGN NUMBER: 09V003000 EXPANDED THE RECALL AND REPORTED TO THE NHTSA THAT THE PROBLEM WAS FIXED IN PRODUCTION AND THE NHTSA CLOSED THE CASE. WELL, CHRYSLER DID NOT FIX THE PROBLEM OR THE FIX HAS FAILED. MY DURANGO WAS PRODUCED AFTER THE LATEST RECALL ENDING DATE AND HAS THE EXACT SAME PROBLEM. I HAVE TAKEN MY DURANGO TO THE DEALER ON SEPT 14, 2011 AFTER REPORTING THE PROBLEM TO CHRYSLER (CASE NUMBER 21324740). THE DEALER CONFIRMED THE PROBLEM. CHRYSLER OFFERED TO REPLACE THE GAS TANK FOR $200.00. I DECLINED THE OFFER BECAUSE I BELIEVE THE RECALL SHOULD BE EXPANDED. THIS IS A SERIOUS LIFE / SAFETY ISSUE AND SHOULD BE BROUGHT TO LIGHT! *TR

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT FUEL SPILLED OUT OF THE FUEL TANK WHENEVER IT WAS ADDED TO THE FUEL TANK. THE CONTACT ALSO NOTICED NHTSA RECALL CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM, GASOLINE TANK: ASSEMBLY), BUT THE MANUFACTURER STATED THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE IS 130,000. UPDATED 11/17/11 *BF UPDATED 11/23/11

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT FUEL WOULD ESCAPE THROUGH THE FILLER NECK AT THE END OF REFUELING. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) BUT THE FAILURE PERSISTED. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 95,000.

NHTSA ACTION NUMBER RQ08005: INV. CLOSED 9 JAN 09 THE SPIT BACK PROBLEM CONTINUED IN THE FIELD FOR VEHICLES BUILT FROM MID-OCTOBER THROUGH THE END OF NOVEMBER. CHRYSLER REPORTED PROCESS MODIFICATIONS WERE IMPLEMENTED ON 11/24/04 TO ADDRESS SPIT BACK PROBLEMS AND BELIEVES THESE PROCESS CHANGES WOULD HAVE BEEN INCORPORATED IN ALL VEHICLES BUILT AT THE ASSEMBLY PLANT AS OF 11/30/04. IN THE TWO PLUS YEARS SINCE THE INVESTIGATION WAS CLOSED, THE NETS HAS RECEIVED OVER 300 COMPLAINTS PERTAINING TO THE ISSUE THAT WAS SUPPOSEDLY CORRECTED BY THE EXPANDED RECALL. NEARLY ALL OF THESE COMPLAINTS STATED THAT THE VEHICLE WITH THE PROBLEM WAS NOT INCLUDED IN THE RECALL. PLEASE RE-OPEN THE INVESTIGATION! THE INVESTIGATION WAS CLOSED BASED ON A "BELIEF" WITHOUT CHECKING THE VERACITY OF THE CLAIM MADE BY CHRYSLER! THE SPIT-BACK PROBLEM IS STILL A PROBLEM- CHRYSLER KNOWS IT, OTHERWISE THEY WOULDN'T HAVE BEEN SO QUICK TO MAKE ME AN OFFER BECAUSE THEY'RE CONCERNED ABOUT THE SAFETY OF MY FAMILY. INCIDENTALLY, MY 2005 DURANGO WAS MANUFACTURED IN FEB OF 2005 MAKING IT OBVIOUS THAT THE "PROCESS MODIFICATIONS" WERE NOT INCORPORATED IN ALL VEHICLES AND THE SUPPLIER OF THE FUEL TANKS ACTUALLY DID NOT MAKE THE STATED MANUFACTURING CHANGE. MY RECOMMENDATION: EXPAND THE RECALL TO ANY 2005 DURANGO EXPERIENCING THE KNOWN SAFETY ISSUE RELATED TO THE FUEL SPIT BACK PROBLEM. UNLESS OF COURSE, CHRYSLER IS LEVERAGING RISK VS. COST OF AN EXPANDED RECALL AND WEIGHING THE ODDS THAT THE NETS WILL JUST LET THIS ONE SLIDE. PLEASE ADVISE. DEAR CUSTOMER: CASE #: 21232269 VIN: [XXX] VEHICLE DESCRIPTION: DODGE DURANGO LIMITED 4X4 SPORT UTILITY 4-DOOR PARTS: $729.00 LABOR: $260.47 TOTAL: $989.47 CO-PAY = $350.00 VEHICLE IS NOT COVERED UNDER RECALL BECAUSE VIN DOES NOT FALL UNDER RECALL AND RECALLS ARE VIN SPECIFIC. SINCERELY, SAM CUSTOMER CARE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

DRIVING IN MY NEIGHBORHOOD AT 35 MPH AND THE ENGINE TURNED OFF COMPLETELY! I COASTED TO A FULL STOP, TURNED OFF THE IGNITION...WAITED 10 SECONDS AND THEN TURNED THE IGNITION BACK ON AND DROVE OFF. VEHICLE ALSO FEELS VERY SLUGGISH ESPECIALLY DRIVING OVER 55 MPH. YOU MUST REALLY PUSH THE PEDAL DOWN TO ACCELERATE. ENGINE SHUTTING OFF IS SOOOO DANGEROUS. GOD FOR BID THIS WILL HAPPEN WHEN IM DRIVING WITH MY CHILDREN IN THE CAR WHILE ON THE FREEWAY!!! *TR

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT FUEL WOULD SPILL FROM THE FUEL TANK WHEN FULL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM GASOLINE: STORAGE TANK ASSEMBLY) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 129,000.

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT WHILE REFUELING, FUEL WOULD LEAK OUT FROM THE FILLER NECK AND SPILL ONTO THE GROUND. THE VEHICLE WAS INSPECTED BY THE OWNER AND HE NOTICED THAT THE VALVE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE. UPDATED 09/28/2011 *LN *TR

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO REFUEL THE VEHICLE, GASOLINE WOULD SPILL BACK OUT FROM THE FILLER NECK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 89,311. THE FAILURE MILEAGE WAS UNKNOWN.