2017 DODGE DURANGO Complaints

Have had ongoing issues with the electrical system since I purchased this vehicle new yet the dealership continued telling me they couldn't find anything until now. My SUV is 5 years old and now all of a sudden needs a new wiring harness.

The suspension rod that lifts and holds the liftgate open snapped at the bolt and broke. The liftgate can only be opened and close manually now. It has fallen on my arm and caused bruises multiple times. I fear it can fall on my head or my children's. I haven't taken it to get repaired as I'm sure it will be costly and money is very tight. I only had this vehicle for 4 years when this happened and it has low mileage. I have read about other Durangos having this same issue.

Water leaking in the race light and now for the third time water is in there again and now the right side is burnt out!

There is a gap between the lift gate lamp and the frame of the vehicle allowing for water build up in the lighting causing for the brake lights to malfunction and go out at random times. Dealer wants to charge 1,500 to replace light but refuses to acknowledge that the issue is cause by the gap between the frame and the light. Constantly have to bleed out water from my brakes until they went out

The rear tailgate lights, which operate in conjunction with the tail lights, fills up with water over time. The water then shorts out the LED lights.

Water is able to leak into the rear hatch “racetrack” tail light by means of a faulty sealing system used on the tail Light across the back hatch. The water then grounds out the break and tail light function as well as numerous other electrical systems (in my case the radio and whole vehicle control system located in the dash). The seal on the light is a non serviceable item and the manufacturer claims the only fix is to replace the entire light at a cost in excess of $1,500.00. The gap in the seal is large enough for insects to enter the light as well, so not at all water tight as a external light should be.

When driving the vehicle there is loss of acceleration and doesn't go faster than 10 miles per hour while I was on the freeway. I had to pull over to a stop on a busy freeway with 4 children and myself a single mother. I was scared that I may be rear ended while on the freeway. I had it towed to the dealer and they said it was the transmission.

The contact owns a 2017 Dodge Durango. The contact stated that while driving, the vehicle stalled while utilizing the AUTO STOP/START feature. The contact was able to pull over. The shift to park message was blinking and the AUTO STOP/START exclamation was displayed. The check engine warning light was illuminated. Additionally, the headlamp was inoperable. There was an abnormal knocking noise detected from the transmission. The vehicle was taken to the local dealer but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer; Star Chrysler Dodge Jeep Ram (211-10 Jamaica Ave, Queens, NY 11428(844) 291-4802) who was also unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer contacted the owner and informed him a specialist would be looking at the vehicle; however, no further assistance was provided. The approximate failure mileage was 80.

When shifting the vehicle it says “service shifter”. Once again I look up this issue on the web and hundreds of others are saying they have the same issue with jeeps and a variety of dodge vehicles.

The tail light on the tail gate accumulates water and causes the light to go out. This could cause the entire brake light to short and could result in a rear end collision. 85 percent of the Dodge Durangos I see have the same issue. This isn’t a wear and tear problem, the lights weren’t sealed properly from the factory. Attached are just a few photos demonstrating the problem. Dodge owes it to the consumer to have this recalled