2013 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A CYLINDER MISFIRE. THE CONTACT WAS ALSO INFORMED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE CONTACT REFERENCED THE FAILURE TO 09-002-14 REV-TECHNICAL SERVICE BULLETIN FOR WHICH SIMILAR VEHICLES WERE COVERED UNDER THE X56 EXTENDED WARRANTY. THE CONTACT STATED AN UNKNOWN DEALER AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

HI, I WAS TRAVELING ON HIGHWAY AND AT ABOUT 45 MPH THE RPM'S RAMPED UP TO 5+ AND VAN HAD NO ADDITIONAL POWER AND I COASTED OFF THE HIGHWAY. I WAS RECENTLY INFORMED I NEED TO HAVE MY TRANSMISSION REPLACED AT A COST OF $4,286.70 AND WAS REACHING OUT TO YOU FOR CONSIDERATION OF ANY WARRANTY EXTENSION AS I ONLY HAVE 110K MILES ON OUR FAMILY VAN. THIS ESTIMATE IS PROBABLY HIGHER THAN WHAT ONE OF YOUR DEALERSHIPS CAN OFFER. WHILE THESE ARE VERY CHALLENGING TIMES FOR MANY I WAS HOPING DODGE CAN OFFER BRAND LOYALTY COVERAGE (3RD DODGE PRODUCT WE'VE PURCHASED) AS YOU WERE KIND ENOUGH TO DO LAST YEAR WITH A PROBLEM WE HAD. ANY FINANCIAL ASSISTANCE WOULD BE GREATLY APPRECIATED. I WILL BE SENDING AN EMAIL TO THE CORPORATE OFFICE AND LOOK FORWARD TO A RESPONSE. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DRIVER SIDE REAR SLIDING DOOR CANNOT BE OPENED MANUALLY OR ELECTRICALLY. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY, SO THE INTERIOR AND EXTERIOR OPENING HANDLES CANNOT BE OPERATED. USING THE KEY FOB OR INTERIOR BUTTONS TO OPEN THE DOOR CAUSE A MESSAGE TO DISPLAY ON THE DASH INFORMATION AREA SAYING "UNLOCK DOOR TO OPERATE." THIS POSES A RISK IF THERE IS AN ACCIDENT AND MY CHILDREN NEED TO EXIT OR BE REMOVED FROM THE VEHICLE, ESPECIALLY IF OTHER DOORS ARE BLOCKED OR DAMAGED DUE TO AN ACCIDENT. THE VEHICLE HAS BEEN STATIONARY. I HAVE NOT TRIED TO OPEN THE DOOR WHILE IN MOTION.

VEHICLE SEIZED UP AND STALLED DURING DRIVING. PREVIOUS CRANKS BUT WON'T START 1 YEAR MANY TIMES. DID A RELAY BYPASS WIRE TO START VEHICLE. TRANSMISSION PROBLEMS AND NOT ACCELERATION.

THE ENGINE STALLS OCCASIONALLY WHEN I TRY TO GO AFTER BEING STOPPED AT STOP SIGN. NO WARNING LIGHTS. THE ENGINE JUST DIES. RADIO AND ELECTRICAL ARE STILL ON. I'M AFRAID THIS WILL HAPPEN WHEN I AM MOVING AND MY BRAKES AND STEERING WILL BE COMPROMISED.

THE VEHICLE WILL STOP WHILE DRIVING. IT CUTS OFF AFTER STARTING AND SOMETIMES TAKES UP TO 10 MINUTES JUST TO START IT. THE BATTERY IS DYING DAILY AND HAS TO BE JUMPED OR DISCONNECTED JUST TO START IN THE MORNING. HAVE READ SEVERAL COMPLAINTS AND ALL END UP HAVING TO BYPASS OR CHANGE THE TIPM FUSE BOX. IT WAS DEFECTIVE ON 2011 AND 2012 MODELS. THE ISSUE STILL EXISTS ON THE 2013 MODEL.

VEHICLE WAS PARKED ON LEVEL SURFACE AFTER CAR WASH WHEN I OPENED THE DOOR TO EXIT THE VEHICLE THE HEAD RESTRAINT SAFETY DEVICE MALFUNCTIONED AND POPPED OPEN. I NOTICED THE BLACK PLASTIC CLIPS THAT HOLD THE RESTRAINT TO THE METAL PIN WERE BROKEN, MOST LIKELY CAUSED FROM EXCESSIVE STRAIN OVER TIME.

WHEN I WAS DRIVING MY CAR AND COMING TO A STOP THE ENGINE WOULD SUDDENLY SHUT OFF. ALL LIGHTS WOULD REMAIN ON BUT MY POWER STEERING WOULD GO AWAY AND THE RPM'S WOULD DROP TO 0. WHEN I WOULD TRY TO START IT AFTER PULLING OVER (MANUALLY CRANKING THE STEERING WHEEL) THE CAR WOULD TURN OVER, START, AND THEN SHUT OFF IMMEDIATELY. THEN RANDOMLY, USUALLY AFTER 15 MINUTES, THE CAR WOULD START UP LIKE NORMAL AND STAY ON WITHOUT INCIDENT. THIS HAPPENED TWICE WITHIN 5 MINUTES OF EACH INCIDENT.

TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THOMAS DODGE OF ORLAND PARK 15941 S 94TH AVE ORLAND PARK, IL. 60462-5522, (708)403-8801 WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 125,000. *TR

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THERE WAS ABNORMAL GRINDING NOISE DETECTED AND VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 96,000.