2018 DODGE GRAND CARAVAN Complaints

View complaints related to 2018 DODGE GRAND CARAVAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 250 complaints submitted for the 2018 DODGE GRAND CARAVAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 DODGE GRAND CARAVAN
    - Taylorsville, NC

    driver's side back door is stuck in the closed position. Unable to open from outside, unable to open via key fob and unable to open from roof panel. The lock appears to be in between the lock and unlock position. From my understanding its the actuator that needs to be replaced. This door has not been used near as often as the passenger back door and it has no issues. I see online where lots of people with different year models having this same issue. Some have recvd a letter of recall however I have not.

    Source: NHTSA WEB SITE
  • 2018 DODGE GRAND CARAVAN
    - Carbondale, PA

    The contact owns a 2018 Dodge Grand Caravan. The contact stated that the rear passenger’s side sliding door failed to unlock as designed. The contact that stated that she attempted to unlock the door using the key fob and manually from the inside and outside the vehicle however, the door failed to unlock as designed. Additionally, the contact stated that prior to the door failing to unlock, she had heard a buzzing sound while operating the sliding door. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 DODGE GRAND CARAVAN
    - Malone, NY

    Cylinder 2 misfire on V-6 engine. van has 66,000 miles. run good. appears there are no air or fuel leaks. Dodge dealer in our town went out of business. No dealer for 40 miles. Car belonged to my parents for 3 years prior and they never had any problems. Van has been serviced regularly. shouldn't there be a recall on this. google is loaded with the same complaint and it says probably a bad head.

    Source: NHTSA WEB SITE
  • 2018 DODGE GRAND CARAVAN
    - San Mateo, CA

    There is a faulty lock actuator in the sliding door. My door is suddenly stuck closed and I could not open it. My child was inside and I could not get my child out of her car seat without having to climb all the way into the van from the other side. This is incredibly unsafe and concerning. And apparently it is a well known issue.

    Source: NHTSA WEB SITE
  • 2018 DODGE GRAND CARAVAN
    - San Mateo, CA

    Faulty lock actuator on driver’s side sliding door. I could not get my child unbuckled and out of the vehicle without climbing all the way in to the van from the other side. I looked it up and it seems this is a well known problem to Dodge. This is incredibly unsafe and concerning!

    Source: NHTSA WEB SITE
  • 2018 DODGE GRAND CARAVAN
    - Baltimore, MD

    While I was driving, I was hit in the back of the head causing me to get dizzy. I thought someone was in my van and punched me. I slammed on my brakes and jumped out. No one was in there. It was my headrest that deployed. I didn’t know that a headrest deploying was a thing. I noticed a small plastic piece on my seat. After looking at the headrest, it’s visibly broke. I have a migraine headache, left side neck pain, and have to drive with my seat back further as to not have my head tilted forward when driving. Had I been going faster this could have no doubt caused an accident.

    Source: NHTSA WEB SITE
  • 2018 DODGE GRAND CARAVAN
    - Whiteman Air Force Base, MO

    Both sliding doors on my dodge caravan stop locking/unlocking. The driver side door stopped working while in the locked position and the door will not unlock from inside or outside of the vehicle. This is a safety hazard, especially while having kids in the back and the door will not open at all. I have read online that this is a common issue, but is not a recall. This should be a recall since the door just stopped working. What happens when both stop working in a vehicle and the person has no way to get people out of the back, especially if it is used as a handicapped vehicle.

    Source: NHTSA WEB SITE
  • 2018 DODGE GRAND CARAVAN
    - DALLAS, GA

    WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON. THE ENGINE IDLE WAS ROUGH. I CHECKED THE CODE AND IT WAS A MISFIRE IN CYLINDER #2. I HAD THE SPARK PLUGS CHANGED AND THE VAN STILL IDLED ROUGH AND CHECK ENGINE LIGHT CAME BACK ON. IT LOSES POWER ON ACCELERATION. I HAD A MECHANIC LOOK AT IT AND THEY FOUND A DEFECTIVE VALVE GUIDE IN THE CYLINDER. THEY STATED THIS IS A COMMON PROBLEM WITH THIS ENGINE. HE SAID IT IS A COMPRESSION ISSUE.

    Source: NHTSA WEB SITE
  • 2018 DODGE GRAND CARAVAN
    - Kyle, TX

    The power locks in each door have failed and no door is accessible from the outside with exception to the drivers side front door. I am no longer able to open the passenger door nor the drivers side and passengers side sliding doors. This began while my kids were in the van and they were unable to get out without climbing through the van. The lock actuators in every single door have failed. There does not seem to be a root cause. I locked the van one evening and found the drivers side door no longer unlocked with the fob. Shortly after, the passengers side door lock failed altogether. As of tonight, both sliding doors cannot be unlocked and are jammed shut. There is no damage, this just appears to be a mechanical failure.

    Source: NHTSA WEB SITE
  • 2018 DODGE GRAND CARAVAN
    - Mount Ephraim, NJ

    In June 2022 the driver's side sliding door became stuck in the locked position. It was difficult to get my young children in/out of the vehicle safely. I took the van to the dealership where I was charged over $900 to have the actuator replaced (See attached). From doing research online, I see that there is a known issue with this specific part for vehicles produced in 2015-2017 and an extended warranty was given to those vehicles because it was found to be unsafe. (NO. D-21-15 see attached) Unfortunately, my vehicle was produced in November 2017 and the extended warranty only covers vehicles up to January 2017. From my understanding, this part is not supposed to break or have to be replaced. The problem with this piece of the vehicle is clearly still an issue with vehicles produced after January 2017. As of Sunday, March 26, 2023 I am now having the same issue AGAIN with the other passenger side sliding door and will need the actuator replaced.

    Source: NHTSA WEB SITE