2002 DODGE DURANGO Complaints
View complaints related to 2002 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 410 complaints submitted for the 2002 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 DODGE DURANGO- SNELLVILLE, GA
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE COULD NOT BE SHIFTED OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 178,433.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- BROOKLYN, NY
WHILE DRIVING A BURNING ODOR COULD BE DETECTED FROM INSIDE THE CABIN. SO I PULLED OVER TO CHECK THE ENGINE AND NO IMMEDIATE PROBLEM COULD BE SEEN. AFTER DRIVING FOR TWO BLOCKS I NOTICE THAT THE ODOR WAS GETTING STRONGER AND SMOKE WAS COMING FROM THE ENGINE. I PULLED OVER ONCE MORE OPEN THE HOOD. UPON FURTHER INSPECTION I NOTICE FLAME AT THE FIRE WALL WITHIN SECONDS THE WHOLE ENGINE COVERED IN FLAMES. *TR
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- BREMERTON, WA
WHILE STOPPED AT AN INTERSECTION, THE AIR CONDITIONER/HEATER BLOWER MOTOR CEASED TO OPERATE IN ALL RANGES EVEN THOUGH THE A/C WAS ON AND THE COMPRESSOR CLUTCH WAS ENGAGED. ON INSPECTION, IT WAS OBSERVED THAT THE FIRST TWO PINS OF THE RESISTOR BLOCK WERE MELTED AS WAS THEIR CORRESPONDING SOCKETS IN THE PLUG. FURTHER, THE WIRING AT THE PLUG WAS SEVERELY OXIDIZED AND THE INSULATION WAS MELTED BACK. I REPLACED THE PLUG ASSEMBLY AND RESISTOR BLOCK. THE RESISTOR BLOCK HAD BEEN REPLACED THREE YEARS PRIOR WHEN THE LOWEST BLOWER SETTING CEASED TO OPERATE. INTERNET ACCOUNTS OCCUR FREQUENTLY ON THIS ISSUE. THIS CREATES A COLD WEATHER HAZARD AS THE DEFROSTER WILL CEASE TO OPERATE CREATING A DANGEROUS OPERATING CONDITION. TOTAL COST OF REPAIR MATERIALS WAS APPROXIMATELY $125.00. *TR
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- NORTH MANKATO, MN, MN
BEGINNING OCTOBER OF 2010 MY HEATER WENT OUT IN MY 2002 DODGE DURANGO. WE REPLACED THE WIRING HARNESS, THE RESISTER, AND THE BLOWER MOTOR. THE CONNECTION BETWEEN THE RESISTER AND THE WIRING HARNESS, CONTINUES TO MELT THE FIRST TWO PRONGS. IN RESULT THE HEATER SLOWLY GOES OUT ONE SETTING AT A TIME, AS WELL AS NO HEAT, JUST COOL AIR BLOWS IN THE REAR. AFTER REPLACING ALL THREE PARTS IT WORKS FOR ABOUT A MONTH BEFORE EVERYTHING STARTS TO FRY AGAIN. AFTER SPENDING A $100.00/MO FOR REPLACEMENT PARTS AND THE EXPENSE OF SERVICE, I'M EXTREMELY FRUSTRATED AND BROKE. AFTER MUCH RESEARCH ON THE INTERNET I COME TO FIND THAT I AM NOT THE ONLY ONE WITH THIS COMPLAINT. GOING WITHOUT A HEATER OR DEFROST IN THE MIDDLE OF WINTER IN MINNESOTA IS NOT AN OPTION, ESPECIALLY WITH LITTLE CHILDREN AND IT GOES OUT AS YOUR STOPPED AT A LIGHT AND YOUR WINDOW FOGS UP AND CAN'T SEE A THING. I HOPE WITH MUCH CONSIDERATION THAT THIS MATTER COULD BE ATTENDED TOO. *TR
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- SEA CLIFF, NY
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVING 30 MPH. THERE WAS COOLANT LEAKING FROM THE RESERVOIR AND THE TEMPERATURE ERRATICALLY RACED TO HOT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THEY REPLACED THE THERMOSTAT AND THE RADIATOR PRESSURE CAP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 DODGE DURANGO- AUBURN, ME
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING, APPROXIMATELY EIGHT TIMES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING BUT THE MECHANIC WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 114,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- MOSKEGO , WI
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE VEHICLE INTO PARK, BUT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V555000 (COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- FORT ST LUCIE, FL
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT ALL OF THE VEHICLE INTERIOR LIGHTS, THE INSTRUMENT PANEL LIGHTS, THE WINDSHIELD WIPERS AND THE POWER LOCKS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,305.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE DURANGO- HOUSTON, TX
FRONT END MAKES A REALLY BAD NOISE BACKING UP AND THEN GOING FORWARD. SOUNDS AS IF THERE IS A POPPING NOISE GOING ON AND RIPPLING EFFECT SUCH AS..EXAMPLE IF YOU PUT A CLOSE PIN ON A BICYCLE TIRE TO GET IT TO MAKE NOISE. I'VE HAD IT LOOKED AT BY A DEALER AND A GARAGE AND BOTH SEEM TO CANT ANY THING WRONG WITH IT .THIS HAS BEEN GOING ON FOR THE LAST 3 YEARS NOW....CAN IT BE THE BALL JOINTS? *TR
Source: NHTSA WEB SITE -
2002 DODGE DURANGO- HOUSTON, TX
HAD TO MAKE A SUDDEN STOP AND ABS SYSTEM WAS DANGEROUSLY SLOW TO ENGAGE, RELEASE AND RE-ENGAGE. BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND BARELY STOPPED BEFORE HITTING VEHICLE IN FRONT OF ME. HAVE REPLACE ALL CALIPERS AND PADS BOTH FRONT AND BACK. STILL HAVING PROBLEMS ...I DRIVE DAILY BACK AND FORTH TO WORK AND MOST OF THE TIME I HAVE TO START BRAKING WAY BEFORE I GET TO A STOP. *TR
Source: NHTSA WEB SITE