2018 DODGE DURANGO Complaints

My racetrack light in back has blown LEDs due water getting inside. I’m to the entire light and back up camera needs replacement. It’s a major issue according to other owners who have the same problem.

I bought this car, brand new off the dealer and it has been in perfect shape until 120,000 miles. All of a sudden the check engine light comes in and turns out it was the head gasket!! 5 years old, hasn't needed a thing and the mechanic tells me I need a new engine!? What good is it if I buy a brand new car and take perfect care of it all to end up with the engine going to [XXX]. I have heard other people saying the same thing with their 3.6l pentastar engine. AT 120K...I don't see that being a coincidence if it keeps happening with the SAME engine at the SAME AMOUNT OF MILES. There is definitely a problem here. P.s won't let me upload documents on the mechanics diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle tail light housings (3ea) are not adequately sealed and protected from the elements and allow water/debris to intrude. Water accumulation has caused dimming and shorting of lights. Dodge customer service was contacted and stated they are not currently and will not warranty repair.

Center tail light failure in the lift gate. On further inspection all tail lights have water intrusion. Obviously tail/brake light failure is a safety hazard, especially at night. Dodge not owning the problem and the repair parts are extremely hard to find.

The Radio is flashing a message and beeping asking me if I want to reset the clock. Reverse backup doesn’t work when this is happening and it is a huge distraction while driving.

My radio is malfunctioning turns on and off whenever it presses buttons on it’s own like to change the radio, change the climate and it’s blank or screen black the entire time it switches from Bluetooth to radio or vice versa

My car randomly won’t start could be due to one of the 4 recalls for my make and model I would like have this investigated

I noticed a small air bubble appear on screen. Thought nothing of it until my screen started taping on things on its own. Changing the air, calling random people, changing the radio station, folds down the headrest for the back seats and exiting out of my maps for directions. This is know as ghost touches. I’ve spoke to multiple people who have had the same problems with their durangos. This is very very distracting.

My touchscreen is malfunctioning. It does what it wants when it wants. Example- it makes my headrest flip up and down Turns the radio stations Turns the heat/air on/off Turns the heated/cooling seats on/off Backup camera doesn’t work half the time I backed into a dirt embankment and cracked my rear bumper because the backup camera wasn’t working at that time Navigation doesn’t work half the time Volume works when it wants Can’t change radio stations sometimes

While on my way to an appointment it was raining and I noticed my car wasn't handling the water on the road like it usually did. It was pulling to one side or jumping around when it hit shallow water. I turned the traction control off and then back on and that seemed to make a difference. That night I got on NHTSA and searched for recalls with my VIN number. While other 2018 Durango's had recalls on the ESP it said mine wasn't one on them. About a week later it had been storming all night and I was on my way to work the next morning when I come around a curve to deep flowing water covering the road for approx. 30 yards before a small break and then a thin flowing of water for approx. 20 feet which I didn't see because it was still raining. When I hit the deep water it pulled me towards the right ditch, I was able to keep from going in the ditch but it was a constant fight until I was through the puddle. After the first puddle let go of my vehicle there was just enough time for me to feel relieved I had made it through it before I hit the shallow water and my car hydroplaned darting left, entering the ditch, ramping the side of a driveway and going airborne between two trees before coming down on it's front end and sliding 30 feet to a stop. The emergency contact system spoke asking who to contact but none of my ICE was displayed. Thankfully I was wearing my seatbelt although the tensioner didn't lock the belt in place like it should in the event of an accident. Also neither front airbag deployed, only the passenger side air curtain deployed. My passenger side mirror was hit by a mailbox as I ramped the driveway so I assumed that is why the side curtain deployed but the accident crushed and partially removed both my front and back bumper so my 2 front air bags should have deployed as well. An accident report was made and my insurance company ruled my car as a totaled. I told them what happened but I am not sure if the inspected the ESP system or not.