2004 DODGE GRAND CARAVAN Complaints

DT: CONSUMER'S WIFE WAS DRIVING NEAR HOME AND LOST POWER STEERING AND POWER BRAKES. SHE WAS ABLE TO STOP THE VEHICLE BY STANDING ON THE BRAKES. THE DEALERSHIP WAS CALLED AND THEY PICK UP THE VEHICLE. THEY REPLACED THE SERPENTINE BELT AND PULLEY. A YEAR LATER WHILE DRIVING ON THE INTERSTATE THE SERPENTINE BELT FELL OFF AGAIN IN THE MIDDLE OF HEAVY TRAFFIC. THE CONSUMER HAD TO PULL TO THE SIDE OF ROAD. THE DEALER WAS CALLED AND THEY DETERMINED THAT THE SERPENTINE BELT AND PULLEY HAD BROKEN AGAIN. IT WAS REPAIRED. CALLED THE MANUFACTURER TO REPORT THE PROBLEM. THE MANUFACTURER SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. NO MORE PROBLEMS AS OF YET. *AK *NM

MY CONCERN IS WITH MY SUN-VISORS ON MY VEHICLE,,THEY WILL NOT STAY UP AGAINST WINDSHIELD ,THEY STAY ABOUT THE 5 O'CLOCK POSITION,,DEALER SAYS ALL GRAND CARAVANS ARE LIKE THIS,,NOW WITH THIS SUN-VISOR AT THE 5O'CLOCK POSITION AND YOU ARE A TALL PERSON , IT PARTIALLY BLOCKS YOUR VIEW OF THE ROAD AHEAD OF YOU , SO YOU CHOICE IS TO NOT USE THE SUN-VISORS OR PEAK UNDERNEATH THEM WHILE YOU ARE DRIVING...OF COURSE IF YOU ARE 5' TALL THIS WOULD NOT EFFECT YOU BUT IF YOU ARE SAY OVER 5'10" COULD/WOULD BE A PROBLEM...THANKS FOR YOUR TIME,,,LARRY MILLOY

DT: ON JULY 14, 2005 THE VEHICLE QUIT IN THE MIDDLE OF HIGHWAY. WAS ABLE TO GET IT RESTARTED, AND WA STAKEN TO THE DEALER, WHO INDICATED IT WAS A COMPUTER PROBLEM. THE COMPUTER CONTROLLE DTHE ELECTRONIC FUNCTION OF THE VEHICLE. BEFORE IT HAD SLIPPED INTO NEUTRAL ONCE IN JULY OF 2003. ALSO, ONCE BEFORE ICAME OUT TO START IT AND IT WOULD NOT START. IT DID NOT TURN OVER OR MAKE ANY TYPE OF NOISE . THIS WAS IN DECEMBER OF 2004.*AK

DT: THE CONSUMER STATED THE LOCATION OF THE FUEL TANK CAUSES IT TO BE SUSCEPTIBLE TO DAMAGE AND CAUSE LEAKING WHICH CAN LEAD TO A FIRE HAZARD. *JB

VAN FELT LIKE IT WAS GOING TO STALL WHEN AT A STOP LIGHT OR STOP SIGN OR IF IDLING. ALSO BATTERY DIED TWICE WITHIN FIRST YEAR. HIGH PITCHED SQUEALING DEVELOPED ABOUT 6 MONTHS AFTER PURCHASE. THE VAN VIBRATES, ESPECIALLY STEERING WHEEL ONCE SPEED EXCEEDS 50 MPH. THE DEALERSHIP REPLACED THE BATTERY AND ALSO THE ALTERNATER DUE TO A DEFECTIVE MECHANISM. THE SQUEALING HAS STOPPED. ADJUSTMENTS WERE ALSO MADE TO REDUCE THE ROUGH RIDE OF THE VEHICLE. THE VIBRATING STILL OCCURS AND IT IS NOT SMOOTH WHEN ON THE HIGHWAY GOING AT SPEEDS IN EXCESS OF 50 MPH. *AK

THE SLIDING DOOR OPENED WITHOUT WARNING WHILE DRIVING . THE CONSUMER HAD TO MANUALLY CLOSE THE DOOR. PLEASE PROVIDE MORE INFORMATION. *JB THE CONSUMER STATED THE THE RIGHT SLIDING DOOR HAS OPENED SEVERAL TIMES AND TRIED TO CLOSE ON ITS OWN WHILE DRIVING AS WELL AS STANDING STILL. THE MOTOR AND THE LATCH HAVE BEEN REPLACED BUT THE PROBLEM STILL EXISTS. AFTER THE REPAIR THE DOOR NO LONGER CLOSES ELECTRONCALLY WHEN ACTIVATED BY BUTTON. *TC

ON THREE SEPARATE OCCASIONS MY 2004 DODGE GRAND CARAVAN THAT HAS 11,500 MILES HAS STALLED. THE FIRST TIME THE VAN STALLED WHILE TRYING TO MAKE A LEFT TURN OUT OF A PARKING LOT INTO TRAFFIC. THE VAN WAS STUCK IN THE ROAD WITH CARS COMING FROM BOTH DIRECTIONS, AND LUCKILY WAS NOT HIT. THE SECOND TIME THE VAN DID NOT REALLY STALL, IT JUST DIED BACK ON DEC 31ST 2004 WHILE GOING 50MPH HOUR ON A 6 LANE DIVIDED HIGHWAY. THE VAN JUST DIED IN THE MIDDLE LANE, NEARLY, CAUSING AN ACCIDENT. THE VAN DID NOTHING WHEN THE GAS PEDAL WAS PRESSED, AND THE POWER STEERING QUIT. WE WERE ABLE TO COAST OFF THE ROAD, PUT THE VAN IN PARK, AND BACK TO DRIVE, AND EVERYTHING WAS OKAY. THE THIRD TIME BACK ON JANUARY 9, 2005 THE VAN DIED AGAIN WHILE PULLING OUT OF A GAS STATION. THIS TIME THE CAR STALLED, AND THE POWER STEERING QUIT. THIS CAUSED US TO LOSS CONTROL OF THE VAN, CROSSING INTO ONCOMING TRAFFIC WITH NO SHOULDER, NEARLY HITTING SOMEONE HEAD ON.*AK I HAD THE VAN IN THE DEALER?S SHOP ON JANUARY 11, 2005 AND WAS TOLD NOTHING IS WRONG WITH THE VAN. HOW CAN A BRAND NEW VAN STALL 3 TIMES FOR NO REASON? THE NEXT TIME THE VAN DIES I MAY NOT BE SO LUCKY, AND PEOPLE MAY BE INJURED.

THE HEADLIGHT SWITCH AND MIRROR ADJUSTMENT SWITCH ON OUR 2004 DODGE GRAND CARAVAN HAS PROVISIONS FOR LIGHTING - BUT THEY DO NOT LIGHT UP WHEN YOU SWITCH ON THE LIGHTS. IN MY OPINION THIS IS A SAFETY ISSUE - IF YOU NEED TO ADJUST THE MIRRORS AT NIGHT YOU HAVE TO FUMBLE FOR THE SWITCH. SAME ISSUE WITH THE LIGHTING SWITCH. EARLIER MODELS HAD LIGHTING AVAILABLE FOR THESE TWO SWITCHES. I THINK DODGE (DAIMLER-CHRYSLER) HAS A SAFETY ISSUE HERE. WHEN I E-MAILED THE DODGE CUSTOMER SERVICE I WAS TOLD THERE ARE PROPRIETARY REASONS FOR THE LACK OF LIGHTING. I THINK THIS IS A SAFETY ISSUE - ANYTHING YOU CAN DO? *JB

THE SLIDING RT SIDE DOOR HAS OPENED ELECTRONICALLY NUMEROUS TIMES AS THE VEHICLE IS MOVING DOWN THE ROAD. MOTOR WAS REPLACED, STILL CONTINUED TO MALFUNCTION. LATCH WAS REPLACED, AFTER THE LATCH WAS REPLACED, THE DOOR WILL NOW NOT CLOSE ELECTRONICALLY AND STILL OPENS WHILE THE VEHICLE IS MOVING. *AK

AFTER APPROX. 15,000 MILES THE FRONT SUSPENSION AND STEERING FELT VERY LOOSE. I TOOK IT TO THE DEALER AND WAS TOLD THE FRONT RACK AND PINION STEERING SYSTEM WAS "WORN OUT" IT WAS FIXED UNDER WARRANTY. I WAS TOLD BY THE DEALER THAT CHRYSLER HAD PURCHASED THESE PARTS FROM 2 SOURCES AND ONE OF THE SUPPLIERS PARTS WERE WEARING OUT RAPIDLY. THE STEERING SYSTEM WAS REPLACED. AFTER 3 MONTHS AND 6,000 MILES LATER THE STEERING SYSTEM WAS AGAIN WORN OUT AND HAD TO BE REPLACED A SECOND TIME. THIS IS RIDICULOUS FOR A VEHICLE THAT COST OVER $30,000. *AK