2019 DODGE GRAND CARAVAN Complaints

Vehicle has been well maintained. It has 71,xxx miles. With no warning or indication of problems, we had complete transmission failure. It worked fine, we exited highway and it was noisy. Within 2 miles, the transmission was slipping (jerking van) and then totally went out (won't accelerate at all). Still no warning lights. Towed and repair center said complete transmission failure. Looking online, this has happened to multiple people in very similar fashion (no indication of issue to being undriveable within minutes). For a vehicle with 71,xxx miles and being 3 years old, this is terrible...still a substantial loan in place :(

The passenger’s side rear (back row) seatbelt locking retractor will not retract. The seatbelt is not usable as it remains extended. The vehicle was not in an accident. This puts passengers at risk due to not being able to be properly secured in the seatbelt. The problem has not been looked at by a service center. The product has not been inspected by police or and insurance agent Etc. No warning lamps or messages appeared as a result of the malfunction and I first became aware of this problem about 2 weeks ago.

Vehicle failed inspection, AIR BAG LIGHT ON. Driver seat wire harness open left thorax squib must replace entire harness, air bag circuits cannot be repaired due to high resistance splicing causes. Part on Back order until August 2023!! Car cannot be repaired and is out of service, unable to drive, illegal to drive, I have a $20,000 car loan, Thrifty Car Sales of Westfield, [XXX], violated Massachusetts Lemon Law and refused the car while under the 60 day, 2500 mile Used Car Warranty. Exhaust Leak, Muffler clamp rusted through, not holding pipes together. Driver Front Marker Light Bulb open circuit, bulb needs to be replaced. Air Bag light noted to be out by Firestone on February 25th, 2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The Air Bag Light remains on. I was told that it is responsible for the Driver's Side Air Bag. It was formally documented on February 25th, 2023 by Firestone on King St. in Northampton, MA 01035. It has been brought to LIA DODGE KING STREET in NORTHAMPTON, MA 01060. THEY TOLD ME THE WIRING PART TO REPAIR THIS IS ON BACKORDER AND NOT AVAILABLE UNTIL AUGUST 2023 and not guaranteed to be available. In addition, I was told it would cost $900.00 to install. I was told this by multiple people including CHRYSLER DODGE CUSTOMER SERVICE. I WAS TOLD A NEW PART IS IN DEVELOPMENT AND NOT READY UNTIL AUGUST 2023. If this is in fact, true, then this is a huge safety risk for all 2019 Dodge Grand Caravan Driver's who have the Air Bag Light on and may or may not have a working Air Bag. This is a huge safety issue. Additionally, I was told that the part is a "Wiring Harness" Part#68531685AA and it would cost $900.00 to install. On the Mopar Site, it is just the JUMPER WIRE SENSOR" PART# 68531685AA and is $45.00 plus $20.00 Shipping!!!! I was also told by Chrysler Dodge Customer Service that a Dodge Dealer can install the part after I buy the part on Mopar.com and Lia Dodge told me they could not. My car has been rejected following a failed inspection for the Airbag light and ALSO the RUSTED CLAMP that is holding the Exhaust Pipes together and Co2 is backing up into the Cabin. In addition to the SENSOR JUMPER WIRE Part# 98531685AA, the Vehicle should also be recalled for the Part# 4578916AB The Exhaust Clamp that is rusted and falling off causing Co2 to back up into the Cabin according to both Lia Dodge and Auto Express in Hadley, MA 01035. The Vehicle is off the road and not able to be repaired or inspected as it is illegal to drive until it is inspected. Please confirm the above information regarding the parts and start a recall so I can have these problems fixed or reimbursed by Dodge the Manufacturer, as they SHOULD BE BY THE MANUFACTURER. The Vehicle only has 70,000 miles.

The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving at approximately 30 MPH, the brake pedal was depressed, and the vehicle slid to the left. The contact described the move to the left, as if she was turning the steering wheel, but she was not. Additionally, while driving from a standing stop, the rear tires was spinning as if she had applied the brakes before the vehicle jolted forward. The contact stated that the engine was making abnormal sounds and the vehicle was vibrating. The contact stated no warning light was illuminated. The contact had taken the vehicle to several independent mechanics who could not determine the cause of the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that the rear driver's side door failed to open. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.

Took our 2019 Dodge Grand Caravan in for a regular oil change. The next day the check engine light came on. After a diagnostic, KB Auto showed that 2 cylinders were misfiring. They mentioned that they had recently serviced many Dodge/Chryslers with the same issue. Further research shows that several complaints have been made. We were told that we could continue to drive the van. If the check engine light came on and continued to blink, the engine would likely shut off and we would have to be towed. We purchased the van in June 2019 with 18000 miles. We have only had it 3 years and a major engine repair is needed. The repaid cost is estimated to be $2700. We only owe $9,000. This is absolutely ridiculous. The engines need to be recalled.

Stow and go seat behind the passenger will not latch properly so therefore I can’t use it and is secured in the stow and go compartment

Van shut off without any lights coming on to warn me that it was shutting off. Also both rear wheels (rims) had to be replaced due to them being bent.

Several times now, intermittently, my 2019 van has turned off on me as I am driving or am stopped at a red light, although most commonly it has occurred when I was driving. The van has stopped while I am driving various speeds, notably around the 10-40 mph. It will turn on once I come to a full stop, shift to park, and turn the key again. I've had the battery and alternator checked and they are in perfect working condition. This is a very dangerous situation.