2017 DODGE GRAND CARAVAN Complaints

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 40 MPH, the driver's side window collapsed into the door panel and failed to roll up. The vehicle was taken to the dealer, who diagnosed a failure with the window regulator. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 29,800.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side sliding door failed to open as designed. The contact stated that the driver’s side sliding door made a buzzing sound while coming from the power lock actuator. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in an Extended Coverage for the failure. The failure mileage was 86,000.

Transmission Went out Last year I just found out I could report it this seems to be a common issue with these Vans and would be nice to get some help with repair costs as I was told around 6k to repair. Also the flywheel has a crack in it I ordered a new oem replacement hoping the transmission shop can replace that while they do the repairs.

The rear drivers side slider door has locked shut and no amount of tries to release the lock will work. This is a major safety concern being that we cannot open the door manually or otherwise in case of emergency

The passenger's side sliding door lock switch is stuck in the locked position, so I can't open that door. There is a huge safety issue because the passengers can't open that door to exit, in case of an emergency. The car manufacturer issued a recall (Mopar X98) for this very same issue but it didn't include my car serial number, because my car is newer by about a month. So, they don't want to honor the recall on my car.

My 2017 Dodge Grand caravan gt left sliding door has a faulty door actuator. Had the van for 6 years, I read that the 2016 had the same problem. I hear the funny sound when locking the door. It has started May 2023.

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side sliding door failed to open from inside or outside. The contact stated that he was unable to open the door manually. The vehicle was taken to the dealer where it was diagnosed that the door lock actuator had failed and needed to be replaced. Additionally, the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

On 7/2/2023 at approximately 12:04pm my family and I were driving home from church. My husband was driving and the driver's side head rest exploded, punching him in the back of the head while driving. We were very fortunate and no vehicle accident occurred. We were on the on ramp of Judge Tanner Blvd. in Covington, LA traveling to get onto Hwy 190 going north. First thing Monday morning on 7/3/2023, I called Dodge Corporation to report the incident and was given a case number (Case #86604720) and was told there was no recall on the head rest but to go to the dealership immediately. I brought my van to Rainbow Chrysler Dodge Jeep at 301 River Highland Blvd, Covington, LA 70433. At the dealership I was told this is a "common occurrence" and was covered under the extended warranty. I asked since it is a "common occurrence" why was it not recalled. I was told it is not deemed a safety hazard by Dodge. Seriously? Being punched in the back of the head while driving is not a safety concern by Dodge? My husband did have a headache for the rest of the day but his situation could have been much worse plus we could have been in an accident endangering our entire family (myself and 3 kids). I asked if I could get the passenger seat head rest replaced too and was told it's not covered unless it explodes. A recall needs to be made on these headrest before a fatal accident occurs.

The sliding door power lock actuators fail. Making the door totally inoperable. This is the same issue that prompted Mopar warranty bulletin D-21-15. The dealer Jeff Belzer's Dodge of Lakeville MN. Service writer [XXX] says that this vin of vehicles is not in the bulletin. The vehicle is in the coverage period. It should be in the bulletin, should there be a fire or other emergency required to exit the vehicle. The safety issue is the same as the bulletin D-21-15, one could be trapped in the vehicle. I think that the not being able to open a vehicle door due to poor components would be a safety issue. And not just a warranty issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The headrest on the front passenger seat randomly deployed due to design defect. The plastic housing that holds the pin broke under the regular stress of the spring causing the headrest to deploy without warning.