2005 DODGE DURANGO Complaints

MY 2005 DODGE DURANGO SPLASHES GAS OUT OF THE TANK WHEN REFUELING. IT HAS BEEN DIAGNOSED BY THE DEALERSHIP AND THE GAS TANK NEEDS TO BE REPLACED. THIS IS AN $1111 REPAIR ON AN ISSUE ADDRESSED IN A LIMITED RECALL. WHY IS MY VEHICLE NOT PART OF THIS RECALL WHEN IT IS HAVING THE RECALL PROBLEM? THIS IS A MAJOR SAFETY ISSUE, GAS SPLASHING OUT OF THE TANK, ONTO THE TRUCK, THE GROUND AND MYSELF. *TR

WHEN FUELING, AS THE TRUCK REACHES A FULL TANK IT WILL SPEW GAS AFTER THE PUMP HAS SHUT OFF. MY VEHICLE WAS INITIALLY INCLUDED IN THE FIRST RECALL, AND MY REPLACED TANK WORKED WELL FOR A FEW YEARS. A FEW MONTHS AGO THE PROBLEM RECURRED AND HAS CONTINUED AT EACH FILL. FOR ME IT'S NOT AN ISSUE BECAUSE I KNOW HOW MUCH I CAN PUT IN BEFORE HITTING FULL. BUT MY WIFE AND I JUST SWITCHED VEHICLES AND IT IS A REAL CONCERN FOR HER. *TR

TL*THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT NOTICED THAT THE BOTTOM OF HER GASOLINE TANK WAS COVERED WITH RUST. THE DEALER ADVISED THE CONTACT TO HAVE IT REPAINTED AND OFFERED NO FURTHER ASSISTANCE SINCE THERE WERE NO RELATED RECALLS. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE EITHER. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000 AND THE FAILURE MILEAGES WAS APPROXIMATELY 65,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2005 DODGE DURANGO. WHILE PARKED THE CONTACT NOTICED THE INTERIOR LIGHTING ON THE VEHICLE WOULD NOT SHUT OFF. THE INTERIOR LIGHTS WERE ILLUMINATED IN THE VEHICLE CONSTANTLY WHILE DRIVING OR PARKED. THE CONTACT STATED THE LIGHTS WOULD TURN OFF INTERMITTENTLY ON THEIR OWN AFTER BEING ILLUMINATED FOR APPROXIMATELY THREE HOURS. THE INTERIOR OF THE VEHICLE ALSO HAD A BURNING SMELL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

2005 DODGE DURANGO. WHEN FILLING AT THE GAS PUMP, FUEL SPLASHES OUT ALL OVER THE GROUND AND ME WHEN IT SHUTS OFF. THIS HAS BEEN HAPPENING SINCE 10K MILES, I JUST PUT UP WITH IT. I FOUND THERE WAS A RECALL, AND I WANT THIS FIXED. NOT SURE WHY I DID NOT RECEIVE A NOTICE. *TR

MY 2005 DODGE DURANGO SPRAYS GAS OUT OF THE GAS TANK EVERYTIME I FILL UP MY CAR. DESPITE THAT FACT THAT THERE IS A OPEN RECALL ON THE FUEL TANK FILTER FOR THE 2005 DODGE DURANGO, CHRYSLER/DODGE SAID THAT MY SUV DOES NOT QUALIFY FOR THE RECALL SINCE IT HAS A DIFFERENT PART NUMBER. THEREFORE, EVEN THOUGH MY CAR EXHIBITS THE EXACT SAME ISSUE AS THE OUTSTANDING RECALL AND ALSO PRESENTS A SIGNIFICANT SAFETY ISSUE CHRYSLER/DODGE IS UNWILLING TO INCLUDE MY SUV AND COUNTLESS OTHERS IN THE RECALL AND INSTEAD IS SAYING THAT I NEED TO FIX THE SAFETY ISSUE AND THE CHARGE IS $1665.00. *TR

SUMMARY: FUEL ESCAPES FROM VEHICLE AT THE END OF REFUELING. CONSEQUENCE: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. REMEDY REQUESTED: HAVE DEALER REPLACE THE FUEL TANK ASSEMBLY FREE OF CHARGE, AS IN THE RECALL OF THE SAME DESCRIPTION FOR OTHER 2005 DODGE DURANGOS - NHTSA CAMPAIGN ID #09V003000, CHRYSLER RECALL #H45. PREVIOUSLY MADE A FEW ATTEMPTS TO GET CHRYSLER DEALER IN BURLINGTON, NJ TO EFFECT REPAIR, BUT CUSTOMER SERVICE MANAGER [XXX]CLAIMED HE COULDN'T DUPLICATE PROBLEM. I WAS NOT WITH THE VEHICLE WHEN HE ALLEGEDLY ATTEMPTED TO DUPLICATE PROBLEM. [XXX] WAS UNTRUTHFUL WHEN I CONFRONTED HIM LAST YEAR ABOUT CHRYSLER CORPORATE KNOWING OF THE PROBLEM AND THAT IT SHOULD BE REPAIRED AT NO CHARGE TO CUSTOMER. NO THAT I'VE FOUND THE NHTSA WEBSITE INFO AND THE H45 RECALL INFO, I MADE ANOTHER ATTEMPT: I CONTACTED CHRYSLER. CASE MANAGER "[XXX]ASSIGNED ME CASE #[XXX] ON APRIL 25, 2011, BUT TOLD ME ON APRIL 28, 2011 THAT I WOULD HAVE TO PAY A COPAY FOR THE REPAIR. I OBJECTED TO A COPAY, AND TOLD HIM THAT I WOULD BE CONTACTING NHTSA. THIS COMPLAINT IS THAT CONTACT. CAN YOU ASSIST ME? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I OWN A 2005 DODGE DURANGO WHICH HAS HAD A FUEL ISSUE FROM THE DAY WE GOT IT. ALMOST EVERY TIME WE FILL THE TANK, GASOLINE CONTINUES TO SPILL OUT OF THE NOZZLE. THIS IS ESPECIALLY NOTICEABLE WHEN WE FILL UP WITH THE OLDER STYLE PUMPS THAT DO NOT HAVE THE PLASTIC SLEEVES ON THEM. MY INVESTIGATION REVEALED A RECALL FOR THE INLET VALVE BUT CHRYSLER/DODGE SAYS MY VIN SERIES IS NOT COVERED. THIS ISSUE OBVIOUSLY ENCOMPASSES MORE VEHICLES THAN THE RECALL INDICATES. CHRYSLER STATED THEY WOULD LOOK INTO THE MATTER BUT I WOULD HAVE TO PAY A 95 DOLLAR DIAGNOSTIC AND IF IT WAS THE FUEL INLET VALVE.. IT WOULD REQUIRE "CUSTOMER PARTICIPATION" TO FIX. THEY ARE WILLING TO ASSIST BUT TELL ME I WILL BE RESPONSIBLE FOR BETWEEN 100 AND 500 DOLLARS OF THE REPAIR COSTS PLUS THE 95 DOLLAR DIAGNOSTIC FEE. I WISH TO ADD MY COMPLAINT TO THE LIST OF INDIVIDUALS WHO HAVE ALREADY COMPLAINED ABOUT THIS VERY CONCERN. DODGE NEEDS TO BE HELD ACCOUNTABLE FOR ALL OF THE VEHICLES EXPERIENCING THIS ISSUE. IT MAKES LITTLE SENSE THAT SOME 2005 DURANGO'S ARE RECALLED BUT MY PARTICULAR ONE IS NOT WHEN THE ISSUE IS THE SAME. PLEASE HELP. *TR

MY DODGE DURANGO 2005, SHUTS OFF PERIODICALLY WHILE DRIVING. THIS IS EXTREMELY DANGEROUS WHEN I HAVE TO DRIVE THIS CRAP WITH MY KIDS IN IT. DODGE IS AWARE OF THIS PROBLEM AND JUST WANTS TO BRUSH EVERYONE OFF. SAYING THEY FOUND NO EVIDENCE OF A PROBLEM, WELL WE ALL CANT BE WRONG. I WILL TELL EVERYONE I KNOW NOT TO EVER BUY A DODGE. AT LEAST FIX THIS PROBLEM DODGE, BECAUSE RIGHT NOW YOUR REPUTATION IS REALLY BAD. I AM SURPRISED DODGE DOESN'T HAVE A LAWSUIT YET. THIS PROBLEM WILL KILL SOMEONE. *TR

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT FUEL BEGAN TO LEAK FROM THE VEHICLE THROUGH THE FUEL FILLER NECK WHILE THE CONTACT WAS REFUELING THE VEHICLE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS REFUELED TO CAPACITY. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 35,000.