2018 DODGE DURANGO Complaints

The infotainment system screen is delaminating like on many others and cause the screen to act like there’s a ghost touching the screen randomly Val’s people changes stations and scares me it will be full blast out of nowhere And then there’s the rear center racetrack taillight it fills with water and the bottom right is burnt out like on millions of otheres it should be a recall it does it it on all model years starting with 2014 to current it’s not sealed properly from factory I even bought a new assembly at 1,400$ and it lasted a year my Durango is a 2018

They connect system shuts off randomly impacting the heating and air conditioning. It begins turning on and off distractingly on its own unable to access any features. Disabling use of the back up cameras, heating, navigation, radio or controls of volume.

Engine light on for to EVAP leak. Airbag warning light on and off periodically throughout drives.

While stopped at a traffic light, the drivers side front headrest exploded forward hitting my wife in the back of the head. Upon inspection, I noticed part of the plastic hinge inside the headrest had broken or sheared off. Although it did not appear to have caused her personal injury, had this occurred while driving it very well could have caused an accident, due to the impact and loud noise.

The contact owns a 2018 Dodge Durango. The contact stated after attempting to start the vehicle, the engine failed to turn over. The contact then stated that after several attempts to start the vehicle she smelled a burning odor. No warning lights were illuminated. The AAA was notified of the failure and the battery was replaced; however, the failure recurred. The vehicle was then towed to the dealer where the contact was informed that coolant had leaked in the engine and burned the starter; however, the vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the repair cost would be covered. The failure mileage was approximately 65,000.

When using the auto high beam headlights. The headlights will dim and the high beams do not always come back on. this appears to happen after seeing yellow signs on the roads. To fix I have to turn the head light knob to on (which turns the lights off for a second). This is very dangerous on the dark roads i ride on. I was told by dealer this is a known issue on many brands and there is no fix. This has been an on going issue for the last couple of years.

The screen to sync clock keeps coming up and I have to X it out to get back to my gps then does it again I have looked this up seems it’s a known issue. U feel this needs addressing since I use my GPS all the time and this causes me to take my eyes off the road often

Tracklight has water intrusion. Replaced twice already. New light has water. Less than 6 months old. Causes rear lighting to fail, including plate light, which is illegal in my state. Failure causes drivers approaching from the rear not to see vehicle on approach, potentially causing an accident.

Tail lights fill with water. This caused a safety risk both of electrical fire and lights failing and increasing risk of an accident when due to not being visible from behind. This is a known issue with Dodge Durangos from 2016 to 2020. There are class action lawsuits and petitions requesting dodge fix the problem. I called Dodge corporate and was advised the situation has not been addressed and that it is not under warranty or recall

My 2018 Dodge Durango leaked water into the taillight assembly. I initially removed the bottom taillight screw located inside the liftgate so water would drain. Later I had to remove the light itself and run a bead of silicone caulking along the top edge where the water leaked into the light assembly. Generation 3 Dodge Durangos are notorious for leaking water into the "race track" shaped taillight which leads to taillight failures. It's the biggest complaint on my Facebook Durango groups, with almost daily postings. Once water collects inside the assembly, it leads to taillight partial or total failure.